AN INVESTIGATION INTO THE EFFECT OF FULL‐SCALE SUPPLY CHAIN MANAGEMENT SOFTWARE ADOPTIONS ON INVENTORY BALANCES AND TURNS

Supply chain management (SCM) software vendors, analysts, and others claim that firms implementing SCM software stand to benefit by being able to reduce inventory holdings and increase inventory turns. We theorize that full‐scale implementations lead to system‐wide inventory optimization, which in turn leads to cost improvement associated with inventory balances and turns. To examine the question, we develop an analytical model of inventory optimization, then analyze the effects of the model with a numerical experiment, and finally confirm the results with an empirical examination. We find that firm‐wide implementation is significant in explaining improvement in inventory metrics, relative to pre‐implementation metrics for our sample. Our empirical tests indicate that implementing SCM software across only a portion of the firm does not impact inventory metrics, but that the scale of implementation does. More precisely, we find that firms implementing SCM software across the entire company significantly improve both inventory turns and inventory as a percent of revenue relative to partially‐implementing firms and non‐implementers.     

Exploring the role of knowledge management practices on exports: A dynamic capabilities view

Drawing on dynamic capabilities view, this work provides empirical evidence on the role of knowledge management practices on export intensity in SMEs in a mature and global, non-high-tech industry. A quantitative study with structural equation modeling was carried out on a sample of 157 Spanish and Italian manufacturing companies in the ceramic tile industry. Our results suggest the existence of a mediating effect of dynamic capabilities on exports, hence the implementation of knowledge management practices is a necessary but not sufficient condition to improve exporting, requiring the existence of dynamic capabilities to reconfigure these capabilities. Findings highlight the relevance of knowledge practices to foster exports, providing new insights for managers dealing with dynamic capabilities in SMEs.     

Age and wealth: a cross/within-cohort analysis

The Life Cycle Income Hypothesis (LIH) suggests specific wealth accumulation/decumulation behaviour. The purpose of this study was to determine whether empirical support for the LIH existed among a group of respondents as they entered the retirement stage of life. Results indicate that the appropriateness of the LIH as an explanatory theory of wealth accumulation/decumulation is contingent on how wealth is defined.     

Supply chain disruption management: Global convergence vs national specificity

As the supply chain expands overseas, there is a growing need for managing supply chain disruptions from a cross-national perspective. This paper investigates whether or not supply chain disruption management (SCDM) can be universally applied. The universality of the SCDM framework is analyzed through the convergent versus divergent (national specificity) debate. On an empirical level, based on a unique sample of 1403 firms representing 69 countries all over the world and using the GLOBE framework, we compare the level of importance of the eight constructs of our framework and the patterns of relationship between the constructs, across eight country clusters. MANOVA analysis and multiple regression analysis were applied to obtain relevant empirical insights. Surprisingly, our findings suggest that while risk sources are different in the various countries, the implementation of SCDM practices is universal. These results support the existing tension between the convergence theory and the national specificity argument.     

关于中外合作双语教学的思考——以南昌大学中外合作旅游管理专业为例

中外合作办学是高等教育国际化的重要体现,双语教学是培养国际化人才的实施路径。以南昌大学科技学院中外合作旅游管理专业双语教学为例,探讨在合作教学项目中双语教学在课程设置、教材选择、师资队伍建设、学生学习状态、考评机制等方面存在的问题,并总结经验,提出优化课程设置,合理选择教材,考核方式多样化,加强双语教学质量监控等对策,以期促进中外合作办学双语教学的改革与发展。     

Competitive Tendering and Contracting in the Public Sector: A Survey

This paper is a survey of the role and impact of competitive tendering and contracting (CTC) policies in the public sector. The paper examines the theoretical rationale for introducing competition in the provision of public services and the methodology by which contracting decisions are reached. It investigates the extent of implementation and nature of outcomes in several countries. A broad sweep of the empirical findings suggests that CTC generates substantial cost savings. Lack of adequate data makes an assessment of the effect on quality more troublesome, and further research is needed     

Management Accounting Systems and Organisational Structure

In this paper we present an empirical analysis to test whether organisation configurations and management accounting systems change simultaneously. Using the original application of the fuzzy logic methodology, we analyse the level of development and implementation of the management accounting system and the organisational configuration on a sample of 501 Italian firms. Even though we employ a cross-sectional approach, the results may be interpreted according to the life cycle model. Our findings show that the evolution of the organisational configurations is not always coherent with the relevance assumed by management accounting systems. In particular, we find a large group of companies with a simple organisational configuration and a well-developed management accounting system. We interpret the presence of this cluster dynamically as an intermediate stage of growth towards more complex forms of organisation.     

