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Cause I'll Feel Good! An Investigation into the Effects of Anticipated Emotions and Personal Moral Norms on Consumer Pro-Environmental Behavior
Authors:Zeinab Rezvani  Johan Jansson  Maria Bengtsson
Institution:1. Ume? School of Business and Economics, Ume? University, Ume?, Swedenzeinab.rezvani@umu.se;3. Ume? School of Business and Economics, Ume? University, Ume?, Sweden;4. Lund University School of Economics and Management, Lund University, Lund, Sweden
Abstract:Anticipated emotions and moral norms have previously been found to influence consumer adoption of pro-environmental products in different ways. However norms and emotions have seldom been combined in order to understand their relations in motivating consumers to adopt sustainable products. Despite the environmental benefits of sustainable products, consumer adoption is slow to take off. Utilizing data from an online survey (N = 576), this study finds that anticipated emotions directly influence consumer adoption and the effect of moral norms is mediated by the anticipated emotions. This study extends the norm activation model and implies communicating positive emotions for promoting sustainable products.
Keywords:
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