Developing a competency model for private club managers |
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Authors: | Jason P. Koenigsfeld SeungHyun Kim JaeMin Cha Joe Perdue Ronald F. Cichy |
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Affiliation: | 1. Professional Development, Club Managers Association of America, 1733 King Street, Alexandria, VA 22314, United States;2. 204 Eppley Center, The School of Hospitality Business, Eli Broad College of Business, Michigan State University, East Lansing, MI 48824, United States;3. 234 Eppley Center, The School of Hospitality Business, Eli Broad College of Business, Michigan State University, East Lansing, MI 48824, United States;4. Global Hospitality Initiatives, School of Hospitality Administration, Georgia State University, 35 Broad Street, Atlanta, GA 30303, United States;5. 231 Eppley Center, The School of Hospitality Business, Eli Broad College of Business, Michigan State University, East Lansing, MI 48824, United States |
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Abstract: | The purpose of this study was to examine the psychometric properties and factor structure of the competency model for private club managers. This study developed and identified a valid and reliable model for managerial competencies that can be applied to private club managers. A total of 596 club managers responded to the survey, and the respondents were randomly divided into two subsamples: sample A was used for the exploratory factor analysis (EFA) and sample B was used for the confirmatory factor analysis (CFA). EFA resulted in 58 items, consisting of 10 dimensions, and the CFA confirmed the 10 dimensions of managerial competencies model (51 items), consisting of (1) golf, (2) facility maintenance, (3) human resources–legal, (4) leadership–interpersonal, (5) food and beverage, (6) club governance, (7) sports and recreation, (8) accounting, (9) marketing, and (10) strategic management. A model was developed in order to further understand important managerial competencies needed for managing a private club operation in the United States. This model can be used to update certification requirements and professional development programs for club managers, as well as update university curricular offerings. |
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Keywords: | Managerial competencies Private club industry Club managers Confirmatory factor analysis Exploratory factor analysis |
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