Self-drive tourism attributes: influences on satisfaction and behavioural intention |
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Authors: | Hailian Qiu Cathy Hsu Boyang Shu |
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Affiliation: | 1. School of Business Administration, Zhongnan University of Economics and Law, Wuhan, People's Republic of China;2. School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong, Hong Kong |
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Abstract: | Self-drive tourism differs from other types of tourism in many aspects, such as the importance of accessibility by roads and the attractiveness of multiple destinations along the way. Little research has investigated self-drive tourism attributes systematically. Moreover, the consequences of these attributes, namely, tourist satisfaction and post-visit behavioural intentions, have not been examined. This study aims to fill these gaps. The study is based on 377 observations collected in Xinjiang Province, China, which is a popular domestic self-drive tourism destination. Results show that two factors of self-drive tourism attributes explain the data well. Destination characteristics positively affect tourist satisfaction but driving conditions do not. Tourist satisfaction positively leads to the intention to recommend and revisit. This study contributes to the body of knowledge in the area of self-drive tourism and suggests implications to practitioners. |
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Keywords: | Self-drive tourism attributes satisfaction behavioural intention word-of-mouth revisit intention |
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