Segmenting residents based on emotional reactions to tourism performing arts development

To identify residents’ heterogeneity beyond a perception lens, this research seeks to cluster urban and rural residents based on their emotions, commitment and behavioral intentions toward tourism performing arts (TPA) development. A survey comprising 438 urban and 435 rural respondents was collected in Hangzhou and Yangshuo, China. A two-step cluster analysis revealed that residents’ length of residence and birthplace were the most significant model predicators. Different cluster profiles labeled as “enthusiasts”, “committed supporters”, “appraisers” and “critics” were identified. Findings provide targeted strategies to cultivate resident commitment and reduce hostility toward TPA development in different types of communities.     

The role of cognitive appraisal,emotion and commitment in affecting resident support toward tourism performing arts development

Abstract

While residents’ perceptions of tourism development have been widely explored through a rational cost-benefit lens, little is known about residents’ emotional responses and their influences on resident support toward tourism development. By integrating cognitive appraisal theory and affect theory of social exchange, this study examines the psychological factors (cognitive appraisals, emotions, and commitment) that underlie residents’ behaviors toward Tourism Performing Arts (TPA) development. Based on a survey of 435 residents undertaken in Yangshuo, China, the results reveal that outcome desirability, fairness and coping potential are significant antecedents differentiating resident positive and negative emotional responses toward TPA developments. Commitment was found to moderate the relationship between resident negative emotions and supportive behaviors and played a significant role in shaping resident behaviors. Additionally, resident support was found to be influenced by negative emotions rather than positive emotional responses toward TPA development. The findings have implications for alleviating resident hostility, cultivating commitment toward specific types of tourism, reducing community conflicts and obtaining local support for sustainable tourism development.     

The influence of place identity on perceived tourism impacts

This study aims to investigate if local residents’ senses of place identity could affect their attitudes toward tourism. Deploying a survey on urban residents in a Midwest state in the USA, the present study finds place-based self-esteem and self-efficacy affect residents’ perceptions of tourism impacts and support for tourism. While tourism literature suggests social exchange theory to be a useful tool in predicting resident perceptions and attitudes from the perspective of the quality of social exchange of resources (i.e. depending on getting more or losing more), this study adds a new perspective in gauging resident perceptions and attitudes by utilizing place identity theory as a theoretical underpinning instead. This study recommends that place identity theory and social exchange theory complement each other and be both utilized in assessing resident attitudes toward tourism development.     

Residentsʼ attitudes and behavioural support for tourism in host communities

ABSTRACT

In our study of the “perceptions–attitudes–behaviours” sequence, we explain how resident perceptions of tourism’s impacts on host communities influence not only their attitudes towards tourism, but also their attitudes towards tourists – i.e. a new variable that has recently been introduced in literature. Moreover, we introduce the behavioural support, a concept that denotes a higher level of involvement and engagement of residents with their communities in comparison with the traditional attitudinal support. Our results indicate: (1) the residents’ perception of the positive economic and cultural impacts of tourism are the main variables influencing their attitudes towards tourism and tourists; and (2) both types of attitudes influence on behavioural support for tourism in host communities.     

Ecotourism Benefits and the Role of Local Guides at Masoala National Park,Madagascar

An investigation of ecotourism at Masoala National Park, a forested coastal area in northeastern Madagascar and the country’s largest national park, focused on ecotourism benefits and the role of local guides in promoting conservation awareness. Interviews, participant observation, and archival research were used to investigate the park’s guide association, resident attitudes toward Masoala National Park, and ecotourism as a method of park and rural development. Many factors make Masoala National Park a prime ecotourist destination, including the possibility of viewing its endemic species, such as red-ruffed lemurs. The park has a strong local guides’ association and currently combines conservation and development through a programme that returns a portion of tourism revenue to local communities. Actual or potential benefits received from the park, including ecotourism revenues, were found to influence the positive and negative perceptions of Masoala National Park held by residents living in the park periphery. However, limitations on ecotourism development include poor infrastructure and difficult access, a challenging climate including a hurricane season, and past national political instability.     

