Enhancing human resource management in process improvement projects

Effectively managing human resources is an essential part of achieving the goals of any project. It can be challenging, however, to identify and then classify human resources into appropriate roles, particularly in the early stages of a project. To address this issue, a modified approach for managing project human resources is proposed that focuses on reducing/eliminating the omission and/or misclassification of these resources. Given the motivation from a case example of a process improvement project, this approach was developed to support the inclusion/reclassification of project team members and/or project stakeholders throughout the life cycle of a project. The focus of our proposed approach leverages learning opportunities throughout the initial stages of a project as project management tools and process improvement methods are used to investigate a problem and integrates that knowledge within the project through an augmented change request process. More specifically, the proposed approach equips project teams with the knowledge needed to question the appropriateness of a project’s human resources and their classification into various roles. By improving human resource management practices within projects, this research aims to help organizations enhance their project success rates.     

Exploring the Relationship Between Rework Projects and Risk Indicators

When projects fail to adequately meet requirements, organizations are forced to either abandon the project or to initiate a new project to address the original project requirements. Because the organization already has experience with and exposure to many project details, it is possible that the second attempt to address the original requirements (a rework project) will create different challenges for the project team. The purpose of this study was to examine risk indicators for rework projects and to determine whether or not risk indicators were the same or different for rework projects. A risk indicator is a factor that has predictive power about the likelihood of a risk occurring in the course of a project's life cycle. The projects studied for this research were undertaken by a large engineering design organization. The results show that there are some important differences in the types of risk indicators experienced by project managers and project teams in rework projects. Specifically, the risks associated with project urgency, quality, and technological changes were more common in rework projects. By understanding and attending to these differences in rework project risks, project managers will be better equipped to successfully guide rework projects to completion.     

Project management practice,generic or contextual: A reality check

The purpose of this research is to contribute to a better understanding of project management practice by investigating the use of project management tools and techniques and the levels of support provided by organizations for their use. The study examines both general levels of use and variations among project types and contexts. Many aspects of project management practice are common to most projects in most contexts, while others vary significantly among different types of projects and among projects in different contexts. The purpose of this paper is to present empirical results that show both the common elements and the significant variations. The paper is based on a survey of 750 project management practitioners. The use of tools and techniques is seen here as an indicator of the realities of practice. The study found some aspects of practice to be common across all types of projects and all contexts, but on this background of similar patterns of practice, several statistically significant differences have also been identified. The primary focus of this paper is on these variations in practice.     

Developmental project management in emerging countries

Aid organizations, governments and even citizens in emerging/developing countries have long complained about the efficacy of developmental projects. Given the vast resources being plowed into developmental activities and the dire needs, it is imperative that such projects are cost-effective, finish on time and provide the specified deliverables. Unfortunately, the procedure to guide such projects is not well developed. In this research, we rely on qualitative case study methodology to provide possible insights to project managers. We examined a total of eight cases related to developmental projects in India. Through these cases, we identify five project management components including: project characteristics, external environment, internal project elements, project management process, and project outcomes. The constructs within each element and the relationships amongst them provide guidance to development agencies in terms of project size, project goals, resource availability, infrastructure, stakeholder variance and organizational flexibility. These constructs influence the internal elements of a project including the level of information, complexity and uncertainty/risk. In turn, the internal elements affect the project outcomes of duration, costs, and deliverables. This research provides guidance to agencies in their project management process in terms of team integration and interactions, communication, and networking with local communities and organizations, all of which can influence standard project outcomes (duration, cost and deliverables), while also helping to build reputation to garner additional funding.     

Institutions in building projects: Implications for flexibility and change

Building practice is often studied from a project management perspective, a view that stresses the temporary and unique aspects of the project organizations. However, the organization of building projects, as well as the buildings produced, varies little between projects. This homogeneity suggests that the building sector is subject to strong institutionalization. The findings of a building project case study are used to illustrate the different kinds of institutions in Swedish building. It is concluded that the strong institutions are related to a great need for coordination and communication in complex project organizations. The institutionalization could explain why initiatives generated by individual projects and companies seldom bring about long-term change in building.     

