Listening to the global grapevine: SME export managers’ personal contacts as a vehicle for export information generation |
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| Affiliation: | 1. Dipartimento di Scienze dell’Economia e della Gestione Aziendale, Catholic University of the Sacred Heart, 20123 Milan, Italy;2. Dipartimento di Scienze Economiche e Aziendali, University of Pavia, 27100 Pavia, Italy;3. Adam Smith Business School, Glasgow University, Glasgow G12 8QQ, Scotland, United Kingdom;1. Nottingham University Business School China, University of Nottingham Ningbo China, 199 Taikang East Road, Ningbo, Zhejiang, 315100, PR China;2. Kelley School of Business, Indiana University, 1309 East Tenth Street, Bloomington, Indiana 47405-1701, USA;3. Smith School of Business, Queen’s University, Kingston, Ontario, Canada;4. Zicklin School of Business, CUNY – Baruch, One Bernard Baruch Way, New York, NY 10010, USA;1. Northeastern University, D’Amore-McKim School of Business, 360 Huntington Avenue, 308 Hayden Hall, Boston, MA 02115-5000, USA;2. ESADE Business School, Universitat Ramon Llull, Avenida Pedralbes 360, Barcelona, Spain;3. King’s College Department of International Development, INCAE Business School, The Strand, London, WC2R 2LS, UK;4. Northeastern University, D’Amore-McKim School of Business, 360 Huntington Avenue, 313 Hayden Hall, Boston, MA 02115-5000, USA;5. Universidad EAFIT, Cra 49 Nro 7 Sur 50, Bl. 26-416, Medellin, Colombia;6. INCAE Business School, Campus Walter Kissling Gam, Alajuela, 960-4050, Costa Rica;1. Assistant Professor, Poznań University of Economics and Business, al. Niepodległości 10, 61-875 Poznań, Poland;2. Associate Professor, International Business & Strategy Group, D’Amore-McKim School of Business, Northeastern University, 360 Huntington Avenue, 315C Hayden Hall, Boston, MA 02115, United States;1. Henry W. Bloch School of Management, University of Missouri - Kansas City, 5110 Cherry Street, Kansas City, MO 64110, United States;2. Jindal School of Management, University of Texas at Dallas, 800 West Campbell, SM 43, Richardson, TX 75080, United States;3. College of Business, Florida State University, Tallahassee, FL 32306, United States;4. School of Business, Hong Kong Baptist University, Kowloon, Hong Kong;1. School of Management and Economics, Cyprus University of Technology, 30 Archbishop Kyprianos Street, 3036, Limassol, Cyprus;2. Neoma Business School, Reims Campus, France;3. University of Nicosia, 46 Makedonitissas Avenue, CY-2417, P.O. Box 24005, CY-1700, Nicosia, Cyprus;4. Birmingham Business School, University of Birmingham, University House, Edgbaston Park Road, Birmingham, B15 2TY, United Kingdom;5. University of Nicosia, School of Business, 46 Makedonitissas Avenue, P.O. Box 24005, 1700, Nicosia, Cyprus |
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| Abstract: | This paper develops a conceptual framework and a range of propositions for empirically testing SME export managers’ assessment and use of personal contacts as a vehicle for export information generation. The paper argues that the perceived value of such activities differs with the properties of the personal network, the export manager's international experience and the use of information and communication technology in information generation. The final section of the paper discusses managerial implications and directions for future research. |
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