World Heritage: Exploring the Tension Between the National and the ‘Universal’

The complex issues of conservation, politics, tourism management and ownership have emerged as critical issues within the World Heritage debate and specifically within heritage tourism research. Within this context, this paper focuses on issues of ownership and belonging and argues that there exists a link between the conceptual inconsistencies inherent in the World Heritage idea and the tensions between the national and the ‘universal’ evident at a number of World Heritage Sites. That is, heritage sites that are deemed to be of ‘outstanding universal value’ and are bestowed with the World Heritage accolade are consequently no longer expected to be perceived as symbols of particular national identities, but as heritage belonging to all humankind. This, of course, provokes a series of debates over the issues of ownership and belonging of such heritage, namely between the national and the ‘universal’ suggesting that it is possible to perceive World Heritage as synonymous with contested heritage. The paper explores these issues of ownership and focuses on the Acropolis, symbol of the World Heritage idea, as a case study utilising an exploratory semiotic analysis of the promotional material released by the Greek National Tourism Organisation over the last five years.     

On the Occasion of the Publication of the 20th Volume of “Tourism Tribune”

This issue of “Tourism Tribune” in the hands of our readers is the first issue of the 20th Volune since its publication. In the past nineteen years, “Tourism Tribune”has witnessed great development thanks to the sincere trust from our readers and unremitting contributions from our writers.     

On the Validity of the “Importance Minus Performance” Construct—A Genuine Contribution of the Tourism Literature or a Mishap?

Measuring service quality in a reliable and valid manner is crucial. Accordingly, this study explores whether the tourism-oriented Importance-Performance construct is a theoretically sound measure of service quality. The conceptual analysis is followed by an empirical test of the construct's prediction capability within the realm of service quality/satisfaction framework in the tourism context of a large festival. Both the conceptual and empirical results clearly indicate that the validity of the Importance-Performance construct should be strongly doubted, and that tourism and hospitality managers as well as researchers would be better off avoiding the use of the Importance-Performance construct.     

‘Time-out’ with the family: the shaping of family leisure in the new urban consumption spaces of cafes,bars and restaurants

In many north-western European countries, the family practices of drinking and eating used to be largely located in the private domain of the home. This situation has recently begun to change, particularly in gentrified urban areas where middle-class families are growing in number and family outings in bars and restaurants are becoming more widespread. This paper examines the new practices of family consumption from two perspectives: the providers and the consumers. Entrepreneurs shape family-friendly spaces by reducing boundaries between eating, drinking and playing and by offering out-of-home pleasures in home-like environments for both parents and children. They balance between accommodating the families and retaining their childless clients. Families that consume in the food and drink spaces are primarily local middle-class families, and fathers and mothers equally participate. This study further reveals that leisure time spent with the family cannot always be classified as leisure time as a family. Parental involvement with the children differs. We distinguish leisured caring time with high parental involvement, own leisure time mainly directed at parents’ personal activities and social leisure time mainly directed at maintaining social relationships beyond the family. We discuss earlier research on the complicated character of family leisure related to the caring duties of parents. Empirical evidence comes from an exploratory study of ten consumption spaces in the inner city of Amsterdam, The Netherlands.     

All Travel All the Time!

在普吉岛Karon海滩的慵懒阳光下,整个《时尚旅游》团队在做一件很无厘头的事情——“文身”。用这种植物萃取的染料可以将喜欢的图案拓印在身体的任何部位,15天之后就可以洗去。本期《环游世界24天》的作者 Patrick J.Kelly 在智利的复活节岛也做了同样的事情,他选择了8个拉帕努伊象形图案,让文身师将图案刻满了整个背部。用这种方式他永远纪念曾经呼吸过的这个文化——并将终此一生求解这些奇特图案的意义。在24天内,Patrick 的足迹遍及5大洲,10个国家,10种文化形态,历程36000英里。这次名为“传奇所在:坐私人飞机环游世界最伟大的文化遗产”的旅行令人毕生难忘。这一次和你分享的第一部分中包括秘鲁马丘比丘、智利复活节岛、澳大利亚乌卢鲁巨石、巴布亚新几内亚和柬埔寨吴哥窟。     

Allotment holding as an eco‐leisure practice: the case of the Sataf village

This article explores the phenomenon of allotment holding as a leisure practice, by drawing upon on a 2‐year field study conducted at the Sataf village allotment site near the city of Jerusalem. The findings indicate that plotting at the Sataf involves an ideological commitment to nature and environment‐friendly related themes. Accordingly, plot holding at the Sataf is termed an eco‐leisure practice. In addition, the findings indicate that plotting at Sataf is an individual rather than a socially oriented experience. These findings are interpreted with regard to all of the particular features and developments in Israel, the specific literature on allotment holding, the study fields of leisure and tourism, and George Simmel's philosophy of experience.     

