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Effective workforce management starts with leveraging technology, while staffing optimization requires true collaboration
Authors:Crist-Grundman Deborah  Mulrooney Gail
Institution:Concerro, Inc., San Diego, CA, USA.
Abstract:Effective staffing is at the very core of quality patient care. Staffing that achieves a balance between quality, safety, labor costs, and staff satisfaction is incredibly complex. Technology can make the complexity manageable and provide health care leaders with the tools to optimize their most valuable resource--their employees. Through such a partnership, the business intelligence brought forth will not only meet the unique needs and goals of each organization, but will also result in innovations and advancements in best practices around excellence in staffing.
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