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Do brands matter? A comparison of branded and independent hotels’ performance during a full economic cycle
Authors:John W O’Neill  Mats Carlbäck
Institution:1. School of Hospitality Management, The Pennsylvania State University, 233 Mateer Building, University Park, PA 16802, United States;2. School of Business, Economics, and Law, University of Gothenburg, Vasagatan 1, P.O. Box 610, SE-405 30 Gothenburg, Sweden
Abstract:By analyzing longitudinal data of more than 51,000 hotels operating in the United States during the previous economic cycle, it is possible to draw conclusions regarding the performance of branded hotels compared to independent operations under various economic conditions. The results of the study indicate that while branded properties experience significantly higher occupancy rate during the different phases of the economic cycle, independent hotels experience significantly higher average daily rate (ADR) and rooms revenues per available room (RevPAR) during the same time period. While branded hotels are faced with various payments attributable to the brand, such as royalty payments and other franchise fees, those fees do not have a deleterious effect on net operating income (NOI) compared to NOI for independent hotels, suggesting that independent hotels are unable to bring their ADR and RevPAR premiums to the bottom line despite their savings in franchise expenses. Instead, the results indicate similar NOI for branded hotels and independent hotels during economic expansion, but significantly higher NOI for branded hotels during economic recession. The results of this study suggest that the intangible asset value of hotel brands may not be a static construct, but may vary by time. Sources of such intangible value of brands may include shared resources, guest loyalty programs, and yield management systems. These results contribute insight into the complex hotel owner decision of choosing between a brand affiliation and independent operation.
Keywords:Performance measurement  Intangible asset value  Branded hotels  Independent hotels
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