A facilitated access model and ottoman empire tourism

This paper proposes a “facilitated access” model to describe how local people make and have made use of tourism. Although Western travel accounts of the Arab Middle East have been studied by various disciplines, the Ottoman Empire has not been treated from a tourism studies approach. Travel narratives from 1835 to 1870 are used to reconstruct how, and tentatively why, Ottoman subjects adapted existing tourism services and expertise to the new Western tourists of the era. It is argued that Western tourism in the empire flourished in the foundational period before Cook Company tours began in 1869 because some Ottoman subjects could thus increase their own autonomy.     

Integrated rural tourism:: Concepts and Practice

A model of integrated rural tourism, which took account of the various resources (cultural, social, environmental, economic), their use, and the role of pertinent stakeholders, was developed to explore effective methods of promoting tourism as part of a rural development strategy. “Strategic fit” was used to assess the effectiveness of the model in adding value locally in the context of an established tourism area in western Ireland. The model reveals considerable robustness in identifying features that promote the adding of value in a holistic way and in identifying the pertinent stakeholders and issues that require attention to meet objectives more effectively.     

Tourists and troglodytes: Negotiating for Sustainability

This paper contributes to the continuing discussion concerning the paradox that tourism destroys the object of its desire. An analysis is made of tourism relations and hospitality in a Turkish village, and it is argued that in their close interactions with tourists traveling independently of organized tour groups, local people are in a position to negotiate both their own “traditional” identity in the presence of tourists and the latter's quests and experiences in themselves. A dynamic notion of sustainability in cultural tourism is developed, by challenging the assumptions that tourist localities must remain authentically “traditional” to meet with the expectations of tourists.     

Decomposing seasonal concentration

The main purpose of this article is to analyze seasonal concentration in tourism demand series in three Spanish Mediterranean destinations by means of the Gini index, decomposing it into inequality between and within seasons. This method is applied to the monthly series of hotel nights, covering the period 1980–2001. The results suggest that the “between” seasons component is the most significant one. In the most mature destination this component is stabilized around 90% of the annual Gini index. In contrast, in the destination with the smallest Gini index, which offers a more diversified tourism product, the between component only rises to the 70% and is still decreasing.     

Negotiating landscape in rural tourism

Landscape is a vitally important asset for Norwegian rural tourism. Different views and perceptions of landscape are negotiated among key actors such as operators, tourists, and farmers. This article investigates these negotiations in relation to three dimension of landscape: values and requirements; how it is experienced; and future development prospects. The study shows that while actors hold different positions and attitudes, all of them unite in their concerns about landscape change, and in their desire to preserve food traditions and local produce. Further, this paper argues that there is a general re-orientation in landscape perception from “spectacularization” towards “multi-sensing”.     

TOURISM AND CULTURAL PROXIMITY: Examples from New Zealand

While tourism products based on Maori culture are popular among some overseas tourists to New Zealand, there has been little research as to their appeal to the domestic market. This paper discusses notions of indigenous tourism and the role of cultural and spatial difference in European conceptualizations of the exotic other. It argues that although there is a common cultural antecedence between non-Maori and European culture, the lack of spatial distance between Maori and tourists means that European New Zealanders are not drawn to Maori culture as an attraction in the manner that those from Europe and North America are. The paper discusses “kiwi culture” and familiarity as determinants of tourist demand.     

Tourism dance performances authenticity and creativity

Despite shifts in scale and context, dance performance in tourism settings, unlike some other artistic expressions, remains “authentic” and creative. Possible explanations for this include the manner in which “authentic” and “creative” are defined, the unique properties of dance as expressive behavior, and the particular politico-economic situation of different settings. The data used for this study are cross-cultural, assessing Native American, Oceanic, Caribbean, and African studies of dance performance, primarily those collected during fieldwork in Haiti and Cuba. The analysis is interpretive, based on cultural framing and examination of dance behavior and its affect.     

Tourists and refugees: Coinciding Sociocultural Impacts

The new millennium holds promise of being both the “Century of Tourism” and the “Century of the Refugee.” Never in history have there been so many refugees and tourists crossing international borders. This paper discusses the ironic similarities of both positive and negative impacts of tourism development and refugee relief on developing countries. Parallels in recommendations for both phenomena are also presented. Although not originally intended, the observations made in the paper are drawn from two different fieldwork projects: a study of refugee camp aid with Operation Lifeline Sudan in northern Kenya in 1994 and an investigation of tourism development in Malaysia in 1992.     

