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Evolving electronic mail in a PTT
Authors:John Morris
Institution:John Morris is Managing Director, Telecom Gold, 42 Weston Street, London SE1 3QD, UK.
Abstract:The convergence and expansion of products and services has critical implications for the strategic planning of PTTs, challenging traditional PTT monopoly supply arrangements. Viewing electronic mail as the keystone for office automation, John Morris provides an illustration of how, in the UK, the reshaping of British Telecom will enable the PTT to play an effective role in realizing the market potential of new information services.
Keywords:Electronic mail  PTTs  UK
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