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Japanese consumers' use of extrinsic and intrinsic cues to mitigate risky food choices
Authors:Renee Kim
Affiliation:Hanyang University, Seoul, South Korea
Abstract:The stated preference data were used to simulate and examine consumers' valuation of important extrinsic and intrinsic cues that are associated with risky foods. This analysis generates information on how consumers assess trade‐offs between price and selected intrinsic and extrinsic cues to determine their choice among alternative products. From this, optimum level of product quality attributes (i.e. intrinsic cues) and optimum price level for import products can be derived. Also, most effective sources of communicating food safety and risk management can be identified. The results show that the country origin cue is a key factor in understanding consumers' choice behaviour for food product that entails potential risk, which may suggest that consumers are using this information as a risk‐reduction strategy.
Keywords:Consumer behaviour  intrinsic and extrinsic cues  Japan  food safety  risk management  conjoint analysis
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