Travel demand and behavior of university students in Hong Kong

University students represent an emerging market for the travel industry. This paper reports the findings of a study on the travel behavior and travel patterns of Hong Kong university students. Using a questionnaire, a survey was conducted to identify student travel motives, their travel planning process and travel preferences. A total of 264 university students in Hong Kong were interviewed and data analyzed. The results indicate that to “Experience new and different styles”, “Take it easy and relax”, “Go to places I haven't been before” and “Outstanding scenery” were perceived as important motives in students' travel decision-making. Four factors with 24 attributes were identified. These factors were “Social relationships”, “Obtain new experience”, “Relax and enjoy” and “Cost of travel”. Based on the findings of the study, it was suggested that modifications to the existing tourism products and services and new product development were necessary in order to meet the demand of this emerging market.     

Migrants and their overseas travels: A psychographic segmentation of Australia's Vietnamese community

This study profiled the travel patterns of Australia's Vietnamese community, with particular reference to travel back to Vietnam. Using a variety of analytical techniques including analysis of variance, factor analysis and regression analysis, the study identified four discrete psychographic groups. These were the ‘home‐sick,’ the ‘suspicious,’ the ‘culture seekers’ and the ‘price sensitive.’ Major contrasts were evident between the various segments. The ‘home‐sick’ appeared to be experiencing difficulties in adapting to their adopted country. In the case of the segment referred to as the ‘suspicious’ we cannot assume that they were experiencing more actual difficulties, but they expressed greater reluctance to consider return trips to their former homeland. The ‘culture seekers’ and ‘price sensitives’ exhibited more of the characteristics of regular leisure travellers and their travel attitudes were less obviously distinguishable as migrant attitudes. The study concluded that psychographic analyzes can lead to a better understanding of the travel behavior and attitudes of migrants and may assist destinations such as Vietnam to target the visiting friends and relatives market more effectively.     

中国出境旅游目的地的市场定位研究

本文探讨了中国出境旅游目的地的市场竞争以及市场定位，研究表明，中国公民出境旅游目的地的特征属性中，“安全性”与“优美的景色”是中国出境旅游者认为的最重要特征属性；KYST研究结果表明，在中国现已开放的出境旅游目的地中，新加坡与泰国、日本与韩国、埃及与德国是两两相似的出境旅游目的地形象；ALSCAL研究结果表明，中国出境旅游目的地的特征属性之间既具有联系，又具有差异；中国出境旅游目的地国家相互之间具有市场竞争性。为吸引更多的中国大陆旅游者出境旅游，中国出境旅游目的地国家应制定相应的旅游市场营销策略。     

The Impact of the Internet on Travel Agencies in Hong Kong

Abstract

In recent years, the travel and tourism industry has begun to develop Internet applications more extensively. Many travel service suppliers, such as hotels and airline companies, already use the Internet as a direct channel for customer reservations. The integration of the Internet into the travel and tourism industry, however, presents a challenge towards the traditional role of travel agencies. The purpose of this study is to find out what impact the Internet has on travel agencies in Hong Kong. Outcomes of this research indicate that travel agents generally have positive attitudes towards Internet applications, and the potential threat-disintermediation-has not yet affected the travel industry. Travel agents believe that they can take advantage of the Internet technology to provide value-added services for their customers. Outcomes of the present study also indicate that there are significant relationships between company size, age and some Internet attributes. Travel agencies should therefore pay more attention to these attributes when adopting Internet technology.     

A voyage from religiousness to secularity and back: a glimpse into ‘Haredi’ tourists

Ultra-orthodox Jews (known as ‘Haredim’) in Israel are increasing their travel demands and their use of existing tourism infrastructure in Israel more than ever before. This exploratory study investigates the question of whether the travel behavior of this group is a reflection of religious tourism or, rather, the tourist behavior of a unique group of religious tourists. Data were collected through three focus groups and face-to-face interviews with some participants of the focus groups. The findings show that the main motivators and determinants of the Haredi travel behavior stem from their daily routine and ultra-religious lifestyle. The study also revealed that minimal, experienced and expected travel attributes are differentiated according to their mode of travel – either as families or as couples.     

Travel Personae of American Pleasure Travelers: A Network Analysis

Travel style has been shown to be a useful concept for understanding travelers. In this study it is argued that the portfolio of trips (specifically, the portfolio of various trip styles) one takes can be used to describe his/her overall travel persona. Network analysis was used to examine the structural relationships between types of trips based upon the assumption that each travel style may be considered as a “node,” and its association with other travel styles may be represented by the links within the network. Analyses indicate that American travelers take on a wide range of different travel personae which, in turn, are related to their choices of places visited and their response to advertising materials. It was concluded that the framework provided by these findings along with new tools on the Internet offer the potential to develop highly personalized communications with existing and potential visitors.     

Does the Usability Experienced Performance of Travel Websites in China Meet Users' Expectation?

