商业银行平衡记分卡解析

平衡记分卡是与现代企业战略管理相适应的一种绩效测评工具,能够全面地反映企业的战略发展成果。平衡记分卡一般可分为财务、顾客、内部流程、员工成长与发展四个要素。我国商业银行已逐步使用平衡记分卡作为绩效考核方法,而商业银行平衡记分卡的设计必须和行业实际运作经验相结合,验证性因子分析可以对平衡记分卡提供现实性检验。     

商业银行平衡记分卡解析

平衡记分卡是与现代企业战略管理相适应的一种绩效测评工具,能够全面地反映企业的战略发展成果。平衡记分卡一般可分为财务、顾客、内部流程、员工成长与发展四个要素。我国商业银行已逐步使用平衡记分卡作为绩效考核方法,而商业银行平衡记分卡的设计必须和行业实际运作经验相结合,验证性因子分析可以对平衡记分卡提供现实性检验。     

基于平衡记分卡的物流园区运营绩效评价——以贵阳金华物流园区为例

正哈佛商学院罗伯特·卡普兰教授和美国复兴方案公司总裁戴维.诺顿博士1992年在《哈佛商业评论》杂志上首次提出了组织绩效管理工具——平衡记分卡。平衡记分卡是一种以信息为基础的管理工具,其目的是建立一套能让企业高层管理者快速全面地了解企业运营状况的测评体系。已有平衡记分卡运用于物流企业运营绩效的评价,其评价指标分值主要源于专家打分,数据主观性较强,对现实运作指导价值不大。鉴于此,本文以贵阳金华物流园区为研究对象,以     

应用平衡记分卡于企业绩效管理系统

应用平衡记分卡于企业绩效管理系统,有助于反映组织综合经营状况,使业绩评价趋于平衡和完善,有利于组织产生持续而优异的经营业绩。本文探讨了平衡记分卡可应用的层面、应用平衡记分卡的企业应具备的条件,以及平衡记分卡实施过程中应注意的问题。     

浅析平衡记分卡下的商业银行绩效评价

企业的战略规划与企业的绩效管理之间的联系,主要是依据平衡记分卡。本文将浅析平衡积分卡下的商业银行绩效评价进行分析,简要的概述平衡记分卡的含义、存在的问题、及其优势等,主要阐述平衡记分卡在商业银行的实践运用。     

离差最大化法在营销审计中的应用

营销审计是管理审计的一个重要组成部分,目前大多数的内部审计和外部审计都仅从财务指标的角度来评价。但是由于财务指标本身的局限和企业经营活动的广泛,传统的评价方法不论是从评价的内容或是评价的范围上讲都带有明显的局限性。笔者引入了一种新的营销绩效测评方法——通过构建平衡记分卡和离差最大化相结合的营销审计评价模型来进行营销绩效的测评。     

关于平衡记分卡在我国企业应用的探讨

平衡记分卡，是一套将企业绩效管理和企业战略相结合的绩效管理系统。它分别从财务和非财务两个视角全面地衡量企业业绩，是对传统绩效管理系统的补充和发展。因此，应用平衡记分卡对于改变我国企业绩效管理系统的现状，使之适应外部环境的变化具有重要的意义。     

平衡记分卡体现的管理思想

平衡记分卡作为管理工具的出现，提供了一种有效的评价企业绩效的工具，并得到广大理论研究者和企业管理者的认可。本文试从平衡记分卡蕴含的管理思想角度，分析平衡记分卡体现的有助于管理者借鉴的理念。     

平衡记分卡体现的管理思想

平钎记分卡作为管理工具的出现,提供了一种有效的评价企业绩效的工具,并得到广大理论研究者和企业管理者的认可.本文试从平衡记分卡蕴含的管理思想角度,分析平衡记分卡体现的有助于管理者借鉴的理念.     

平衡记分卡的研究综述——基于我国商业银行的绩效管理体系

在基于我国商业银行的绩效管理上对平衡记分卡所做的研究成果进行了分析,分析了近几年国内外专家对平衡记分卡内容的研究及其在商业银行绩效管理中的应用,最后总结了平衡记分卡可能的研究发展趋势。     

Employees: The key link to corporate reputation management

Employees and corporate reputation are unique resources that generate positive financial performance and ultimately create sustainable competitive advantage. Corporate reputation is vital to the organization, and employees are the key link to managing it. By recognizing the synergistic role that employees can play in the overall positioning of corporate reputation, management can obtain significant achievements in terms of satisfying corporate strategic objectives. Initiatives essential to gain employee commitment to corporate reputation enhancement are examined, along with the use of the balanced scorecard to integrate corporate reputation metrics into the incentive system.     