A critique of the issues and theoretical assumptions in service quality measurement in the lodging industry: Time to move the goal-posts?

The article critically reviews the conceptual issues which surrounds the measurement of service quality. Methodological issues are not addressed. The critique centres upon the gap model and its associated instrument SERVQUAL and argues that, despite progress, all the original problems remain in place. A conclusion which leads firstly, to the suggestion that the dimensions of the model might be re-tested using different scaling techniques and secondly, to the advocacy of the adoption of a wider psychological perspective and one which goes back to the fundamentals of evaluative processes.     

Random Notes on the Temples in Beijing

How many temples are there in the capital Beijing?No exact figure can be given,but one poeric line seens appropriate:"four hunbred and eighty temples existed in the Southern Dynasties,and many more towers were shrouded in smoke and rain."Only the time has changed and no perennial rain prevails in Beijig.     

Is there a case for revising the UNWTO's Global Code of Ethics to include a new article on the ethical treatment of animals by the tourism industry? A response to the opinion piece by David Fennell

This opinion piece reviews and critiques the opinion piece by David Fennell which presents a proposal for a new article about the ethical treatment of animals to be added to the UNWTO Global Code of Ethics for the tourism industry. The case presented here rests on a detailed examination of the use of the concepts of speciesism and anthropocentrism in the original opinion piece. It finds that, while speciesism is currently a fashionable way to draw parallels between animals and humans, it is dependent on the evidence around the questions of sentience, cognition and consciousness. While there is increasing evidence for animal sentience and cognition, human consciousness is wholly different from that of even the most advanced animals. And, although anthropocentrism is a dominant idea in many forms of political decision making in general, it cannot be used as a stick with which to beat tourism scholarship: many writers on tourism adopt distinctly ecocentric lines of argument, including the concepts of ecotourism and sustainable tourism. The paper also notes that only ca. 30% of UNWTO's national members had given legal recognition to the existing code of ethics nearly 10 years after its ratification by the UN.     

Tourists’ travel time values using discrete choice models: the recreational value of the Teide National Park

Abstract

The value of travel time is one of the most important factors in recreation demand models. Traditionally, the most common approach for its calculation has been the use of different proportions of the wage rate; however, criticisms of this method abound because in a recreational trip the relevant measure is the opportunity cost of leisure time rather than work time. In this paper, we adopt a novel approach in the literature using discrete choice models based on short-term decisions and independent of the labor market. We obtain the value of travel time through the trade-off between time and money considered by the tourist visitors when choosing the transport mode and we present the first calculation of the recreational value of the Teide National Park. Specifically, using a Revealed Preference survey of 801 park visitors, we estimate Mixed Logit models accounting for random preference heterogeneity, derive travel time values and incorporate them into a Zonal Travel Cost Method. This approach allows us to estimate different time values depending on transport mode and stage of the trip and shows that the use of discrete choice models instead of the wage rate approach has a strong impact on the recreational value calculated.     

Climate Variability in the Origin Countries as a “Push” Factor on Tourist Arrivals in the Philippines

The objective of this paper is to test the impact of climate variability in origin countries as a “push factor” on tourist arrivals, specifically in the Philippines, and to select a suitable proxy to measure climate variability. This paper uses the Southern Oscillation Index (SOI) constructed by the Australian Bureau of Meteorology. Climate variability is strongly linked to the El Niño Southern Oscillation (ENSO) and this link is used by meteorologists to forecast changes in weather globally. SOI is a widely used indicator of the ENSO and its best known extremes are the El Niño (warm phase) and La Niña (cold phase) effects. The study proves to some extent that there is a significant increase in US tourist arrivals in the Philippines when La Niña-like weather conditions prevail in the USA. More importantly, the SOI proved to be a good measure of climate variability.     

