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Multiple method forecasts for discontinuous innovations
Authors:Marisa Maio Mackay  Mike Metcalfe
Abstract:This paper argues for the development of more explicit forecasting methodologies that use the pragmatics of combining methods and the philosophical base of multiple perspectives. The increasingly common “wicked” problem of forecasting demand for discontinuous innovations (DI) at the concept testing stage of new product development is used to ground the discussion. We look to the interpretivist group-based inquiry methodologies in the management and information systems literature, and coupled this with discussions with forecasting managers, to provide evidence to support the adoption of this approach. Relativism is briefly critiqued and the accuracy of the combining methods forecasting literature reviewed. It appears that the managers interviewed could benefit from an explicit understanding of the multiple perspective approach, as they already appeared to have appreciated the need for a broader based approach than traditional forecasting techniques. It is therefore hoped that as a result of this paper, more managers involved with the “wicked” problem of innovative product forecasting will recognise the need to adopt a more explicit multiple perspective inquiry methodology in their efforts to combine forecasting methods.
Keywords:Multiple perspectives  Multiple methods  Forecasting  Discontinuous innovation
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