公共信息资源管理在高校图书馆信息服务社会化的应用

公共信息资源管理是社会信息化建设的核心领域之一,而高校图书馆信息服务社会化是信息时代发展的必然趋势。文章阐述了两者的关系,分析了高校图书馆信息服务社会化的现状及问题,并提出了将公共信息资源管理在高校图书馆信息服务社会化中应用的几点具体做法。     

论网络环境下图书馆信息服务的创新

图书馆是信息服务业的一个重要组成部分。网络环境下,图书馆信息服务具有服务手段现代化、信息资源的多样化、服务领域的多元化和服务对象社会化等特点。根据我国图书馆信息服务存在的问题,要实现图书馆的可持续发展,必须实现服务理念、人才工作机制、服务方式的创新。     

知识经济与高校图书馆社会化的思考

高校图书馆社会化是知识经济下社会发展的必然结果,是社会信息化进程的必然要求。高校图书馆社会化要转变观念,树立社会化思想;联合社会力量,共同建设适应社会需求的高校图书馆;引入企业管理机制,采用社会化的方式管理高校图书馆;采用先进的技术和设备,提升高校图书馆的适应力;实行联合协作的信息服务,向社会实行全面开放。     

我国高校图书馆社会化服务现状及困境分析

高校图书馆社会化服务是时代发展之必然,也是高校图书馆自身发展之所需。然而,高校图书馆在社会化服务过程中还存在观念与体制滞后、知识产权及读者权益受损、人力资源匮乏、信息资源不足、经费投入与馆舍面积不足等诸多障碍,尚需要逐步加以解决。     

高校图书馆社会化服务趋向探视

高校图书馆的各类资源优势,已为其社会化服务奠定了基础;同时究其社会化服务原由,进而对社会化服务趋向从服务转型、服务延伸、互动机制、服务对象、服务内容、服务效能六种形式展开探视,意在提高高校图书馆社会化服务整体水平。     

高校图书馆社会化服务的思考

高校图书馆馆藏资源非常丰富,但利用率不容乐观,如何在保证学校正常教学和科研服务的前提下,选择性地为社会读者服务,是每位图书馆人应该思考的问题。我国高校图书馆社会化服务的方式,包括文献借阅服务;共享电子资源;参考咨询和科技查新服务;协作共建;信息素养培训;特色信息服务等六个方面。     

高校图书馆社会化服务浅析

通过对高校图书馆社会化服务的内涵、现状及背景的分析,得出高校图书馆应该根据各自的实际情况选择适合本馆的社会化服务模式,从而实现一定程度的资源共享。     

高校图书馆社会化服务相关问题探讨

剖析了当前高校图书馆社会化服务的几个基本模式,分析了当前提供社会化服务所面临的障碍。提出高校图书馆应打破传统观念和管理体制,走出校园为地方经济建设和社会发展服务。     

高校图书馆社会化服务模式探析

传统的图书馆管理模式已经不能满足当代读者的需求,社会化的高校图书馆已经成为当前图书馆服务理念的方向,随着社会的飞速发展和技术的不断进步及读者需求的个性化,图书馆的服务模式也在不断的变革。传统的图书馆在服务理念、管理、服务单一、校园安全等方面都存在限制,针对这些问题,提出了相应的改进措施,并在此基础上提出了高校图书馆的社会化服务模式的重要意义,不仅有利于图书馆的发展,同时也对提高全民素质贡献了自己的力量。     

高校图书馆服务社会化的思考

本文从政策层面,图书馆学界层面,图书馆层面,社会层面,分析了高校图书馆社会化服务的必要性。并认为高校图书馆具有丰富的馆藏资源、专业的图情人员、先进的技术设备、良好的阅读环境这四大优势,构建高校图书馆社会化服务的可行性。     

图书馆知识服务与科研创新

图书馆以信息资源为主要要素,为用户提供知识服务.从互动程度来看,图书馆服务可以分为静态服务与动态服务.注重动态服务,主动参与到用户的教学、科研活动中去,是图书馆服务的新方向.从未来图书馆服务的特点出发,改进和创新图书馆服务,助力高校教学、科研活动,是图书馆的任务.     

独立学院图书馆读者服务对策研究

独立学院图书馆依托母校优势资源,起点高,发展快,但办馆时间不长,不可避免地存在一定的不足。文章从分析独立学院图书馆读者服务工作现状入手,提出了建立科学合理的馆藏发展政策;树立“读者为本的服务理念”;大胆创新,拓展服务功能;重视人才队伍建设,提升员工专业素质等应对之策。     

图书馆读者满意度调查分析——以新疆财经大学图书馆为例

调查研究图书馆读者满意程度有利于提升图书馆的服务水平,满足读者更高的信息需求.本文借助结构方程模型,设立馆藏资源、图书馆服务、硬件设备、图书馆环境、图书馆馆员服务这5个影响因素,通过实证研究得出图书馆环境和馆藏资源对图书馆读者的影响最大,其效应值分别达到0.87、0.74;硬件设备影响最小,其效应值仅为0.28.通过不同影响因素的因子负荷系数来确定权重大小,计算出该校图书馆读者满意度的具体数值为4.1531,表明该校读者对图书馆的整体评价是比较满意的.     

