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Perceptions of ethical work climate and person-organization fit among retail employees in Japan and the US: A cross-cultural scale validation
Authors:Tará Burnthorne Lopez  Barry J Babin  Christina Chung
Institution:a Department of Marketing and Finance, Southeastern Louisiana University, Hammond, LA 70471, United States
b Department of Marketing and Analysis, Louisiana Tech University, Ruston, LA 71272, United States
c The Anisfield School of Business, Ramapo College of New Jersey, Mahwah, NJ 07430, United States
Abstract:International retailers can only be successful if they understand similarities and differences between cultures. This study compares retail employees' perceptions of ethical work climate and person-organization fit in the U.S. with those of the same employee type in Japan. The results can help retailers understand employee perceptions of their relationship with the firm. An important aspect of this research involves testing the cross-cultural validity of the ethical work climate (EWC) and person-organization fit (POF) scales. Findings suggest that these scales are valid in both different national contexts and can also be used to compare differences between the cultures. Significant differences were noted in the EWC and POF between retail employees in Japan and the U.S. The relationship between EWC and POF varies significantly for employees in Japan and the U.S.
Keywords:Retail/service employees  Cross-cultural  Ethical climate  Value  Fit
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