Synchronisation von Nachricht und Werbung

Advertiser pressure has always been seen as a potential source of bias in the coverage of ad-financed media. The effects of advertiser pressure, however, have seldom been subject to systematic empirical research. Content analyses on the subject are particularly rare. This study for the first time scrutinizes on how the representation of firms by the leading German political weeklies Der Spiegel und Focus correlates with the amount of advertising by those firms. For this purpose all ads and the full news coverage on selected firms during the year of 2011 were analyzed. Central findings show that firms will receive more coverage, friendlier coverage and a larger share of product coverage, the higher their volume of advertising both in Der Spiegel and in Focus.     

Wissenschaftsjournalismus und Wissenschafts-PR im Wandel

People’s interest in science topics is increasing — as is the coverage of science topics in the media. New popular science magazines and science pages are founded, and science programmes are launched on television. This trend stems from the fact that science topics increasingly affect developments in society and people’s everyday lives, and that they arouse emotions and influence other social systems such as politics, the economy, culture, religion and sports. This article offers an analysis of current changes in science journalism and the public relations of science. A market analysis served as basis for telephone interviews with editorial executives and heads of public relations departments. The interviews focused on respondents’ views on the future of science communication, the handling of science topics in newsrooms, and on future qualifications of science communicators. Evidently, science journalism is becoming more current, more controversial and more entertaining. The study formed the basis of a concept of an interdisciplinary bachelor’s program. This is why the article also deals with the consequences for journalism education.     

Dialogue and Relationship Building in Online Financial Communications

The use of social media in investor communications is a fairly new phenomenon. The Securities and Exchange Commission (SEC) in the United States announced that corporations may use social media to disclose mandatory key information required by law. With that ruling, social media communications leaves the sometimes fancy world of creativity and image creation and enters the core of strategic communication linked to corporate viability and success. Investor relations in general are essentially about engaging in dialogues with shareholders. Whereas disseminating information online is quite established, online dialogues offer a greater challenge. Dialogue-oriented and dialogic communication processes are not the same according to speech philosophy; and dialogic communication serves only as one possibility for corporations to build relationships with stakeholders. The research presented here analyzes how listed corporations deal with the highly participatory and fragmented communication environment on the web. The prevalence and intensity of social media dialogues was analyzed in an empirical study that focused on the 150 largest global corporations listed on DJIA (United States), FTSE (United Kingdom), CAC (France), DAX (Germany), and NIKKEI (Japan). A framework has been constructed to analyze dialogue-oriented and dialogic financial communications on the Internet and social web.     

Glaubwürdigkeit in der CSR-KommunikationCredible CSR communication

Credibility is a central and well-established concept in communication science, particularly in public relations (PR) research. When it comes to the communication about their corporate social responsibilities (CSR), companies are under public scrutiny and should therefore be eager to communicate in a credible fashion with their stakeholders. However, existing concepts of credibility in PR research do not account for the specific demands of ethical CSR theory. Thus, this article develops a concept of credibility that embraces sender, message, and recipient and the central concept of corporate legitimacy at the same time. Based on the political-normative approach to CSR, this concept builds on the theory of communicative action and the validity claims of the ideal speech situation. This novel approach to credibility in CSR communication is normative, but also opens promising paths for future empirical research in the field.     

How Do Media Companies Gain Legitimacy? An Experimental Study on the (Ir)Relevance of CSR Communication

Due to structural changes in the media industry, the topic of CSR has gained more and more attention among media companies. Our research question was whether media companies can gain legitimacy through CSR disclosures. There is reason to assume that CSR disclosures both directly increase and indirectly decrease a media company’s legitimacy. On one hand, CSR is regarded as a means of strengthening legitimacy; on the other hand, stakeholders might become skeptical and distrust disclosures about generous deeds. The experimental study detailed here considers both possibilities by using five CSR disclosures of a fictional media company as the stimuli, ranging from low- to high-communicated CSR engagement (single-factor between-groups design, 274 participants). According to the results of the Structural Equation Model (SEM), both assumptions are incorrect: CSR is not the crucial factor in determining whether or not stakeholders perceive a media company as legitimate, but rather its corporate credibility.     