Despite the increasing use of the Internet in travel and tourism, the issue of usability on travel websites has been largely overlooked in the existing tourism literature in Mainland China (hereafter known as China), one of the world's largest markets for generating and receiving tourists. This paper reports on a study that investigated the perceptions of Internet users in China on China-based travel agency websites (henceforth referred to as travel websites). The expectancy disconfirmation theory was used to compare the expected performance and experienced performance of 24 usability attributes. Empirical results showed significant differences between perceived performance and expected performance for all included attributes.     

Travel Agents and Their Survival Thomas

Abstract

The travel agency industry depends upon commissions for a majority of its revenue. When these commissions decrease or stop the industry must change the means in which revenue is made. The Internet has caused a significant reduction in airline ticket sales and therefore has caused travel agencies to change. In addition travel agencies have reduced commissions paid to airlines thus causing more changes. There were four categories of travel agencies discussed in the article along with their adaptation styles. These types include (1) the independent operator of a small travel agency with very limited resources (2) the normal agency with 2 or 3 agents which does a substantial business (3) the larger agency that is high-tech and high touch and depends on automation and the Web to some extent (innovators) (4) agencies that are Web based with very little automation otherwise and who were technologically adaptable and saw opportunity in the Web. The study examines how agencies have adapted and prospered through this transitional period.     

北京市民反向旅游现象研究

越是城里人越喜欢到乡下旅游,越是文化人越对自然风光一往情深,旅游也遵循利益极大化规律.文章以反向旅游理论为指导,以北京市民调查结果为依据,系统论证了"城→乡"、"文化→自然"反向旅游现象的普遍性,考察了不同群体之间的细微差别.反向旅游普遍存在,但年龄较大、心理保守的人,反向旅游意向不如年轻、心理开放的人强烈.影响人们旅游意向的因素是多方面的,除了追求新奇以外,还要考虑经济、交通等因素.掌握反向旅游规律可以有效避免旅游景区建设的很多误区,如景区现代化、接待设施家庭化等.     

Travel Arrangements and the Distribution Behaviour of New Zealand Outbound Travelers

This paper contributes to the literature on tourism distribution by examining the distribution behavior of 547 New Zealand outbound travelers segmented by the way in which they have made their travel arrangements: package tourists, independent travelers, and an intermediate group, package plus. The results reveal differences among the three segments in terms of travel characteristics, information search, booking, and purchase, but not profile attributes or the influence of distribution on destination or product choice. Variations are also found in channel behavior across the four different sectors examined: transport to and at the destination, accommodation, and attractions, and activities.     

A Case for Wanderlust: Travel Behaviors of College Students

A case for wanderlust, or a strong desire to travel, was developed in an elaborate study involving numerous variables. Findings indicate that wanderlust begins with early, and varied, travel experiences and continues and inspires future travel behavior. Overall, college students exhibit a high level of interest in both leisure and business travel. The impact of past experience is dramatic with a strong relationship between travel experiences prior to college, while in college, and expectations after college. A financial commitment to this desire to travel was also found, particularly among females who exhibited a higher level of wanderlust for leisure travel. Overall implications for the travel and tourism industry are discussed.     

Online Shopping of Travel Products: A Study of Influence of Each Dimension of travelers' Attitudes and the Impact of travelers' Online Shopping Experiences on Their Purchase Intentions

This study examines the impact of three attributes (perception of convenience, perception of merchandise options, and perception of value) on travelers' attitudes toward different online agencies online shopping for travel products and the impact of online shopping experiences on their online purchase intentions. The collected data arises from an Internet survey of registered members of an online travel service company that caters to leisure travelers. The study finds that perceptions of convenience and value are two valid dimensions that measure travelers' attitudes. Findings also confirm that those two attitudes' attributes and travelers' online shopping experiences exert significant influence on their online purchase intentions. Travelers have a more positive attitude toward travel portal websites than toward companies' branded websites in terms of perception of convenience, perception of merchandise options, and perception of value.     

Travel insurance: the attributes,consequences, and values of using travel insurance as a risk-reduction strategy

Risk seems all too often to be a travel companion. The purchase of travel insurance is one way to mitigate this, yet only a small body of research has examined consumer decision-making in this context. Using the Repertory Test and Laddering Analysis, this research examines the attributes of travel insurance, the consequences of its purchase and the terminal values that this satisfies. It presents a Hierarchical Value Map which tracks the customer journey. The study contributes to academic knowledge by identifying that not all attributes of travel insurance are brand-controlled and not all values are about reducing risk.     

Film-Induced Tourism as a Vehicle For Destination Marketing: Is it Worth the Efforts?

This study examined the impact of a film on the featured destination's image and travel intentions through comparing the results of a one-group pretest-posttest quasi-experiment. Then, the effect of destination attributes and overall image on travel intentions is examined simultaneously through path analysis. The results indicate that the role of the overall image as a mediating variable is not significant as respondents relied more on specific destination image attributes on their intention to visit. This was even more prominent after the viewing of the film. The overall image had the strongest direct effect on visit interest in future for both pretest and posttest.     