企业集团董事会绩效综合评估体系的构建

董事会是公司治理的核心,能够对董事会的绩效进行有效的评估是有效公司治理的重要标志。随着公司治理的边界由单个企业扩展到企业集团,对企业集团公司治理的研究越来重要,鉴于国内外对企业集团公司治理的研究不是很多,对集团公司董事会绩效进行评估的研究几乎是空白。因此,有必要结合集团公司的特点和平衡记分卡这一优良绩效评估工具,建立集团公司董事会绩效评估体系。     

一种系统动力学和平衡计分卡相结合的方法

近年来,平衡计分卡受到了相当程度的重视。平衡计分卡强调管理的注意力从短期的目标实现转移到兼顾战略的目标实现,从对结果的反馈思考转向到对问题的实时分析。利用系统动力学具有理清复杂系统的因果关系的优点,提出一种系统动力学与平衡计分卡相结合的方法,增强平衡计分卡的动态性,提高平衡计分卡的实施效果。     

The Sustainability Balanced Scorecard: A Systematic Review of Architectures

The increasing strategic importance of environmental, social and ethical issues as well as related performance measures has spurred interest in corporate sustainability performance measurement and management systems. This paper focuses on the balanced scorecard (BSC), a performance measurement and management system aiming at balancing financial and non-financial as well as short and long-term measures. Modifications to the original BSC which explicitly consider environmental, social or ethical issues are often referred to as sustainability balanced scorecards (SBSCs). There is much scholarly discussion about SBSC architecture and how it can be designed to relate performance dimensions, strategic objectives and the logical links among these elements. To synthesise the widely scattered research findings and publications on the SBSC, we conducted a thematic analysis based on a systematic literature review containing 69 relevant articles spanning a period of two decades. We found that sustainability-oriented modifications of the BSC architecture are motivated by instrumental, social/political or normative theoretical perspectives. Moreover, these modifications can be mapped with a typology of generic SBSC architectures. The first dimension of the typology describes the hierarchy between performance perspectives and strategic objectives and how it is related to the organisational value system. The second dimension describes how sustainability-related strategic objectives are integrated into SBSC performance perspectives and how this is related to corporate sustainability strategy. This study contributes to the development of the emerging SBSC literature and practice and, more generally, to research on corporate sustainability performance measurement and management. We conclude with a research agenda and implications for management.     

基于平衡计分卡下高校教师绩效评估体系设计

平衡计分卡是一个战略管理工具,应用了平衡计分卡的思想并结合高校的战略目标,从岗位职责、客户、绩效支撑、学习与成长四个方面设计了高校教师的绩效评估体系,以期为推进平衡计分卡在我国高校绩效评价中的应用提供参考。     

The Balanced Scorecard and Strategic Control: A Hotel Case Study Analysis

Over the past decade, the literature has seen a proliferation in articles relating to the balanced scorecard, which has been motivated by managers' needs to develop a more balanced view of performance measurement. Despite global adoption by organisations in the private and public sector, the question of how the balanced scorecard could be used as a strategic control tool has rarely been directly discussed. Academic research has tended to have a strong predilection for studies assessing the balanced scorecard as a control tool utilising metrics to report various achievements of targets. A longitudinal case study approach is used over a three year period, which seeks to deepen understanding about the theoretical and practical aspects of the balanced scorecard as a strategic control tool. It is anticipated that this would illuminate the way in which the balanced scorecard has intertwined in the fabric of organisational life and how it positions itself in the wider social context in which it was embedded. The findings of the case study reveal that over-reliance on the successful achievement of balanced scorecard metrics without a focus on strategic control could lead to an organisation having to pursue an exit strategy for a profitable product.     

动态平衡计分卡在服务性行业中的应用研究

为了解决服务企业中的短视行为,帮助服务业企业进行有效的绩效管理和战略管理,鉴于服务性行业中服务利润链和平衡计分卡的相关性,把平衡计分卡这一工具引入到服务行业中。同时,考虑到平衡计分卡以往实施过程中的动态不足性,运用系统动力学工具,为服务性企业建立动态的平衡计分卡仿真模型,对不同时期的各种外部和内部环境的变化做出模拟观察,进行长期和短期的比较,从而为企业的决策提供数量化的依据,动态地支持企业的绩效管理以及战略管理。     

一种新型绩效评价方法—平衡计分卡

基于绩效评价在企业管理中的重要作用,分析了传统绩效评价方法的缺陷,阐述了平衡计分卡的基本内容及实施步骤,并探讨了平衡计分卡的不足。     

Islamic business scorecard and the screening of Islamic businesses in a cross‐country setting

Screening of shari'ah compliant firms is incomplete without the inclusion of ethical and social responsibilities. The existing “activity screen” does not directly capture the ethical and social footprints of firms. The purpose of this study is to create and test an Islamic business scorecard that combines activity, ethical, and social responsibilities that Islamic businesses must comply with. This new Islamic business scorecard replaces the existing activity screens and is added to the financial screens to create an integrated business screening mechanism to identify shari'ah compliant firms. This study utilizes data from a sample of 410 shari'ah compliant companies listed with stock exchanges in Malaysia, Pakistan, and Bangladesh. Out of the five newly developed constructs of the Islamic business scorecard, the results indicate Islamic firms are less committed to social responsibilities and tend to push forward economic responsibilities that focus on profitability and growth. Of the three countries, this study reports Malaysian firms have the highest compliance scores, while Bangladesh displays characteristics of the “next‐big shari'ah destination”. Financial screens are more important than the Islamic business scorecard for firms in the construction, industrial, technology, and trading/services sectors. Because of its connection with the economic, ethical, and social dimensions, the scorecard helps to identify the true nature of shari'ah compliance as a useful decision tool for investors and policymakers.