物流企业员工关系管理策略对组织承诺的影响研究

运用员工关系管理和组织行为学的理论,在大量问卷调查的基础上,通过对我国物流企业员工关系管理策略与员工组织承诺之间关系的实证研究,揭示了不同员工个人特征对企业员工关系管理策略的认知和组织承诺的影响,更重要的是揭示了物流企业不同的员工关系管理策略对组织承诺有着显著影响.研究结果对企业员工关系管理策略的调整与改善有一定的借鉴意义.     

中小企业知识型员工组织承诺与工作投入关系研究

文章选取了不同地区中小型企业知识型员工为调查对象,对企业员工的组织承诺与工作投入的关系进行研究。研究结果表明:组织承诺及其各因子与工作投入各因子之间均呈现显著正相关。情感承诺和规范承诺对工作投入总体及奉献因子有正向影响;情感承诺和持续承诺对专注因子有正向影响;活力因子只有情感承诺对其产生正向作用。     

变革型领导与员工组织承诺:工作嵌入的中介作用

本文通过对中国境内企业544位员工的问卷调查,研究变革型领导与员工组织承诺关系间员工的工作嵌入所起到的中介作用。结果表明,变革型领导对员工工作嵌入的"匹配""联系""牺牲"维度有显著正向影响;员工工作嵌入的"匹配""联系""牺牲"在变革型领导与员工组织承诺的正相关关系中中介作用明显。研究结果对于如何提高我国企业员工组织承诺具有重要的实践启示。     

内部营销对酒店员工工作满意的影响研究——以组织承诺为中介变量

内部营销将员工视作企业的内部顾客,以员工工作满意为核心,通过营造各种体验来刺激企业员工反馈以形成一定程度的组织承诺。文章以员工组织承诺为中介变量,探讨酒店内部营销对员工组织承诺和员工工作满意影响,研究结果显示:酒店内部营销对员工组织承诺、员工组织承诺对员工工作满意、内部营销对员工工作满意均有正向影响,但酒店内部营销对组织承诺的五个构面影响不一致,组织承诺的五个构面对员工工作满意的影响也不一致。组织承诺在内部营销与员工工作满意中起部分中介作用。     

员工视角的企业社会责任与员工情感承诺的关系研究

随着企业社会责任逐渐受到社会各界的关注,学术界对企业社会责任的研究越来越多。到20世纪90年代实现了企业社会责任与利益相关者理论的全面结合,但研究视角主要集中在消费者方面,有关企业社会责任对员工行为影响的研究还非常有限。情感承诺作为企业较为关注的员工行为之一,近年来开始出现了企业社会责任与员工组织承诺之间的影响研究,本文对员工视角的企业社会责任与情感承诺之间的关系进行探讨,从而为企业实践提供建议。     

团队赋能对员工满意度和组织承诺的影响研究

近年来,很多企业通过开展团队赋能活动,提高了员工的满意度,增强了员工的组织承诺感,提升了企业的市场竞争力。为此,本文围绕团队赋能对员工满意度和组织承诺的影响这一课题,阐述了团队赋能的概念和意义,分析了员工满意度与组织承诺的影响因素,探讨了团队赋能对员工满意度和组织承诺的影响和作用,旨在提高企业员工的工作效率与质量,为企业的高质量发展提供坚实的人力资源保障。     

组织文化、上下级沟通及组织承诺的相互关系探究

组织文化、上下级沟通、组织承诺都是近年来组织领域研究的热点问题,已有的研究表明,领导与成员关系、组织文化对组织承诺都有影响,但探讨三者关系的研究较为罕见。本研究通过对企业员工的访谈和问卷调查,揭示了上下级沟通、组织文化、组织承诺的相互关系。研究发现：参与性的组织文化对上下级沟通、组织承诺均有显著影响;组织文化对组织承诺的影响也可以通过上下级沟通来实现;上下级沟通是组织文化和组织承诺的中介变量。     

基于物流企业的创业型领导对员工建设性越轨行为的影响研究

根据社会交换理论和社会认知理论,以员工创新自我效能感为中介变量,心理韧性为调节变量,探索物流企业创业型领导对员工建设性越轨行为的影响。通过实证得出以下结论:创业型领导正向影响员工建设性越轨行为与员工创新自我效能感,员工创新自我效能感在创业型领导与员工建设性越轨行为之间起中介作用,心理韧性正向调节创业型领导与员工建设性越轨行为之间的关系。研究揭示了创业型领导对员工建设性越轨行为的影响机制,并为后续物流企业创业型领导如何科学对待员工建设性越轨行为提供理论支持。     

