组织中人际信任关系对组织公民行为的影响

组织公民行为是由一系列与工作有关的自主合作行为所构成,能从总体上提高组织效能。如果组织成员相互信任程度高,他们就会采取合作行为,比如产生单方面的合作、利他、职务外工作等自发行为,人际信任直接或者间接地影响着组织公民行为,中西方组织中信任关系表现不同,直接影响组织公民行为的表现,中国企业要根据组织内信任关系的特点,采取相应措施,促进组织公民行为出现。

The Impact of Interpersonal Trust Relationship on Organizational Citizenship Behavior

Organizational citizenship behavior is a series of self-cooperations related with the work,from the overall it can increase organization performance. If the members of the organization have a high degree of mutual trust,they will adopt a cooperative behaviors,such as the unilateral cooperation,altruism,spontaneous behaviors out of the work duties. Interpersonal trust,either directly or indirectly affects the organizational citizenship behaviors.In Chinese and western organizations,the different appearance o...