乡村居民参与旅游发展的多维价值及完善建议——以贵州安顺天龙屯堡文化村为个案研究

乡村居民作为乡村旅游资源的重要载体和乡村旅游开发的核心利益主体，其参与旅游发展的态度、参与程度不仅关系到乡村居民自身利益，对于提高旅游者体验质量，开拓乡村旅游市场，促进乡村旅游地可持续发展等都有着重要的现实意义。本文在文献研究和实地调研的基础上，从实证经济学角度出发，以贵州安顺天龙屯堡乡村旅游发展模式为个案，对乡村居民参与旅游发展的实践进行分析，进一步探索和揭示乡村社区居民参与旅游发展的意义，并对社区居民参与旅游发展中的潜在问题提出完善建议。     

Resident tradeoffs: A choice modeling approach

The perceived impacts of tourism on host communities, and associated resident attitudes toward tourism, is an important research issue. This study uses choice modeling to identify the tradeoffs residents are willing to make with respect to tourism's impacts. This allows estimation of the probability that residents will support a tourism project or development path that generates specified impacts, as well as estimation of the changes in economic value associated with such impacts. Application in the municipality of Allinge-Gudhjem in Denmark generated a mean economic value estimate of 343 kroner for a sample development scenario involving 30 new jobs, 100 additional cars on the road, a 10% increase in rubbish, and a tax reduction of 2,000 kroner.     

Incorporating emotion into social exchange: considering distinct resident groups’ attitudes towards ethnic neighborhood tourism in Osaka,Japan

While numerous studies have utilized SET to examine the residents’ attitudes towards tourism, relatively scant from the literature is a discussion regarding the influence of emotion generated through SET among residents on their attitudes towards tourism. In addition, past studies mainly explored the social exchange between visitors and locals, while neglecting the social exchange within a local community. The goal of this study is to examine the influence individuals’ emotions toward their ethnic counterparts within a community can have on residents’ (i.e., members of the dominant ethnic group—Japanese and members of the ethnic minority group—Koreans) attitudes toward ethnic neighborhood tourism within the Korean neighborhood of Ikuno, Osaka, Japan. Ikuno has the highest concentration of Korean residents in Japan, and the town has become a destination of cultural tourism centered on Korean culture. Analysis of 640 completed questionnaires revealed while attitudes of Korean residents, who are more likely to perceive economic benefits from tourism have more favorable attitudes towards tourism, Japanese residents form their particular attitudes towards tourism based on the emotional solidarity they experience with their Korean neighbors. These findings indicate both utility of economic approach of social exchange theory and significant role of emotion in social exchange.     

Urban vs. rural destinations: Residents’ perceptions,community participation and support for tourism development

This paper investigates and compares the effects of residents' perceptions of the impacts of tourism on community participation and support for tourism development across urban and rural world heritage sites (WHSs). Partial least squares – structural equation modeling (PLS-SEM), has been employed to perform the analysis. The results reveal significant differences between the effects of residents' perceptions and community participation on support for tourism development in urban and rural destinations. However, the findings did not support any differences between the effects of positive perceptions on community participation, and the indirect effects of negative perceptions on support for tourism development. This study makes a significant theoretical contribution to the urban and rural tourism and residents’ perceptions literature by comparing rural and urban WHSs residents. Furthermore, this study has a number of practical implications for the local authorities of rural and urban WHSs.     

我国城乡旅游地居民参与旅游规划与发展研究

综合国内外居民参与研究的成就,本文提出了传统型、行政主导型、居民政府共同参与型和居民全过程主导参与型等4种居民参与旅游规划与发展模式.并从城市和乡村旅游地角度,比较了中山市和四项山旅游地的居民基本特征和居民参与旅游规划与发展的差异.根据居民参与旅游规划与发展差异,四顶山旅游地采用行政主导推动型模式,中山市旅游地采取居民政府共同参与型模式.在此基础上,从政府、规划师、居民教育及信息交流4个方面提出了居民参与实施对策.     

Residents’ place image: a meaningful psychographic variable for tourism segmentation?