浅谈学生干部的情绪管理

在学生管理干部工作中,要特别重视与学生之间情感的培养,通过实施情感教育,发展与学生之间的积极的情感,消除消极的情感,从而很好地做好学生管理干部工作.要做到了解、关心、尊重学生;要讲求教育艺术,做到以爱动其心,爱在细微处,以严导其行,严在当严处;要为人师表,树立情感威性,以高尚的人格陶冶学生,以强烈的事业心感染学生,以优良的心理品质影响学生;要以出色的业务能力和渊博的知识征服学生,以良好的仪表形象影响学生.不断探索工作新方法,树立新观念,开启新思维,讲求新艺术,开创学生管理干部工作新局面,把班级培养成积极向上的集体,把学生培养成优秀的专业技术人才.     

The impact of technological and organizational implementation of CRM on customer acquisition, maintenance, and retention

In recent years, customer relationship management (CRM) has been a topic of the utmost importance for scholars and managers. Despite the evidence provided by numerous empirical studies, many companies that have implemented CRM systems report unsatisfactory levels of improvement. This study analyzes what influence companies can expect CRM implementation to have on performance and how they can leverage its impact. The authors propose a conceptual model that investigates the link between technological and organizational implementations, as well as the implementations' interactions with management and employee support and CRM process-related performance. By measuring CRM performance in terms of the initiation, maintenance, and retention of customer relationships, the study provides a detailed picture of what CRM implementations are capable of achieving. The results of the empirical study, conducted across four industries and ten European countries, indicate that CRM implementation does not impact performance equally for different aspects of the CRM process, and that it has an impact only if adequately supported by the appropriate company stakeholders.     

Corporate heritage identity management and the multi-modal implementation of a corporate heritage identity

This article advances the theoretical and instrumental understanding of corporate heritage identities. This exploratory, empirical study focuses on both the nature and the relevance of corporate heritage identity as employed by managers for corporate identity management purposes. The research is undertaken within Britain's oldest brewery – one of the oldest corporate entities in Great Britain with a provenance spanning many centuries – and utilizes a qualitative and theory building case study. The research reveals two classes of management responsibilities vis-à-vis corporate heritage identity management, namely corporate heritage management activities and corporate heritage implementation strategies, which follow a particular corporate heritage identity implementation pattern identified. A normative framework synthesizes and marshals the findings. The empirical study provides insight into corporate heritage identity management and is potentially useful to both scholars and practitioners. This study advances the nascent area of corporate heritage identity management by providing empirical and theoretical insight into the salience and strategic relevance of corporate heritage identity as a resource for corporate marketing. The article provides a normative framework of actionable categories of activities related to the management and implementation of substantive corporate heritage identity dimensions.     

Organizing Corporate Social Responsibility in Small and Large Firms: Size Matters

Based on the findings of a qualitative empirical study of corporate social responsibility (CSR) in Swiss MNCs and SMEs, we suggest that smaller firms are not necessarily less advanced in organizing CSR than large firms. Results according to theoretically derived assessment frameworks illustrate the actual implementation status of CSR in organizational practices. We propose that small firms possess several organizational characteristics that are favorable for promoting the internal implementation of CSR-related practices in core business functions, but constrain external communication and reporting about CSR. In contrast, large firms possess several characteristics that are favorable for promoting external communication and reporting about CSR, but at the same time constrain internal implementation. We sketch a theoretical explanation of these differences in organizing CSR in MNCs and SMEs based on the relationship between firm size and relative organizational costs.     

Critical success factors in project management: implication from Vietnam

This study will assess successful project performance based on key project factors. The indicators of project success are cost, time, technical performance and customer satisfaction as used in previous studies. The sample consisted of 239 project members and managers currently involved in infrastructure projects in Vietnam. Regression analysis was used to test five hypotheses developed from theories on project success. Three groups of factors including manager competencies, member competencies and external stability have significant positive relationships to the success criteria. The completion and implementation stages in the project life cycle are also positively related to success. The implementation stage of a project moderates both the effects of external stability and organization support on success. The implication for project managers is that implementation is the key stage in determining the success of projects.     

Modelling driver propensity for traffic accidents: a comparison of multiple regression analysis and fuzzy approach

Abstract

This research proposes an assessment and decision support model to use when a driver should be examined about their propensity for traffic accidents, based on an estimation of the driver’s psychological traits. The proposed model was tested on a sample of 305 drivers. Each participant completed four psychological tests: the Barratt Impulsiveness Scale (BIS-11), the Aggressive Driving Behaviour Questionnaire (ADBQ), the Manchester Driver Attitude Questionnaire (DAQ) and the Questionnaire for Self-assessment of Driving Ability. In addition, participants completed an extensive demographic and driving survey. Various fuzzy inference systems were tested and each was defined using the well-known Wang-Mendel method for rule-base definition based on empirical data. For this purpose, a programming code was designed and utilized. Based on the obtained results, it was determined which combination of the considered psychological tests provides the best prediction of a driver’s propensity for traffic accidents. The best of the considered fuzzy inference systems might be used as a decision support tool in various situations, such as in recruitment procedures for professional drivers. The validity of the proposed fuzzy approach was confirmed as its implementation provided better results than from statistics, in this case multiple regression analysis.     

