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商业银行经营革命:流程银行的构想与现实
引用本文:丁俊峰. 商业银行经营革命:流程银行的构想与现实[J]. 广东金融学院学报, 2007, 22(1): 20-26
作者姓名:丁俊峰
作者单位:广东金融学院,广东,广州,510521
摘    要:传统商业银行是典型的“部门银行”,其在业务流程、组织结构、管理方式以及企业文化上存在诸多缺陷。“流程银行”是一种全新管理模式,根据客户或市场需求设定业务流程,再根据业务流程设机构和配置人员;业务流程步骤经过整合,形成流程模块,可以避免重复劳作从而提高管理效率;围绕着业务流程,各环节配合衔接紧密,资源配置效率高。从“部门银行”向“流程银行”转型是中国商业银行经营改革的主导方向。

关 键 词:部门银行  流程银行  流程再造

The Operation Revolution of Commercial Banks: Design of procedure Bank and its Realization
Ding Junfeng. The Operation Revolution of Commercial Banks: Design of procedure Bank and its Realization[J]. Journal of Guangdong University of Finance, 2007, 22(1): 20-26
Authors:Ding Junfeng
Abstract:Traditional commercial banks are typical "departmental bank".There are a lot of(shortcomings) in its business procedure,organization constitution,and management style and enterprise culture."procedure bank" is a brand new management model and it's a business procedure set up(according) to clients and market demand.And then allocation of employee will be arranged according to the business procedure of the institute;Operation procedure has gone though adjustment,and forming procedure model which will prevent repetitive labor and improve management efficiency;surrounding operation procedure,different parts are closed connected to each other which promotes resource(allocation) efficiency.From "departmental bank" transferring to "procedure bank" is the main direction in the operation reform of China commercial banks.
Keywords:Departmental Bank  Process Bank  Business Process Reengineering
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