The Moderating Effect of the Boundary Spanning Role on Perceived Supervisory Support: A Meta-Analytic Review |
| |
Authors: | Diane R Edmondson Stefanie L Boyer |
| |
Institution: | 1. Middle Tennessee State University;2. Bryant University, 1150 Douglas Pike, Smithfield, RI 02917 |
| |
Abstract: | This article is a meta-analytic study examining the moderating effect the boundary spanning role has on the relationship between perceived supervisory support (PSS) and other important constructs within the marketing domain, including: job satisfaction, organizational commitment, performance, and turnover intentions. There was a positive relationship between PSS and every construct except turnover intentions, which was negative. Along with this, three out of the four relationships were stronger for boundary spanners as compared to non-boundary spanners. Overall, managers aimed at meeting organizational objectives (e.g. performance; turnover) should provide supervisory support to boundary spanning employees. |
| |
Keywords: | Perceived Supervisory Support Boundary Spanning Employees Job Satisfaction Organizational Commitment Performance Turnover Intentions |
本文献已被 ScienceDirect 等数据库收录! |
|