The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship |
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Authors: | Henry Fock Flora Chiang Kevin Y. Au Michael K. Hui |
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Affiliation: | 1. Department of Marketing, Hong Kong Baptist University, Kowloon Tong, Hong Kong, China;2. Department of Management, Hong Kong Baptist University, Kowloon Tong, Hong Kong, China;3. Department of Management, The Chinese University of Hong Kong, Shatin, N.T., Hong Kong, China;4. Department of Marketing, The Chinese University of Hong Kong, Shatin, N.T., Hong Kong, China |
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Abstract: | This study examines the moderating effect of collectivistic value on the relationship between psychological empowerment and job satisfaction. Specifically, we propose that the multi-dimensional psychological effects of empowerment (i.e., meaning, competence, self-determination, and impact) on job satisfaction differ between high and low collectivistic employees. Data collected from hotel employees in Canada (n = 193) and China (n = 371) revealed that collectivistic orientation elevated (attenuated) the effect of self-determination (impact) on job satisfaction. However, no significant results were found with respect to meaning and competence. Research and practical implications for the findings as well as directions for future research are suggested. |
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Keywords: | Psychological empowerment Collectivistic orientation Job satisfaction |
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