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New challenges for services quality evaluation |
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| Authors: | Brentari Eugenio Di Battista Tonio Crocetta Corrado Simonetti Biagio |
| Affiliation: | 1.University of Brescia, Brescia, Italy ;2.University of Chieti-Pescara, Chieti, Italy ;3.University of Foggia, Foggia, Italy ;4.University of Sannio, Benevento, Italy ; |
| Abstract: | Quality & Quantity - |
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