Assessing airport terminal performance using a system dynamics model |
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| Authors: | Ioanna E. Manataki Konstantinos G. Zografos |
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| Affiliation: | Transportation Systems and Logistics Laboratory, Department of Management Science and Technology, Athens University of Economics and Business, Evelpidon 47A & Lefkados 33, Athens 113 62, Greece;Department Strategy, Toulouse Business School, 31068 Toulouse, France;Hellenic Aviation Society, 6 Apostolidi Street, 14578 Ekali, Greece;Sauder School of Business, University of British Columbia, 2053 Main Mall, Vancouver, BC V6T 1Z2, Canada |
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| Abstract: | Current models for airport terminal performance assessment require substantial modeling effort to be customized to the configuration of a particular airport terminal and to reflect adequately the alternative airport operational policies adopted in a user-friendly way. Therefore, there is a need to develop a generic, yet flexible decision-support tool that will facilitate high-level decision-making related to fundamental changes in the structure and operation of the airport terminal system. This paper presents a generic and easily customizable system dynamics based tool for assessing the performance of the Athens International Airport passenger terminal under different demand and resource deployment scenaria. |
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