农业企业员工满意度与组织承诺关系实证研究

决定一个企业人力资源管理效率的原因是多方面的,对人力资源的研究也包含了多种角度。近年来,中国企业特别是民营企业员工流动率居高不下,带来了企业管理的极端不稳定,一致性差,延续性低,人力资源管理措施得不到落实。大多学者认为员工离职意愿与组织承诺密切相关,认为组织承诺水平可以作为员工离职率的一个预测指标。本文以温州中小农业企业为例,采用实证研究方法,通过访谈、问卷调查和文献阅读,深入分析工作特征、组织承诺、员工满意度等变量因素之间的关系和相互影响,以期对温州民营企业降低员工流动率,提高员工满意度有所启示,并提出对策建议。     

战略新兴产业生产类员工工作满意度、组织承诺对离职倾向影响的实证研究

论文以我国战略新兴产业企业生产类员工为研究对象,应用SPSS17.0软件对调查问卷进行实证分析,验证了战略新兴产业生产类员工的工作满意度、组织承诺对离职倾向具有显著的负向影响,而且工作满意度通过情感承诺维度与组织承诺形成正向相关关系,组织承诺在工作满意度与离职倾向间的中介效应明显。同时,论文构建了三变量间的路径系数关系图,并依据工作满意度各因素对离职倾向的影响差异性,提出了战略新兴产业生产类员工人力资源管理措施的改进建议,为打造数量稳定、技术过硬的战略新兴产业员工队伍奠定基础。     

Linking environmental management practices and organizational citizenship behaviour for the environment: a social exchange perspective

This paper reports a field study on the relationship between environmental management practices and organizational citizenship behaviour for the environment via exchange process (i.e. perceived superior support, perceived organizational support and employee commitment). Results from a survey conducted with 407 employees from several organizations suggest that employee is more likely to make extra environmental efforts if he/she perceives that the organization supports his/her supervisor by granting him/her the decision-making latitude and necessary resources to engage in pro-environmental behaviour.     

工作满意度、组织承诺与工作绩效之间的实证研究

在现代高强度的工作环境下,企业竞争越来越依靠于人才的配置。为了吸引和留住人才,越来越多的企业更加关注公司员工的感受和需求,在提高员工满意度的同时提高员工的工作绩效,保障企业的高效低成本运作。员工满意度、组织承诺、工作绩效是企业能否长时间留住人才的主要指标,对于企业人力资源管理有着重要意义。从理论上来说,通过实证研究可以具体量化三者之间的关系;从实践上来说,对三者之间影响关系的清楚认识可以为企业人力资源部门提供制度和政策上的指导,从而降低企业的人力成本、提高企业运作的效率。研究的主要内容为通过问卷收集的方法,以各类企业员工为研究对象,探究员工满意度、组织承诺和工作绩效之间的相关关系,建立员工满意度、组织承诺和工作绩效三者之间的量化研究模型。根据研究结果,给企业人力资源管理部门提出具有建设性的建议,以在减少成本的同时促进企业的高效运作,使企业更具凝聚力。     

Employee commitment in MNCs: Impacts of organizational culture,HRM and top management orientations

This article tests a model of organizational commitment in multinational corporations (MNCs). According to the model, organizational culture and human resource management (HRM) affect employee commitment directly as well as indirectly through top management team orientations. Szpecifically, we examined the effect of top management team global orientation and geocentric orientation, which are seen as contributing uniquely to employee commitment in MNCs. The model was tested on a sample of 1664 core employees working in 39 affiliates of 10 MNCs. We found strong overall support for the model. In particular, organizational culture characterized by high adaptability and a HRM system characterized by high performance work practices were found to have a significant and direct effect on employee commitment. In addition, we found that the effect of these traditional elements of the human organization is partially mediated through top management orientations, specific to international firms. The validity and generalizability of these results are reinforced by the control of a set of demographic variables as well as nationality of parent company.     

Tracing the effects of employee involvement and participation on trust in managers: an analysis of covariance structures

Using data from the 2004 Workplace Employment Relations Survey of Employees, this article employs structural equation modelling in order to trace the effects of employee involvement and participation on the extent to which British workers trust reciprocally in management. The results point to a series of organizational benefits of participation, including increased job influence, a greater sense of job satisfaction and improved levels of commitment and trust in managers. However, increased job influence was paradoxically linked to lower levels of organizational commitment and trust. The findings generally confirm that employee voice is ‘good’ in principle for building trust, but that the effects of employee voice may work against trust development.     

