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国际会展旅游是当今世界旅游业发展的一个重要方向,是都市旅游不可缺少的一部分,也是增加外汇收入、开发城市相关产业的一种模式. 相似文献
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María Rosario González-Rodríguez Rosario Carmen Martín-Samper Fevzi Okumus 《Journal of Sustainable Tourism》2019,27(3):398-419
Corporate social responsibility (CSR) practices are considered one of the key success factors influencing firm performance. However, how CSR practices should be integrated into an organization’s business practices has not been investigated empirically. The present research proposes an integrated model incorporating the interrelationships among CSR practices, organizational culture, and corporate reputation to improve firm performance in the hotel industry. The proposed model is developed using stakeholder theory and the perceptions of the general managers. According to the study’s results, organizational culture influences different dimensions of CSR. The results further indicate that hotels using CSR practices related to employees and customers strengthen their reputation. Through improved reputation, CSR practices positively influence firm performance. Furthermore, hotel managers perceive that CSR activities in the local community and related to the environment do not significantly affect a hotel’s reputation. Theoretical and practical implications are provided, and the limitations of the study and future lines of research are discussed. 相似文献
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我刚到美国不久就听说过太阳马戏团,我们在多伦多的时候看到了它的大帐篷在安大略公园边上搭起,又临近大海,在多伦多电视塔上看下去非常的显眼。当时我们没有来得及看,而它的第二站就到了费城,且这一次将表演它们最新的Show——Varekai。费城离我们这里只有一个小时,我毫不犹豫的买了票,还说服了4个同行的家伙。 相似文献
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Stewart (1991) proposed economic value added (EVA) as a true measurement of a firm's performance and an executive's evaluation tool because EVA reflects only incremental values added to a firm after considering cost of capital. Kim [Kim, W.G., 2006. EVA and traditional accounting measures: which metric is a better predictor of market value of hospitality companies? Journal of Hospitality & Tourism Research 30(1), 34–39] examined EVA in the hospitality setting and concluded that EVA is not superior to other available measurements for accounting. However, this study contributes several improvements to Kim's (2006) study and compares the incremental explanatory power of six firm performance measures including EVA, refined EVA (REVA), market value added (MVA), and three traditional accounting performance measures for market adjusted returns. According to the findings, REVA and MVA are, apparently, valuable performance measures for evaluating hospitality firms. 相似文献
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案情简介:乙旅行社承办某人寿保险公司奖励旅游,安排2009年1月韩国滑雪五日游,当地导游为行程便利,将第三天洪川滑雪场行程更改至第二天。赴滑雪场前,导游为促销滑雪场所需配备、雪衣、手套及滑雪缆车票券而忽略说明滑雪场因坡度分为高中低三等及上下缆车等注意事项,且以购票才可乘滑雪缆车看全场景色极力促销,致使多数购票成员于基本练习后便上缆车想浏览雪场风景,全 相似文献