Institution: | a1School of Management Studies for the Service Sector, The University of Surrey, Guildford, Surrey, GU2 5XH, UK;a2Department of Food, Nutrition and Hospitality Management, The University of Huddersfield, Queensgate, Huddersfield, HD1 3DH, UK;a3Centre for the Study of Entrepreneurship, Department of Management Studies, Armstrong Building, University of Newcastle, Newcastle upon Tyne, NE1 7RU, UK |