ABSTRACT

While there has been a considerable body of research on tourists’ place image, there remains limited attention on residents’ place image, specifically, in relation to its segmentation utility. This study seeks to address this oversight by a) clustering the local residents based on the image held of a tourism place, and b) exploring the extent to which the identified image-based resident clusters share similar (dissimilar) demographic characteristics and attitude towards tourism development. Empirical analysis was based on a sample of 481 residents of a Greek city. The findings support the utility of residents’ place image as a psychographic segmentation variable revealing the existence of three distinct resident groups – termed “Nature Loving”, “Apathetic” and “Advocate.” Results also suggest that these resident groups exhibit dissimilar demographic characteristics and dissimilar attitude towards tourism. In comparison with other segments, the Apathetic exhibits the least favourable image and the least supportive attitude towards tourism.     

An exploratory study of resident perceptions toward the tourism industry in Cappadocia: a Social Exchange Theory approach

This paper evaluates the perceptions of Cappadocia residents on the impacts of tourism development and resident attitudes toward tourism. Social Exchange Theory underpinned this study of the perceptions of Cappadocia’s residents and their attitudes toward tourism. Primary data were collected from tourism industry professionals, officials of non-profit organizations and handicraftsmen. Twenty-three in-depth interviews were conducted with Cappadocia residents, and the data were analyzed with content analysis. Results highlight that “Economic,” “Socio-Cultural” and “Environmental” aspects can be inferred to encompass resident perceptions toward the impacts of tourism development in Cappadocia. Residents tend to recognize the economic benefits as well as socio-cultural and environmental costs. Results indicate that Social Exchange Theory can be used in explaining the perceptions of Cappadocia residents and reactions to tourism phenomena. This study is expected to provide practical ways for concerned authorities to make future policies and strategies to eradicate problems that create unpleasant feelings amongst residents.     

Residents’ quality of life and attitudes toward tourism development in China

The purpose of this study is to explore the influence of quality of life (QOL) and residential status on resident attitudes toward further tourism development. The measurement of tourism and quality of life (TQOL) is modified. Using a sample of 562 residents from Shenzhen OCT community of China, this study has identified six TQOL domains and examines the effects of each TQOL domains based on the residential status and residents' attitudes in supporting further tourism development. The results reveal that the positive supporting attitudes of residents depends on the selected TQOL domains, especially on non-material improvements of TQOL. Tenants and dormitory residents have more positive attitudes than those house owners. This study also identifies four resident clusters with different attitudes and it is found that the residents’ attitudes of tourism development depend on whether they perceive the community as a place for earning a living or a place to live.     

“Managed evils” of hedonistic tourism in the Maldives: Islamic social representations and their mediation of local social exchange

This paper explores resident attitudes toward tourism development in the Maldives. Findings from 50 semi-structured interviews and 200 household surveys collected in two island communities provide insights into the reconciliation of deeply held Islamic social representations with proximate hedonistic tourism. In the less tourism-affiliated island, religious affinity and social exchange were central as to how residents viewed tourism as an ‘evil’ from which their community should be insulated. In the more tourism-affiliated case, social exchange and social representations influenced how tourism is rationalised as a ‘managed evil’.     

Tourism impacts,emotions and stress

Emotions and stress play an important role in individuals' quality of life and lived experience. Tourism can have a significant impact on the emotions and stress experienced by host community residents. In this study, the interrelationships between perceived tourism impacts, emotions from tourism, and tourism related stress were examined. Two mediated models were tested to examine the interdependence of stress and emotions. Several perceived tourism impacts predicted the experience of emotions from tourism and tourism related stress, while emotions and stress partially mediated relationships in both models. Host communities need to consider psychological outcomes such as emotions and stress when planning for the development of tourism.     

