The why,how, and what of public policy implications of tourism and hospitality research |
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Affiliation: | 1. The George Washington University, School of Business, Funger Hall, Suite 311, 2201 G Street, NW, Washington, DC 20052, USA;2. Free University of Bozen-Bolzano, Faculty of Economics & Management, 39100 Bolzano, Italy;3. University of Johannesburg, Department of Business Management, SARChI Entrepreneurship Education, Auckland Park, 2006, South Africa;4. Blekinge Institute of Technology, Valhallavägen 1, 371 41 Karlskrona, Sweden;5. Copenhagen Business School, Porcelaenshaven 18B, 2000 Frederiksberg, Denmark |
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Abstract: | We synthesized policy implications of tourism and hospitality research by reviewing 12,269 articles published in 10 leading journals from 2012 to 2021. The most common rationale for policies (i.e., the why) is market failure, while the most typical role of policies (i.e., the how) is to create incentives. In addition, policies are typically hybrid and include suggestions for formal and informal institutional setups (i.e., the what). Because our review revealed that only 114 articles (i.e., 0.93%) included the why, how, and what of actual policies, we offer a theory-based research agenda on policy-making focused on making tourism and hospitality more inclusive and focusing on evolutionary dynamics, providing an understanding of the impact of crises and contemporary solutions, focusing on resilience and institutional complexity, and addressing the actors and time dimension. Our results, combined with those of our suggested research directions, will benefit organizations and society and simultaneously enhance the perceived societal value-added, contributions, and stature of tourism and hospitality research. |
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Keywords: | Public policy Tourism Hospitality Policy Societal impact Tourism relevance Hospitality relevance Policy-making |
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