Benefits communication: its impact on employee benefits satisfaction under flexible programs |
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Authors: | Rabin B R |
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Affiliation: | School of Business, Ithaca College. |
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Abstract: | Using field data from a private organization in upstate New York, a large statistically significant portion of benefits satisfaction was explained by benefits communication, employee benefits choice and change patterns, and demographics. Users of the organization's benefits communication materials and employees reporting fewer unmet benefits needs are more satisfied. |
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