Do perceptions of time affect outbound-travel motivations and intention? An investigation among Chinese seniors

How people conceptualise time can play a critical role in their travel intention. However, relatively little research attention has been directed to the links between time perspective, outbound-travel motivation and outbound-travel intention. In this study, survey data from a sample of Chinese seniors were analysed to test hypotheses regarding these links. The results showed that present-time perspective and future-time perspective were directly related to travel motivation, and that the associations between present and future perspectives and travel intention were fully mediated by travel motivation. These findings not only highlight the relevance of time-perspective styles to travel research, but also have specific implications for tourism-destination marketers with senior audiences.     

境外邮轮旅游市场研究综述

邮轮旅游在我国属于一种新兴的旅游方式,近年来受到产业界和理论界的普遍关注.但目前国内对邮轮旅游市场的研究比较匮乏,所能提供的有关邮轮旅游市场需求特征的信息很少.文章全面检索了国外邮轮旅游市场研究的相关文献,并进行了文献统计分析、主题内容分析.研究发现:国外该领域研究文献的大量出现是在2000年之后,全部为实证研究,研究内容包括邮轮游客基本特征和市场细分、邮轮旅游动机、邮轮旅游决策及影响因素、邮轮旅游体验质量和满意度等方面.在此基础上,文章还就未来国内邮轮旅游市场研究和业界实践提出了若干建议.     

Developing a conceptual framework for slow travel: a grounded theory approach

This paper discusses the sociocultural phenomenon of slow travel and explores and clarifies definitional issues. The 30-year-plus antecedents of slow travel are examined. A literature review shows a concentration on four key features: slowness and the value of time; locality and activities at the destination; mode of transport and travel experience; and environmental consciousness. Links to the slow food and slow city movements are discussed, and evidence that slow travel is an important emergent form of tourism in Europe, accounting for 10% of the holiday market, is provided. A grounded theory approach continues the exploration, involving 23 in-depth interviews with practitioners and academics, which revealed that their core requirements for slow travel centred on slowness, the travel experience and environmental consciousness. There was a lack of consensus about the eligibility of car travel and high-speed rail. Slow travel is seen as a group of associated ideas rather than as a watertight definition; it is a mindset about travel rather than a tangible product and concentrates on lack of speed rather than slowness per se. The conclusion shows it to be a growing part of the sustainable tourism paradigm and proposes a working definition of slow travel.     

A Comparison of Ecolodge Patrons' Characteristics and Motivations Based on Price Levels: A Case Study of Belize

Ecolodges are an increasingly popular accommodation form. This study determined the demographic and trip characteristics, as well as the travel motivations of ecolodge patrons at three different price levels: budget, mid-price and upscale. Six ecolodges were studied in the Cayo District of Belize. Of 480 questionnaires distributed at the ecolodges, 331 valid surveys were returned (68.9% response rate). The clients of the Belizean ecolodges had some demographic characteristics similar to those of ecotourists found in other studies: middle-aged, highly educated, and employed with high levels of income. This study found consistency amongst the three groups in the most important travel attraction motives, with tropical forests and wilderness/undisturbed nature ranked highest by all groups. The study also showed consistency amongst the three groups with regards to travel social motives, with learn and explore nature the top-ranked social motive by all groups. The study found significant differences amongst the price levels on many variables, including: age, country of residence, education, employment status, income, party composition, trip length, length of stay at the ecolodge and level of ecolodge experience. There were important differences found in travel motivations and the importance of ecolodge attributes. The mid-price group was the hardest to please; they wanted a lower price, yet desired the quality, services and programmes of the upscale group.     

我国旅行社市场的进入悖论与旅行社企业的"套中套黑箱定价"模型

我国旅行社市场的恶性竞争,一直是旅游学界十分关注的研究领域.许多研究者认为,这是旅行社市场门槛过低,使得企业数量进入过度造成.但是本文研究发现,旅行社市场存在一个进入的悖论,即市场的企业进入与盈利水平呈反向变动的趋势.这种市场进入与盈利的变动趋势,不符合市场竞争的一般规律.经过研究,本文提出一个旅行社企业的定价模型,作者称之为"套中套黑箱定价"模型.通过这个定价模型,我们可以比较合理地解释旅行社市场存在的这种市场悖论现象,并揭示了旅行社市场表面竞争,实际上仍然属于垄断的事实,而这种垄断造成了对社会福利的损害.     

Understanding the travel motivation and patterns of international students in Korea: using the theory of travel career pattern

This study examined the travel motivation of international students in Korea using the theory of travel career pattern (TCP). In particular, latent profile analysis (LPA) was applied to identify latent classes within international students. Based on the results, four latent profiles were derived and named “Core,” “Longing,” “Middle,” and “Veteran.” The results described the travel motivation and patterns across these four profiles to enhance the understanding of international students in the context of tourism. There were significant differences in travel patterns (i.e. travel companion and information sources) among the profiles segmented by motivation. This study has expanded travel motivation research by (a) applying TCP to an understudied population (i.e. international students in a non-English-speaking country); (b) comparing travel careers between the home country, Korea (i.e. a study abroad destination), and the third countries; and (c) highlighting LPA as a clustering tool to understand travel motivation.