The Influence of Entrepreneurial Risk Assessment on Venture Launch or Growth Decisions

Entrepreneurs are thought to engage in riskier behavior than nonentrepreneurs, yet little empirical evidence supports that intuitively appealing notion. We argue instead that differences in information, not risk aversion, may explain the decision to launch or grow a venture. We separately test risk taking propensity and risk assessment. We hypothesize that entrepreneurs will not differ from nonentrepreneurs on risk taking propensity. Additionally, we propose and test a model of risk assessment. The sample size for this exploratory study is n=53 with 30 respondents declaring themselves as entrepreneurs and 23 declaring themselves as nonentrepreneurs. The study’s design is a simulation. Each respondent is provided with data on a potential acquisition that would result in either the launch of a new venture or significant growth for an existing firm. Consistent with the hypotheses, the results show no difference between entrepreneurs and nonentrepreneurs on the risk taking measure. We also find that we can predict entrepreneurial behavior based on risk assessment. We close with a discussion of limitations and directions for future research.     

Dimensions and Implementation Drivers of Customer Equity Management (CEM)—Conceptual Framework,Qualitative Evidence and Preliminary Results of a Quantitative Study

SUMMARY

Customer equity has become a major marketing goal in many industries. In the existing literature on customer equity, there is a strong emphasis on measuring customer equity (or customer lifetime value), while there is a lack of research on how to manage customer equity and how to implement a systematic Customer Equity Management (CEM). In this paper, based on theoretical considerations as well as on qualitative and quantitative research applying confirmatory factor analysis, we identify three dimensions of Customer Equity Management structuring a firm's CEM activities: analytical CEM, strategic CEM and operational CEM. Further, three types of CEM implementation drivers are identified which represent determinants of the three CEM dimensions. We develop measures for both the three CEM dimensions and the three implementation drivers. These measures help companies evaluating their status regarding CEM and represent the basis for empirical studies regarding the determination and effects of CEM.     

How fiscal rules can reduce sovereign debt default risk

The economic literature has been forceful on the role of fiscal institutions in attenuating economic fluctuations. In particular, the implementation of fiscal rules has gained importance in the toolkit of macroeconomic stabilization policies. This paper studies the effect of fiscal rule implementation on sovereign default risk and on the probability of capital flow reversals for a large sample of countries including both developed and emerging market economies. Results indicate that fiscal rules are beneficial for macroeconomic stability, as they significantly reduce both sovereign risk and the probability of a sudden stop in countries that implement them. These results, which are robust to various empirical specifications, have important policy implications specially for countries that have relaxed their fiscal rules in response to the Covid-19 pandemic.     

Convenience samples of college students and research reproducibility

Tests of theory in marketing and consumer behavior research are frequently based on convenience samples of undergraduate college students. In a study of business-related ethicality, analysis of data from four dozen convenience samples of undergraduate business students revealed significant differences in means, variances, intercorrelations, and path parameters across the samples. Depending on the particular convenience sample used, relationships between variables and constructs were positive or negative and statistically significant or insignificant. The present research empirically documents, for the first time, the uncertainty created by using convenience samples of college students as research subjects. Only through empirical replications can researchers pragmatically assess the reliability, validity, and generalizability of research findings.     

独立学院班级导师制运行研究——以三亚学院为例

班级导师制主要由专业教师担任导师对学生进行思想引导、心理疏导以及学习辅导等方面的工作,突出对学生的个性化培养输出和综合素质的提高,是对现行的高校＂辅导员＂制度的有益补充,是新时期高等教育学生教育管理上的改革和探索。本文针对独立学院的学生特点,以三亚学院为例,调查了班导制在实施过程中遇到的问题,探索了班导制健康发展的机制建设。     

Effects of Education and Intervention on Business Students’ Ethical Cognition: A Cross Sectional and Longitudinal Study

In this study, we present evidence on the changes inethical cognition of business students over afour-year period. We use the Principled Score(P-score) of the Defining Issues Test to measure thischange. Specifically, we first compare the P-scores ofstudents at the entry to, halfway through, and shortlyafter graduation from a business school to analyze theeffect size of education on ethical cognition.Secondly, for a sample of students in an electivebusiness ethics course, we compare P-scores at thebeginning, and at the end of the semester to analyzethe effect size of specific intervention course onethical cognition.Prior studies in liberal arts fields have reportedhigh effect sizes from four-year college education onethical cognition, while a few studies have reportedonly moderate gains for business students. Consistentwith the liberal arts studies, our results indicatestatistically significant gains, and high effect sizesfor business students as well. Similarly, priorstudies have reported moderate gains in the P-scorefrom intervention courses in various fields. Ourresults indicate only low to moderate effect sizes forbusiness students. Importantly, while the gain waslow, and statistically insignificant for femalestudents, it was moderate, and highly significant formale students. Implications for education and researchare discussed.