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A behavioural measure of information work
Authors:Jorge Reina Schement  Leah Lievrouw
Affiliation:1. Jorge Reina Schement is Visiting Associate Professor at the Graduate School of Library and Information Science, 120 Powell Library, University of California, Los Angeles, CA 90024, USA;7. Leah Lievrouw is a doctoral student at the Annenberg School of Communications, University of Southern California, Los Angeles, CA 90087-0281, USA
Abstract:Information work is defined from a behavioural perspective, as the manipulation of information, when performed by workers. A set of activities characterizing information work are identified, drawing on Blooms Taxonomy as the reference source. Using this measure, the 1977 Dictionary of Occupation Titles was content analysed to identify those occupations which could be behaviourally classified as information work. 40% of all occupations were determined to be informational in work behaviour. These occupations were found across all sectors, although they were concentrated in the service sector. Many occupations, old and new, have taken on an informational character.
Keywords:Information society   Employment   Information work
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