Unter der Tarnkappe

The article deals with the question of whether the economic interests of media companies have an effect on the quality of their media coverage. Such an effect would violate professional journalistic standards. As a case study, we analyze media coverage on the abortive acquisition of the ProSiebenSat.1 Media AG by the Axel Springer Verlag, comparing Springer-owned and competitor-owned newspapers. The professional journalistic standards of relevance, neutrality, balance and transparency are applied to measure the quality of the media coverage. Results show systematic differences in the presentation and evaluation of the acquisition between the two media groups, in line with their economic interests. Springer newspapers apply a two-level strategy: On the one hand, they publish fewer and more neutral articles than the competitors’ newspapers — they obviously do not want to draw attention to the topic. On the other hand, they try to influence public discussion covertly by using »opportune witnesses« and «volatile issues«. The media coverage of both newspaper groups — Springer and competitors — can be explained by their economic interests. This assertion is supported by both theoretical assumptions and empirical findings.     

Strategic Use of Social Media for Stakeholder Engagement in Startup Companies in China

This study examined the strategic use of social media for stakeholder engagement in startup companies in China. Guided by the theoretical framework of stakeholder engagement, in-depth interviews were conducted with 28 entrepreneurs in China, and a content analysis was performed with 419 corporate social media posts on Weibo and WeChat. Findings suggest that generating awareness, along with information sharing and word-of-mouth, cultivating long-term relationships, developing new businesses, and building image and reputation, are the primary purposes for stakeholder engagement. Thought leadership building, co-branding, and influencer endorsement were identified as new social media engagement strategies for startups. Message tactics and appeals utilized by startups and measurement and evaluation issues were also examined. Theoretical and practical implications are discussed.     

Demokratische Internet-Öffentlichkeit? Ein Vergleich der öffentlichen Kommunikation im Internet und in den Printmedien am Beispiel der Humangenomforschung

The importance of the internet has increased significantly in recent years. The easy access of this »new« medium sparked many hopes for a democratization of the public sphere and of public debate: Many authors argued that the internet will make actors and interpretations of topics visible to those parts of the broader public who are usually marginalized in »old« mass media. In an empirical analysis, we compared print media coverage and internet communication to assess these claims. For the case of human genome research — i.e. a bioscientific topic that reseived extensive media attention in Germany —, we analyzed which actors were given public standing and which frames came to the fore. In contrast to the claims mentioned above, our findings indicate that the debate in the internet does not differ to a significant extent from the offline debate in print media. We could not find a more egalitarian, democratic communication in the internet.     

Frames und Positionen zur EU-Osterweiterung

While framing theory is concerned with the way media content is presented, news bias theory concentrates on the evaluative aspect. The study integrates both approaches of news structuring. A detailed argument analysis of two German quality newspapers, Die Welt and Frankfurter Rundschau, representative for two opposite editorial viewpoints, was conducted to test the assumptions of both theories. The examination of news coverage related to the accession of Poland, Czech Republic, Bulgaria and Romania to the EU contradicts previous results of framing and news bias research. Apart from finding a pronounced focus on economical topics in both newspapers, they clearly differ in their frames of reference and political positions on the issues, staying in line with their editorial orientation. A comparison of the different accession times reveals a change in the frames of reference and the advocates of these frames.     

Wirtschaft Online: Zweitverwertung oder publizistischer Mehrwert?