The psychological antecedents of employee referrals

This study investigates how different psychological antecedents lead to different components of organizational commitment and employee referrals or employment recommendations in a people-based financial services context. Specifically, we consider the impact of position involvement, volitional choice, and informational complexity on affective, calculative, and normative commitment, which ultimately influences employee referrals in the context of a Flemish bank. Our conceptual model is supported through SEM, and the empirical results show differential impacts of the three psychological antecedents on the various components of organizational commitment and employee referrals. Position involvement and affective commitment represent the key determinants of employee referrals. We also address the theoretical and managerial implications of our research.     

Top management leadership,employee empowerment,job satisfaction,and customer satisfaction in TQM organizations: an empirical study

Top management leadership and employee empowerment are considered two of the most important principles of total quality management (TQM) because of their assumed relationship with customer satisfaction. As a result, many top management leadership and employee empowerment strategies and practices have been suggested in the management literature. However, few studies have been done to test this assumed relationship and determine which of these strategies and practices may be most effective in bringing about the intended results. This study surveyed organizations that have adopted TQM to determine the relationship between top management leadership, employees' empowerment, job satisfaction, and customers' satisfaction. The results reveal positive correlation between top management leadership, employee empowerment, job satisfaction, and customer satisfaction. Employee empowerment and improved levels of job satisfaction are facilitated by top management leadership and commitment to the TQM goal of customer satisfaction by creating an organizational climate that emphasizes total quality and customer satisfaction. Effective strategies for achieving employee empowerment and job satisfaction, together with top management leadership roles in a TQM environment, are identified and discussed.     

Enhancing firm performance through internal market orientation and employee organizational commitment

Considering the importance of retaining key staff and managing the negative impact of high labor turnover on firm performance, this study investigates the notion of internal market orientation (IMO) as an employee management tool for helping companies retain employees and leverage performance via their organizational commitment. Drawing on data from three different managerial respondents in 275 companies based in China, the findings demonstrate the precedential effect of IMO on corporate performance through employees’ organizational commitment and retention. Interdepartmental relationship and interdepartmental communication, together with ownership types are identified as potential moderating variables, which may vary IMO’s effectiveness in the framework. This study provides scholars and practitioners with empirical evidence of IMO’s contribution to different industries and markets. Building on a western perspective, this study extends the literature in an emerging market context and specifically has implications for managing Chinese employees.     

The influences of new employee development practices upon role stressors and work-related attitudes of temporary employees

Understanding what influences temporary employee attitudes toward their work is becoming an increasingly significant managerial concern in organizations employing temporary workers. In this empirical study, we examine the relationship between new employee development (NED) practices, role stressors and employee work-related attitudes. It was hypothesized that NED practices will be negatively related to the role stressor variables and that the role stressor variables will be related to employee work-related attitudes. It was further hypothesized that role stressors will mediate the relationship between NED practices and temporary employee work-related attitudes. Since temporary employees receive new employment practices at both the client organization and the temporary agency, the relationships were hypothesized to exist for both the client organization and temporary agency. Data were collected from temporary employees (N = 1,261) across the United States. Results indicate that NED practices at the temporary agency and client organization were both negatively related to role ambiguity and role conflict. Role stressors were positively related to intention to quit and negatively related to job satisfaction and organizational commitment in relation to both client organization and temporary agency. Role ambiguity and role conflict partially mediated the relationship between NED practices and temporary employee work-related attitudes for both the client organization and temporary agency. Theoretical and practical implications for managing temporary employees are discussed.     

Mapping the relationships between high-performance work systems,employee resilience and engagement: a study of the banking industry in China

Abstract

There is now growing interest in employee resilience in the organizational context and its contribution to organizational performance. However, little is known the extent to which high-performance work systems (HPWS) contributes towards enhancing employee’s resilience as well as their levels of engagement. This study examines the relationships among HPWS, employee resilience and engagement, using a sample of 2040 employees in the Chinese banking industry. Drawing on the job demands-resources model and strategic/high-performance human resource management theory, we develop three hypotheses to test the relationship between HPWS and employee resilience, resilience and employee engagement, and the mediating effect of resilience on the relationship between HPWS and engagement. All hypotheses are supported and suggest that HPWS can be used as a job resource to positively affect resilience and subsequently employee engagement. The key message of the paper is that employee resilience can be viewed as a set of skills and attributes that can be developed through the effective use of HPWS to benefit both individuals and the organization.