Attention to social comparison information and brand avoidance behaviors |
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Authors: | Eunjin ?Kim S.?Ratneshwar Erin?Roesler Tilottama?Ghosh?Chowdhury |
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Affiliation: | 1.Missouri School of Journalism,University of Missouri,Columbia,USA;2.Trulaske College of Business,University of Missouri,Columbia,USA;3.Nestlé Purina,St. Louis,USA;4.Lender School of Business,Quinnipiac University,Hamden,USA |
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Abstract: | This research links brand avoidance behaviors to attention to social comparison information (ATSCI). We posit that high (vs low) ATSCI consumers will suffer from more social-evaluative uncertainty, i.e., more uncertainty regarding others’ reactions to their brand choices. To alleviate this problem, high ATSCI consumers will avoid distinctive or conspicuous brands and brand icons that might draw the attention of others, playing safe in their brand choices, rather than risking social disapproval. Two preliminary studies provide support for the theoretical assumptions, confirming that ATSCI is positively associated with brand consciousness, brand social-evaluative uncertainty, and brand avoidance motivated by social-evaluative concerns. Study 1 examines brand identification and shows that although high and low ATSCI consumers identify themselves with equally prestigious brands, the former avoid identifying with distinctive brands. Study 2 demonstrates that unlike their low ATSCI counterparts, high ATSCI consumers avoid conspicuous brand logos even in the case of highly prestigious brands. |
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