The present study analyzes the relevance and structure of business journalism in the internet aiming at a systematic analysis and evaluation of journalistic diversity in online business news coverage. Based on a multi-step procedure, 16 websites with high relevance for internet users were identified. In a subsequent communicator survey, the providers of these internet platforms were interviewed to derive insights into the structure and quality evaluation of online business journalism. Results indicate that internet-only business news coverage has not been able to establish itself yet. Further, the importance of traditional media brands for online communication could be confirmed. In spite of a judicial and organizational autonomy of the majority of the internet platforms, no provider generates his content independently of the umbrella brand. These facts may be attributed to limited personal manpower as well as differentiated and topic-oriented content recycling strategies aimed at the exclusivity of topics in general rather than content specific to certain channels.     

Mobile Corporate Social Responsibility (mCSR): Examining Publics’ Responses to CSR-Based Initiatives in Natural Disasters

As social media use on mobile devices has been integrated in people’s daily lives, corporations began to target the publics on corporate social responsibility (CSR) activities on mobile devices. In the context of a natural disaster, this study examines how publics respond to CSR-based initiatives by way of mobile corporate social responsibility (mCSR), including gratifications, social media engagement, perceived CSR motives, and the relationship outcomes as associated with mCSR practice. An online survey was conducted by sampling with 1,433 nationally representative adults in the United States. Findings indicated that four broad types of gratification, such as technological convenience, social interaction, recreation, and information exchange, significantly influenced relationship outcomes such as satisfaction, commitment, distrust, trust, and control mutuality. Results also demonstrated that perceived CSR motives and social media engagement on mobile devices were significantly related to relationship outcomes, providing empirical evidence for the important role that potential mCSR communications can play in engaging publics and cultivating relationships during natural disasters.     

News Media and Corporate Representation of CSR in India

Applying stakeholder theory in an international context, this study examined how Indian news media and corporations communicatively define corporate social responsibility (CSR) and the relationship between their narratives. Content analysis of 242 news articles and 200 corporate websites shows that although there are signs of a progressive CSR attitude, the news media and corporate discourse are still ignoring current issues and challenges relevant to Indian society. However, there were also indicators of tensions between moral and strategic intent, as well as intrinsic and extrinsic motivations that previous studies have argued should define CSR in the Indian context. Implications for international CSR research and practice in the context of sociocultural and media environment are discussed.     

Akteursbeziehungen in der Zeitungsberichterstattung über die Online-Aktivitäten des öffentlich-rechtlichen RundfunksActor relations in the newspaper coverage about the online activities of public service broadcasting in Germany

Focusing on the media policy debate about the Internet activities of public service broadcasting in Germany this paper investigates in how far strategic interests of newspaper publishers impact upon the news coverage of their newspapers. Using a combined content and network analytic approach the study examines what further actors from the media policy field were presented in the media debate and how they are related to each other. Empirically, the study relies on a content analysis examining the news coverage about the Internet activities of public service broadcasting in three national daily newspapers (die tageszeitung, Süddeutsche Zeitung, Die Welt). 156 articles were coded using the principles of relational content analysis that allow studying actors‘ interactions as symbolized networks. Results found indication of the assumed influence of publisher’s interest on their news coverage. Additionally it was found that the newspaper’s editorial line seems to have a moderating effect on this process. Results from the network analysis point to a very polarized debate that is dominated by private media corporations and their associations.     

Die Entwicklung der Gewalt- und Kriminalitätsberichterstattung im lokalen Raum

A long-term investigation of crime coverage in the local columns of two national newspapers (〉Süddeutsche Zeitung〈 and 〉Frankfurter Rundschau〈) from 1949 to 1999 (short news items only) examined whether the threshold of crime reporting was raised over the years. Theories about the gap between reality and media reality make up the theoretical background. So far, research has hardly tackled the question of whether distortions in media reality are stable over time or subject to change. The results show that local coverage draws a distorted picture of crime in general. Bias increased over the years, and it was not based on the over-representation of violent and heavy crime, but rather on the under-representation of light and nonviolent crime, particularly theft, forgery and finance-related crime. Starting in the 1970s, these cases have only rarely passed the selection threshold, which is likely so because of their nonviolent character.     