Understanding resident subjectivities toward tourism using Q method: Orchid Island,Taiwan

The pursuit of sustainable destination tourism should begin with an understanding of resident subjectivities. Residents are concerned with good governance and cultural integrity, and they are aware of their role as stakeholders in tourism in their communities. In this study, residents of Orchid Island, Taiwan, were interviewed using Q method in order to evaluate their subjectivities toward tourism. Forty-two statements regarding a theoretically and historically defined discourse of tourism were sorted by 34 respondents. This forced-choice method revealed four types of subjectivities, which are distinguished as Culture Broker, Cultural Conservative, Cultural Purist and Pragmatic Governance. The results show how the respondents perceived tourism in their destination. They agreed upon certain core issues regarding destination tourism, while contesting other issues. Respondents held strong views concerning how government policy affects their community and how tourism and culture shape each other. It is concluded that many issues in tourism research are highly relevant to residents of small tourism destination communities. This implies that tourism research should focus on understanding and coordinating resident subjectivities so as to inform government planning and decision-making, especially in indigenous communities or small islands.     

Gaming can be sustainable too! Using Social Representation Theory to examine the moderating effects of tourism diversification on residents' tax paying behavior

Tourism authorities in the Las Vegas region have suggested the diversification of the tourism industry as a strategy to improve the vitality of rural communities outside of the metropolitan area. The present study uses Social Representation Theory as the conceptual basis to test the moderating effects of the various types of proposed tourism development on residents' willingness to pay higher taxes to support such development. A survey of 301 residents in Las Vegas rural communities examined how the factors of economic dependence on tourism, community attachment, and ecocentric attitude towards tourism influence residents' perceptions of tourism's impacts. A higher economic dependence on tourism and higher levels of community attachment led to more favorable perceptions of tourism's economic and social impacts. The economic impacts, in turn, resulted in a willingness to pay higher taxes, irrespective of the type of tourism development proposed by the Las Vegas authorities. The results suggest that rural communities reinforce a hegemonic social representation of tourism in order to characterize the ethos of capitalist urbanism that pervades the economic development discourse. The residents' social construction of tourism has important implications for tourism planners in the region and suggests the adoption of an inclusive tourism diversification strategy that leverages both gaming and alternative tourism.     

Facial expressions versus words: Unlocking complex emotional responses of residents toward tourists

Tourism as an emotional sphere, researchers' efforts on emotions lag behind the fruitful achievements of psychology, in both methods and theories. Tourism studies on emotion mostly rely on self-reports only, thus limiting the understanding to explicitly expressed emotions. This study aims to compare residents' emotional responses toward tourists expressed implicitly (through facial expressions) and explicitly (through self-reports), and interpret identified discrepancies by exploring the psychological mechanism behind the two expression channels. Using self-developed video vignettes as triggers, Hong Kong residents’ facial expressions during watching and self-reported emotions after watching the videos were recorded. Through a comprehensive comparison, desires-derived and stereotypes-elicited emotional responses of residents toward tourists were distinguished. Facial expressions conveyed more desires-derived emotions like happiness, sadness, and anger, whereas self-reports emphasized stereotypes-elicited emotions, particularly disgust. A dual-process model of emotion formation was proposed to interpret the emotional expressive discrepancies, thereby enhancing the theorization of tourism studies on emotion.     

Perceptions of Urban Parks as Havens and Contested Terrains by Mexican-Americans in Chicago Neighborhoods

The objectives of this study were to (1) identify the benefits of parks for Mexican-American urban residents and the roles they play in the dynamics of their communities and (2) explore issues related to their existence and utilization in Latino communities. Bedimo-Rung, Mowen, and Cohen's (2005) model of the Role of Parks in Public Health was employed as a conceptual framework in this study. Data were collected in the summer of 2007 with two focus groups with 26 Mexican-American residents from two predominantly minority Chicago communities. Benefits of urban parks for Mexican-American residents were classified into five categories—environmental, social, psychological health, physical health, and cultural. The study also identified many problems related to the existence and utilization of parks in Latino communities that detracted from the benefits Mexican-Americans could obtain from visiting parks. They included insufficient access to parks, poor maintenance of the existing parks, crime and safety issues, and interracial conflict and discrimination. A new framework was proposed to model the benefits of parks for minority urban residents and factors that affect utilization of parks in minority communities.