Multi-attribute Auction and Negotiation for e-Procurement of Logistics

The paper addresses the topic of e-procurement of logistics services and examines how the system that companies adopt to support this task affects the process performance. The system is evaluated in terms of substantive outcomes (e.g., logistics providers’ profits) and other performances related to perceptions and behavioral issues. Specifically, the considered system is characterized by the exchange mechanism that rules the transaction (multi-attribute auction vs. negotiation) and the level of problem complexity. The analysis, conducted via a laboratory experiment, shows that both the exchange mechanism and the problem complexity affect performance. Practical implications, which could help companies design effective e-procurement systems, are discussed.