| 大学食堂服务流水线布局优化研究 |
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| 引用本文： | 袁玉娇,李军祥,叶春明. 大学食堂服务流水线布局优化研究[J]. 上海管理科学, 2014, 0(4): 105-109 |
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| 作者姓名： | 袁玉娇 李军祥 叶春明 |
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| 作者单位： | 上海理工大学管理学院,上海200093 |
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| 基金项目： | 国家自然科学基金（71090404/71090400,71102070,11171221,71271138,71202065,71103199,71371140）,上海市一流学科（XTKX2012,S1201YLXK）,上海市教委创新基金（14YZ088,14YZ089）,上海理工大学培育基金（13XGM03,12XSYl0）,上海市研究生和大学生创新基金（JWCXSL1302,SH2013054,X12014098）资助. |
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| 摘 要： | 针对大学食堂面临的下课高峰期人满为患的难题,以上海某大学食堂为例,从食堂服务流程着手,提出对大学食堂布局的改善和优化意见,以提高高峰期食堂的服务效率。同时运用ProModel模拟仿真的方法对所提出方案进行模拟仿真。通过仿真数据进行分析来考察和验证所提出的改善方案的可行性和运行效果。
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| 关 键 词： | 食堂 ProModel模拟仿真 高峰期 服务流程优化 |
Study on the pipelined layout optimization of university canteen service. Computer Engineering and Applications |
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| Yuan Yujiao,Li Junxiang,Ye Chunming. Study on the pipelined layout optimization of university canteen service. Computer Engineering and Applications[J]. Shanghai Managent Science, 2014, 0(4): 105-109 |
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| Authors: | Yuan Yujiao Li Junxiang Ye Chunming |
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| Affiliation: | Yuan Yujiao ,Li Junxiang, Ye Chunming |
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| Abstract: | Many canteens of the university are faced with the overcrowding problem during peak periods. Here by taking a Shanghai＇s university canteen as an example, the improvement and optimization opinions of the university canteen from the respect of the canteen service process are proposed and verified, which can improve the efficiency of the canteen service. Meanwhile, by using ProModel simulation method to simulate the proposed improvement scheme and analyzing the simulation data, the feasibility and performance of the improvement plan can be reviewed and verified. |
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| Keywords: | canteen promodel simulation peak period the optimization of service process |
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