Der Wert der Worte – Wie digitale Methoden helfen,Kommunikations- und Wirtschaftswissenschaft zu verknüpfen

The use of digital methods offers a chance to connect communication science with economics. In recent years, a growing body of research in economics has turned its attention to media content, assuming that journalistic coverage contains hitherto neglected information relevant for business cycles or financial market movements. Interestingly, these approaches largely ignore communication science’s established theories and empirical findings. This paper aims at building a bridge between the two disciplines. Its contribution is threefold: a) it provides an overview of the most important approaches in economics that incorporate media content; b) it operationalizes the concept of the “narrative”, as it is used in economics, and distinguishes it from the concept of the “frame”, essential in communication science; c) exemplifying our approach, we present a new Uncertainty Perception Indicator (UPI) based on the topic modeling method Latent Dirichlet Allocation (LDA), that enables us to isolate different factors of economic policy uncertainty contained in media coverage.Economic studies treat journalistic media content as a proxy for sentiment prevalent in society. Typically, they rely on frequency analyses of certain keywords, like “recession” or “inflation”. Even more sophisticated approaches, such as Shiller (2017), who calls for establishing a new branch of “narrative economics”, or Baker et al. (2016), who construct a comprehensive set of media-based indicators, make no or little reference to communication science. This neglect could be discounted as pure ignorance, but this misses the point. Being a predominantly empirical discipline today, economics relies on long time-series of data, that have not been available for media content, a gap rendering the two disciplines largely incompatible.The gap is also reflected in terminology. “Frame” is a major analytical concept in communication science, while the term “narrative” has become in vogue in economics. Although both concepts are closely connected, they are rarely properly distinguished from each other. “Frame” can be considered as a rather static concept that applies during a limited period of time. “Narrative”, in contrast, implies dynamic properties, i.?e., the sorting of events, causes and effects over time, that explain how the current state of the world has come about, as stressed by Tenenboim-Weinblatt et al. (2016).In this paper, we propose a synergetic concept. Following Entman (1993), a media frame contains four elements: a) a problem definition, b) a problem diagnosis, c) a moral judgement, and d) possible remedies. We augment this approach by adding two more elements. According to our definition, a media narrative comprises a frame, or several ones, plus e) one or several protagonists—persons, institutions, or social groupings (nations, classes, etc.)—, whose relationships are (often) antagonistic and may change over time; and f) events, that are chronologically integrated and that are (often) assumed to constitute causal relationships. To put it metaphorically: a frame is to a narrative what a still photo is to a movie. Both are valuable concepts; the still photo shows more details, while the movie provides a contextualization over time.Topic models like LDA are valuable tools for the measurement of media narratives. The probabilistic approach enables researchers to conduct what may be called “macro-content analyses”, an exercise that focuses on average reporting patterns in large text corpora and can be translated into numerical time-series, thereby facilitating compatibility with empirical economics. Based on a topic’s frequency analysis, its top words and top articles, “mean media narratives” can be formulated, that integrate certain events, protagonists and frames.In our case study, we exemplify this concept by applying it to an indicator that is currently popular in economics, the Economic Policy Uncertainty Index (Baker et al. 2016). The EPU aims at capturing political developments that are exogenous to economic models and therefore unpredictable. Essentially, the indicator is based on the counts of articles containing a set of search words, such as “uncertain”, “economic” as well as institutions like the European Central Bank. Using identical search words as the EPU for Germany, we construct a similar corpus for the years 1994 to 2017. By conducting an LDA-based analysis, we are able to extract additional relevant information from the data. In particular, the evolution of different uncertainty factors and their development over time can be detected.Our Uncertainty Perception Indicator (UPI) contains six relevant news topics that are highly relevant for market developments: central banks, the national government, international politics, the business cycle, companies, and society. While the EPU merely shows how often uncertainty concerning economic policy is mentioned in the media, the UPI also indicates the origins of uncertainty. By grouping the six topics into three analytical categories—governments, markets, and society—we find a distinct break in the time-series. Before the financial crisis of 2008, the perception of uncertainty was rather balanced between the three factors. Since then, however, economic uncertainty has mainly been driven by political actors, most prominently by central banks. The corresponding narratives are a two-chapter story: in the first part, up to 2008, stable financial markets and smoothed business cycles prevailed, making central banking a rather straight-forward task. The second part is characterized by multiple crises, leaving central banks as dominant actors, that intervened with unconventional measures. Thereby, they became stabilizing forces, but at the same time sources of uncertainty with respect to the timing and the impact of these measures.     

