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基于层次分析法的抄表质量影响因素研究
引用本文:陈凯,董礼贤.基于层次分析法的抄表质量影响因素研究[J].价值工程,2014(26):151-152.
作者姓名:陈凯  董礼贤
作者单位:广州供电局有限公司
摘    要:文章通过某单位电费抄核收工作流程的分析,从人员、信息系统(软件)、设备、环境、法规等维度全面梳理影响抄表的及时性与准确性的因素。利用层次分析法,对各影响因素进行重要性程度排序,找出影响抄表的及时性与准确性的关键因素。

关 键 词:供电服务  层次分析法  抄表质量

Factors Affecting the Quality of Meter Reading Based on AHP
CHEN Kai,DONG Li-xian.Factors Affecting the Quality of Meter Reading Based on AHP[J].Value Engineering,2014(26):151-152.
Authors:CHEN Kai  DONG Li-xian
Institution:( Guangzhou Power Supply Bureau Co., Ltd., Guangzhou 510620, China )
Abstract:Through analyzing the workflow of meter reading, check and acceptance of electric charge of a unit, this paper comprehensively summarizes the factors affecting timeliness and accuracy of meter reading from personnel, information system (software), equipment, environment, regulatory and other dimensions. AHP is used to derminate the order of each factor according to the importance degree and find out the key factors.
Keywords:power supply services  AHP  quality of meter reading
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