The impact of the ‘Girls on the Move’ Leadership Programme on young female leaders’ self-esteem

Using findings obtained from an evaluation of the ‘Girls on the Move’ Leadership Programme in Scotland, this paper assesses the impact physical activity leadership courses and leading physical activities had on young women’s global self-esteem. While research has shown that engagement in youth development activities can contribute to an individual’s self-esteem, less is known about the impact of youth leadership on young people’s self-esteem. Based on pre-course and six-month follow-up surveys and using the Rosenberg self-esteem scale, it was found that increases in global self-esteem scores were highest in those that maintained an involvement in leading activities. The self-esteem of those attending training but not taking on leadership responsibilities remained largely unchanged. The findings indicate that youth leadership development has the power to make important contributions to the development of young people and youth development professionals should seek to provide meaningful leadership experiences for young people.     

“I recycle,I turn out the lights”: understanding the everyday sustainability practices of backpackers

As holidays merge more intimately with the everyday lives of an increasing number of people, questions of sustainability in tourism contexts become ever more urgent. Using the concept of everyday practices, in which sustainability is thought to emerge in the routines of people going about their day-to-day lives, this mixed-method study aimed to understand how sustainability figures in the practices, of backpackers. Findings revealed sustainability to be of minimal concern to most backpackers who nevertheless performed a range of sustainable practices but unintentionally. Environmental sustainability was practised via reduced resource consumption and waste, economic sustainability by working and spending more money overall than other tourist types, and social sustainability through demonstrating cultural respect and community participation. The main factors encouraging sustainable practices amongst backpackers were their low-budget focus and their use as a labour source by industries that require temporary and flexible workers. When backpackers were employed, each facet of sustainability became mutually reinforcing. The results of this study are in contrast to usual perceptions of tourism as a time in which norms of sustainable behaviour are suspended, as backpacking was found to provide opportunities for the performance of more sustainable practices compared to home.     

The production of spaces of the ‘good life’ – the case of lifestyle migrants in Spain

In search for the ‘good life’, the current generation of European retirees is striving to materialise a self-determined way of life by moving to locations that provide a higher quality of life, such as the Mediterranean coast. Migrants’ leisure practises and distinct spatial features, e.g. leisure infrastructures, hereby frame a production of desirable spaces.

The contribution is theoretically informed by Henri Lefebvre’s theory of the production of space that suggests space to be a social product emerging from congruities and contradictions in a triad of practices, representations and localities. It is discussed how everyday leisure practices reproduce collectively or individually imagined representations of spaces of the ‘good life’ and how such spaces are contested.

The presented case study is mainly based on qualitative interviews depicting narratives associated with the realm of leisure. Empirical data were collected among German retirees, who relocated to a small municipality at the Costa del Sol (Southern Spain).

The analysis of empirical data reveals mostly consistencies within the realms representations, practices and localities, but depicts contestations of spaces of the ‘good life’ with regard to ongoing ageing processes. Lifestyle migrants ascribe meaning to practices of leisure in order to fulfil the desire for consuming tourist; sights that frequently represent highly symbolic places. Constructing notions of sociability with friends and acquaintances through leisure, the migrants hold meaningful social ties, which provide security through reliable networks. Nevertheless, this article points out that spaces of the ‘good life’ are deconstructed through age-related mobility constraints.     

An Examination of the Motivation—Involvement Relationship

In this investigation, the relationship between motivation and enduring involvement was explored using a sample of campers drawn from three distinct campsites in a southeastern national forest, USA. The campsites varied along the ROS continuum from developed to wilderness. Using multidimensional conceptualizations of both constructs, a model was tested where the dimensions of motivation were modeled to positively influence the dimensions of enduring involvement. Although not all paths were statistically significant, the effect of motivation on enduring involvement was positive. No variation in the sign or strength of the path coefficients was observed across the three sites. These findings provide empirical support for the contention that motivation is an antecedent of enduring involvement.     

