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Use of supplier-customer relationships by SMEs to enter foreign markets
Authors:Frank Bradley [Author Vitae]  Ralf Meyer [Author Vitae]  Yuhui Gao [Author Vitae]
Institution:a The Michael Smurfit Graduate School of Business, University College Dublin, Blackrock, Co. Dublin, Ireland
b Danfoss Industrieautomatik GmbH, Stuttgart, Germany
Abstract:Small and medium size enterprises (SMEs) that have gained experience in a supplier-customer relationship with multinational companies in the domestic market may be able to leverage that relationship to recruit new customers abroad. Is it possible to internationalize such supplier-customer relationships is the research question addressed in this paper. We tested five hypotheses, derived from the internationalization and interorganizational literature, using non-parametric tests and regression analysis with data provided by customers and suppliers in the computer industry. We discover that while customers initiate the first supplier-customer relationship, additional relationships, formed with the objective of internationalizing the firm are often initiated by SME itself, a new finding.
Keywords:Supplier-customer relationships  Internationalization  SME  International market entry  Inter-organizational linkages
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