浅析高校图书馆管理模式引入物流管理

随着信息技术的发展、市场竞争的加剧,图书馆管理模式、服务范围等亟待升级。本文就高校图书馆管理模式引入物流管理进行探讨,试图提出自己建设性的观点,即高校图书馆如何改变传统的管理模式,怎样适应广大的读者日益增长的文化需要,怎样培养市场竞争的意识。用科学的物流管理指导图书馆改革管理模式。     

基于SWOT的图书馆移动阅读服务探析

随着移动通信技术的迅猛发展,移动阅读成为阅读的一种新方式,其融合了传统纸质媒介的书写和互联网的交互等内容,图书馆的移动阅读服务也日渐成为研究的热点话题。文章运用SWOT分析法分析了图书馆发展移动阅读服务的优点、缺点、机遇与威胁．并提出了图书馆开展移动阅读服务的相关策略。     

Customer satisfaction and the strategic role of university libraries

The paper stresses the importance of listening to customers at university libraries and the need to move from a library‐based view to a customer‐based view. Largely on account of their public nature, academic libraries in Finland – where the study was conducted – have until recently, based their operations and development mainly on conventional procedures and library‐based perspectives. However, in order to better serve their own clientele, as well as their parent organizations, they need to listen to the voices of their customers, the library users. One way of ‘listening’ is through a customer survey, in this case LibQUAL – a survey instrument developed in the US for libraries. It collects data on the quality of the services, thus enabling libraries to identify areas in which service levels should be improved.     

如何推进新形势下党校图书馆的特色服务

在海量信息时代,任何一个图书馆都不可能收集齐所有的信息资源,这就迫使图书馆在进行馆藏建设时,要突出重点、形成特色.图书馆只有适当突出本馆特色,建设个性化馆藏文献资源,通过提供个别、差异化服务,才能在新的信息化环境中彰显自身独特价值.通过特色馆藏、特色服务、特色人才队伍建设,形成有特色的图书馆,为党校人才培养工作提供特色服务.     

Website quality and users' intention to use digital libraries: Examining users’ attitudes,online co-creation experiences,and eWOM

This research aims to examine how the website quality affects the intention of digital library users to use the website by considering factors of user's attitudes, online co-creation experiences, and electronic word-of-mouth. The statistical population of the research is composed of the users of Astan Qods Razavi digital library, which is one of the oldest digital libraries in Iran. Data was collected from 402 participants who use the library and analyzed in SPSS and PLS softwares. Construct validity was assessed and confirmed using convergent validity and divergent validity. Data reliability was assessed and confirmed using Cronbach's alpha and composite reliability. The research confirms that website quality affects the attitudes of users towards the website and their intention to participate in online co-creation and eWOM. The effects of user's attitudes to the online co-creation experience, eWOM, and intention to use the library, as well as the effects of the online co-creation experience and eWOM on the intention to use the digital library were also confirmed. Considering the results of the research, it is recommended to digital libraries to provide an efficient user-friendly website designed to increase user participation and establish close contact with them and in this way increase their intention to use digital library services.     

Mediating effects on the relationship between perceived service quality and public library app loyalty during the COVID-19 era

The demand for using library apps to search for information has been increasing after the COVID-19 outbreak. To look into how the pandemic affects the users’ perception of the loyalty of using library apps, we designed this research by amalgamating the updated IS success model and S–O-R model to evaluate the service quality of a public library app under the Hong Kong Government mobile applications initiative. A third-order model is established to demonstrate the multi-faceted aspects of service quality and mediating effects of perceived brand image, satisfaction, and e-word of mouth. Using structural equation modeling, data collected from Hong Kong, a metropolis where mobile services empower its citizens, showed the interrelationships among service quality and possible outcomes (i.e., perceived brand image, user satisfaction, e-word of mouth, and user loyalty). Findings also indicate that the influence of perceived service quality on user loyalty could only be achieved through perceived brand image and user satisfaction. This is a timely study during the COVID-19 pandemic, as the lockdown and social distancing arrangements created challenges for citizens to search for information in public libraries in person. Our findings and suggestions reiterate the importance of considering the usability concepts when analyzing the service quality of each unique app. They also provide insights for practitioners in developing the next generation of apps for smart public information services and call for further investigation into the proposed hierarchical model and other potential factors related to service quality.     

When a clean scent soothes the soul: Developing a positive attitude toward sharing service space with strangers

In the context of sharing services, this research examines how ambient scent can improve the perception of the presence of other sharers. Four experiments conducted in real conditions (open-plan workspaces, car-sharing services, rail-stations, and library) show that the diffusion of a clean scent promotes positive attitudes toward sharing space with others. Three alternative explanations are assessed: 1) perceived cleanliness of the space; 2) other users' behaviors; and 3) user's mood. The results indicate that throughout the four experiments, the effect of scents is mediated only by the positive mood induced by the scent.