Egyptians’ Hotel Booking Behavior on the Internet

The expansion of booking hotel rooms online has changed the booking process in the hotel market environment. This investigation evaluates Egyptians’ attitude as an overall inclination towards booking hotel rooms online. It consists of two phases: a focus group phase and a survey phase. Initially, focus groups were formed for the purpose of identifying general perceptions of Egyptians with respect to the use of hotel booking websites. Information generated from the focus group study contributed toward questionnaire (survey) development. Results suggest that Egyptians generally show positive attitudes towards booking hotel rooms online. The implication for hotel brands is that they should focus on making the experience of online booking safer in order to convert non-bookers to bookers. This is important because the safety features of online booking (secure transactions, privacy of information, and online fraud) appear to be more important than the usability features (convenience, usefulness, ease of use, and efficiency) for nonbookers.     

Seeking the real spain? Authenticity in Motivation

Following a focus group discussion, a questionnaire was compiled consisting of a series of four holiday scenarios which varied in the authenticity of the experience of the host country. Participants also completed an adaptation of a tourist motivation scale. Both student and general public samples rated the four scenarios consistently for authenticity, and their predicted enjoyment of each scenario was positively correlated with their perception of its authenticity. People scoring highly predicted higher enjoyment for all scenarios, and, in the general public sample, showed a more marked effect of authenticity on enjoyment. Older and higher social class participants also showed more effect of authenticity on enjoyment. RésuméÀ la recherche de la vraie Espagne: lauthenticité dans la motivation touristique. Après la réunion dun groupe de discussion, on a élaboré un questionnaire qui comprenait quatre scénarios de vacances qui variaient dans lauthenticité de lexpérience du pays daccueil. Les participants ont rempli également une adaptation dune échelle de motivation touristique. Pour les deux échantillons, étudiants et grand public, laccord était général sur lauthenticité relative des scénarios, et le plaisir anticipé correspondait affirmativement à la perception du niveau dauthenticité. Les participants ayant les résultats plus élevés sur léchelle de motivation touristique pensaient obtenir plus de plaisir de chaque scénario. Léchantillon du grand public montrait un effet plus marqué de lauthenticité sur le plaisir, tout comme les participants plus âgés ou de classe sociale plus élevée.     

Resident perceptions of social–ecological resilience and the sustainability of community-based tourism development in the Commonwealth of Dominica

Despite major investments in community-based tourism to diversify economies, reduce poverty and improve life quality in the Caribbean, little is known about what conditions lead to resilience and sustainability. Sustainability from a resilience theory perspective is the likelihood an existing system of resource use will persist indefinitely without a decline in social and natural resource bases. Undertaking activities to enhance resilience and sustainability improves a system's ability to persevere, adapt and learn to meet challenges from unanticipated economic, political or natural events. This study investigated six communities in the Commonwealth of Dominica, all part of a seven-year community tourism program, and examined residents' perceptions of the social, institutional, economic and ecological resilience of their community, and therefore the resilience and sustainability of community tourism development. It used a new scale using eight steps suggested by Devellis' scale development methodology. Data indicated moderate to low resilience in all four domains across the communities. This suggests that communities should invest in strengthening social bonds, developing capacity in local institutions, in diversifying the tourism product and controlling infrastructure development. Indicators measuring trust, networks, local control, flexible governance, leakage prevention and controlled infrastructure development emerged as important in assessing social–ecological resilience and sustainability.     

Policy Environment for the Tourism Sector's Adaptation to Climate Change in the South Pacific – The Case of Samoa

Samoa and its neighbouring Pacific Island Countries are highly vulnerable to climate change risks because their population and infrastructure are mostly located on low-lying coastal areas. Impacts of climate change are potentially disastrous to tourism, the major economic sector in the region. This research examines the conduciveness of the policy environment in Samoa for the tourism sector to adapt to climate change along three dimensions: stakeholders’ will and commitment, resources available, and policy-making mechanisms [Wong, E.P.Y., Mistilis, N., & Dwyer, L. (2011). A framework for analyzing intergovernmental collaboration – the case of ASEAN tourism. Tourism Management, 32, 367–376]. Samoa is used as an exemplar case study to understand how the Pacific island tourism sector can best adapt to climate change. It was found that the policy environment in Samoa is generally conducive. However, there is a strong need for closer public–private cooperation.