Medien und Integration

Although attention to the relationship between social integration and media has increased over the years, a gap remains in terms of quantitative content analysis on this topic. This applies particularly to the content of foreign-language media, probably due in part to the difficult operationalization of the concept of ??integration??. The paper outlines an action theory-based framework for the identification and empirical analysis of integration-related media content. The ??integrative function?? of the media can be understood as the dissemination of matching definitions of stereotyped situations to support individuals in successfully coordinating their actions. Of particular importance are four processes that grant access to societal resources: (1) Culturation, (2) Placement, (3) Interaction, and (4) Identification. These processes represent a logical point of reference for an empirical operationalization and analysis of integration-relevant media content (conceived as meta-messages). To test this framework, a focus study of Turkish-language media was conducted. The results provide evidence that the concept allows a broader perspective and detailed analysis of media content concerning integration and the processes involved. Overall however, integration-related content only plays a marginal role in Turkish-language media, at least in times of routine coverage.     

Towards the final frontier: using strategic communication activities to engage the latent public as a key stakeholder in a corporate mission

Private corporations that do not normally interact with, nor regularly communicate with, the public often do not perceive the public as a relevant or active stakeholder. The public may not view themselves as a stakeholder, particularly when they are unaware of, have no direct dealings with, or do not have any problems associated with such a corporation. The current study, utilizing a national survey of the United States public (N = 424) found that through directed strategic communication activities of a private spaceflight corporation, utilizing social and new media tools, a latent public can perceive a corporation and its mission in a positive manner, and transition it towards a status of an aware public and possible active public. Positive perceptions were found regarding corporate credibility, brand awareness, public engagement, communicating a corporate mission, educating the public, and influencing public opinion.     

Konsonanz 30 Jahre später

Consonant coverage is assumed to be an important prerequisite for media effects to occur. However, empirical evidence for this assumption is largely missing. Focusing on the issue of European integration, this study investigated, in 13 EU member states, whether consonant coverage affected EU citizens’ opinions on the issue. For each country and at the individual level of analysis, the study linked content analyses of the main evening news and the most prestigious newspaper with survey data. Consonant coverage influenced people’s opinions about European integration, while dissonant coverage made no impact. Both EU supporters and EU opponents were susceptible to the effects of consonant coverage, which tentatively suggests that consonant coverage may surmount selective mechanisms. In sum, the study is the first to provide evidence that consonant coverage may indeed enhance media effects.     

Politische »Kultur«

The presentation of cultural topics in the feature pages of German newspapers did change much during the past two decades. Above all, the »policialization« of cultural news coverage leaps to the eye. Nevertheless, there can be no talk of basically new cultural pages. This is demonstrated by a longitudinal analysis of four daily newspapers within the period of 1983 to 2003. The journalistic offer in the feature pages of all four newspapers has not been reduced but instead it has been strongly extended. The amount of articles as well as their size has increased considerably. »Politics« has become the most important topic. In 2003, its share of all topics is 15 percent, but it does by no means supersede the classical topics like theatre, music, the fine arts and literature. With a share of about 50 percent, those topics still are the core of cultural news coverage. Obviously, journalists are more open to popular and entertaining forms where musical topics are concerned compare to, e. g., the theatre. The most frequent genre in the feature pages in 2003 is undisputably still the review. An »end of the critique« in favor of strongly personalizing, entertainment and service-accentuated forms of presentation cannot be proven.