Market shares analysis: The Case of French Tourism Demand

This paper examines the magnitudes and determinants of changes in destinations’ shares of a major tourist origin market. The Almost Ideal Demand System model is used to quantify the responsiveness of French tourism demand in Italy, Spain, and the United Kingdom to changes in relative prices, exchange rates, tourists’ expenditure budget, and external events. The results indicate that effective price competitiveness is a key variable driving changes in market shares. Policymakers who wish to maintain their shares of the French market should pay particular attention to tourism pricing policies, as well as to improving the tourism offer.     

Toward a critical analysis of tourism representations

This paper advances a “critical analysis of tourism representations” through examination of photographic postcards of African Americans from the South during the period 1893 to 1917. Analysis of these photographic images reveals that specific iconographic strategies were employed by postcard photographers to culturally inscribe black bodies with “Otherness”. Analysis of the postcard senders' messages reveals that these texts were often interpreted by tourists as interchangeable images of the mythic Old South or as attempts at humor. These images positioned black subjects in a racist regime of representation that constructed subjectivities for those depicted and identities for their viewers.     

Rosanzerusu is Los Angeles an anthropological inquiry of Japanese tourists

The popularity of Los Angeles with Japanese tourists prompts the anthropologist to ask what they are seeking there. An ethnography of that tourism discloses a number of “must see” sights for first time tourists. Subsequent tourists may seek more esoteric sites, as disclosed by an examination of tourist guide texts. Tourists progress from “mass” to “elite” status. Against a theoretical perspective of life as “sacred journey”, and of pilgrimage, tourism is seen as a ritual of modernity, amenable to semiotic analysis in the manner of Barthes. Los Angeles' ecumenical tourism reflects the mythology of the movies. Japanese tourists select sites drawn from this mythology which also reflect Japanese preferences (e.g., the Hollywood Bowl). They also emphasize sites where they may purchase souvenir or “marker” goods (e.g., UCLA). They thus attach importance to some sites thought to be quite minor by Angelenos.     

Wives' involvement in tourism decision processes

This study segments tourism decision-making tasks into 17 categories. Wives were asked to assign a score to their level of involvement in each task. A marginal involvement in tasks related to the “financing aspects” of the trip was observed whereas involvement was high in tasks such as “shopping”, “selecting restaurants”, “collecting information”, and “preparing luggage”. Two hypotheses were tested: the socioeconomic characteristics of wives and trip characteristics have a positive effect on the level of involvement in the tourism decisions; and levels of task involvement are consistent for the 17 tasks (stability in tasks involvement). Marketing implications and recommendations for future research were also discussed.

Résumé

La participation des épouses aux décisions de voyages. Cette étude segmente les décisions et taches des voyages en dix-sept catégories. On a demandé aux épouses d'attribuer une valeur numérique selon leur niveau de participation dans chaquetâche. On a observé peu de participation aux “aspects financiers” tandis que la participation était élevée pour le “shopping”, le “choix des restaurants”, la “collecte d'information”, et la “préparation des bagages”. On a vérifié deux hypothèses: que les caractéristiques socio-économiques des épouses ainsi que certaines caractéristiques du voyage ont un effet positif sur la participation des épouses aux décisions du tourisme, et que les niveaux de participation pour les dix-sept tâches sont stables. On discute aussi des implications de marketing et des recommandations pour la recherche future.     

Supplementary Services as a Differentiation Strategy

Abstract

Although some studies have been done on supplementary services in the service industry, very little has been explicitly done in the travel and tourism industry. This paper focuses on adding value to core services in the travel and tourism industry, which Lovelock (1996) referred to as “supplementary services.” Supplementary services can be used as differentiation points in a highly competitive industry such as tourism. Some researchers have developed models in an effort to demonstrate how supplementary services can enhance the core services. Shostack (1977) and Lovelock (1996) have developed models specifically designed for the service industry. This research is based on Lovelock's (1996) “Flower of Service” model, focussing on the “Hospitality: Taking Care of the Customer” cluster. This paper contends that supplementary services add value to core services, which gives firms competitive advantage over their competition. In the dynamic and challenging environment of the travel and tourism industry, operators need to differentiate themselves in order to be successful and continue to offer superior performance. One of the strategies to differentiate from the competition is to enhance the core services with supplementary services. A major Midwestern City was selected to test Lovelock's model. Two conventions held in mid-February were chosen for this study. Attendees of the first convention were provided specially trained greeters at selected key locations. The second convention that was held the following week did not have any greeters. Attendees of both the conventions were asked to complete a one page pre-tested questionnaire. They were to rate the host-city on several criteria including overall satisfaction, meeting their expectations, and satisfaction with the hospitality and non-hospitality services. Obtained findings suggest that attendees who were exposed to greeters rated the host-city more favorably in overall impression, and quality of hospitality services, and non-hospitality services, while the convention attendees that were not exposed rated the host-city less favorably. Based on the results from this study, firms in the travel and tourism industry, especially the convention centers, may want to consider providing their customers with supplementary services such as greeters as a differentiation strategy.     

