航空快递的经营特性与管理战略

在阐述我国近年来航空快递市场发展状况与趋势的基础上，分析了航空快递业务管理的三大特性：服务管理特性、物流管理特性与网络管理特性．指出航空快递业务网络是企业客户网络、航线网络、地面网络、信息网络、资金网络等共同构成的统一体，最后论述了航空快递企业的管理战略；

Operation Features and Management Strategy of Air-mail Express

On the basis of describing the current situation and trend of Air-mail Express markets in China, the paper analyzes the three features in air-mail express operation management, points out that the air-mail express operation networks are an integration of customer network, airline network, ground network, information network and financial network, etc. and finally, discuses the management strategy of air-mail express industry.