Testing theory of planned versus realized tourism behavior

This article probes how well one’s plans for doing, buying, and consuming discretionary tourism services relate to what is actually done. Using group level data, it includes an empirical study of hypotheses comparing planned and actual consumption behaviors. The main propositions tested are that realized consumption behaviors are greater in number than planned and that the level of matching between planned and realized actions varies as a function of contingency factors of composition of the tourist group, product experience, and motivations. Data from two large-scale surveys serve to examine the theory. The findings support the hypotheses partially and provide guidance for planning survey research and marketing management strategies.     

Tourism attraction systems: Exploring Cultural Behavior

Attractions are vital sub-elements in all whole tourism systems, and yet their study suffers from lack of theoretical depth and empirical foundation. This paper presents an empirical exploration of the attraction system model, based on a survey of over 6,000 tourists to cultural attractions. The results provide strong support both for the general structure of the model and for the idea that tourists are “pushed” towards attractions by their motivations. Visitation is shown to be strongly related to motivation, attraction markers, use of different media, and touristic characteristics. Potential areas of development for the model are suggested, including more consideration of the relationship between agency and structure.     

AIRPORT RUNWAY SLOTS: Limits to Growth

The United States–European Union market accounts for approximately 25% of all international tourist arrivals worldwide, and is arguably the busiest market in the world. This paper argues that landing slot policy and the manner in which airport capacity is allocated among airlines across the north Atlantic is likely to underpin the future geographic structure of the tourism industry. By analyzing the historical evolution of slot policy, this paper attempts to enhance the extant literature on how government authorities allocate scarce airport resources. The paper concludes by arguing that various slot reform proposals need to be adopted to make airports more “elastic” when managing origin-destination tourist flows.     

From drifter to gap year tourist: Mainstreaming Backpacker Travel

Long-haul, long-term independent travel—here backpacking—has become increasingly common over the last few decades. Once considered a marginal activity undertaken by society’s drop-outs, it has gradually entered the tourism mainstream. Based on interview and internet material and ethnographic field research, this article considers where this growth in interest has come from, and how transformations in the perception of backpacking have taken place. Focusing on the travel imagination, it examines socioeconomic and cultural “incitements to travel”. As backpacking has become more mainstream its “alternative” standing has diminished, but it continues to be a potentially status-enhancing activity.     

Tourism employment during economic transition

This study examines labor mobility into tourism employment during economic transition. Working from the proposition that the industry serves as a refuge, it discusses the inward mobility patterns from other economic sectors, assesses the impact of the change, and measures the motivations for taking up such occupations. The study found that workers came from an unusually wide range of industries, which supports the idea of upheaval in the labor market. While there is little indication it is causing widespread personal suffering, evidence for the “refuge” role of tourism was found. Employment in this industry emerges as being attractive and accessible for people with various stock of human capital.     

Tourism and agricultural development in thailand

The adoption of tourism by agricultural communities may increase or decrease environmental degradation by affecting the frequency of cultivation or perceived value of soil conservation. Research undertaken in a prominent “hill tribe” village in northern Thailand indicated that tourism was only adopted by those with available cash and labor, and did not present a viable alternative to agriculture. However, households which did adopt tourism increased frequency of cultivation by hiring agricultural labor and dividing land within families to maximize use of land. Tourism has, therefore, been unavailable to the poorest small landowners who most need a new source of income, but it has generally increased frequency of cultivation among those who have adopted it.     

Integrating tourism with rural development

Tourism can play a much more powerful role in stimulating rural development than it has in most regions. Achieving this objective will require more careful integration of visitor marketing and rural development strategies. High “quality” visitors and accommodations may not be the same in rural and urban areas. What may be good for the region as a whole may not be good for its rural periphery. In the case of Hawaii, the expansion of tourism was not planned as an integral part of the rural development process, even though most of the state's hotel rooms will eventually be located in non-metropolitan areas. Hawaii may not, therefore, serve as an ideal planning model for other island regions to follow.