自贡市汇东新区“星河雅居”房地产项目风险研究

本文通过对自贡市汇东新区"星河雅居"房地产项目风险研究,为开发商对该项目的投资开发提供了风险方面的参考,从而保证该项目的顺利进行。     

Developing an effective project: Planning and team building combined

In this article, the process of developing the project plan and the project planning and control (PP&C) is analyzed and compared to the process of developing the project team to identify opportunities for integrating these actions to produce more successful projects. Results of structured research across some 137 different organizations and representing a wide range of approaches to establishing projects are reported. The results of this cross‐organizational research strongly support the proposed integration of project planning, PP&C development, and project team building. A recommended process for accomplishing this integration is proposed.     

Logics' shift and depletion of innovation: A multi-level study of agile use in a multinational telco company

The use of Agile practices is typically associated to a wide array of benefits for organizations. This paper extends growing research on the ‘dark’ side of Agile by investigating the depletion of innovation in a large telco company following the large-scale implementation of Agile in R&D units. Our qualitative study reveals a shift in the organizational logics underpinning new product development, from a “navigating through unchartered waters” to a “putting out fires” logic. We tracked the change in key components of logics (goals of teams, source of legitimacy of team members and support and control systems) and explained the multi-level mechanisms through which the shift occurred, i.e., changes in processes of workflow management, work allocation, and performance management. We found that the new organizational logic negatively impacted individual attitudes towards the generation of new ideas by promoting the internalization of short-termism, a perceived drain in competences and confidence, and the lack of accountability for innovation. By focusing on changes in organizational logics, our insights expand current knowledge about the relationship between Agile implementation and individual attitudes. We also explain why unexpected effects of Agile implementation may go undetected in organizations, because they derive from multi-level, diffused, changes in the organization.     

New product development projects: The effects of organizational culture

Despite the increasing use of project management within organizations, an attendant poor rate of success among these projects has been observed (Clancy & Stone, 2005; Ives, 2005). Seventy‐five percent of all business transformation projects fail (Collyer, 2000) and only 16% of U.S. IT projects are completed on time and on budget (Peled, 2000). In an attempt to overcome such a high project failure rate, this paper investigates the effects of organizational culture on the performance of particular types of projects: new product development (NPD) projects. Using data from 95 U.S. organizations, the study provides evidence of the significant effects of organizational culture on NPD projects.     

A Holistic View on Learning in Project‐Based Organizations

Although researchers have over the years highlighted the importance of managing and supporting learning in project‐based settings, it still seems to be problematic. New project management capabilities are needed, such as systems thinking, which will allow project‐based organizations to better cope with learning in the organizations. This article explores how Swedish project‐based organizations within an engineering and construction context manage and support learning activities today and discusses, with the support of process management literature, how an “organizational‐wide project learning process” could improve the prerequisites for learning in project‐based organizations. Our findings from three project‐based organizations indicate a lack of a holistic perspective on project learning. A conceptual model is proposed, with the aim of validating and promoting process thinking by introducing, for example, new roles responsible for intra‐ and inter‐project learning, respectively.     

Mediating and catalysing innovation: A framework for anticipating the standardisation needs of emerging technologies

The development of technology strategies are often supported by strategic frameworks. Although standards can be critical in fostering technological innovation, particularly by supporting knowledge diffusion, their importance is often neglected by commonly used strategic frameworks. This paper presents a framework which uses the knowledge that needs to transition between key anticipated innovation activities to anticipate potential standardisation needs for emerging technologies. The framework draws attention to strategic considerations and dimensions that might otherwise be overlooked, including different types of standards; standardisation stakeholders; the alignment, coordination, and sequencing of standards; and how these all change over time. A technology roadmapping based framework was used because it explicitly characterises the alignment, coordination, and sequencing of innovation activities (over time) and can be configured to draw out information against the other above strategic considerations and dimensions. The principles and utility of the framework are demonstrated in three contrasting case studies: synthetic biology, additive manufacturing, and smart grid. These show how standards mediate between innovation actors by codifying and diffusing knowledge and can enhance and catalyse innovation. The proposed framework can be used to reveal where standards might be used to support innovation, better characterise the types of standards needed, identify the stakeholders needed to develop them, and highlight any potential alignment, coordination, and sequencing issues related to standardisation activities.     

项目协调管理研究

一个项目的顺利完成,与项目在建造过程中的协调管理密不可分。可以说,只要做好了项目协调管理,就可以实现项目的预期目标。通过对协调及协调管理产生和发展的思想起源以及项目建造现状的论证,提出新的论点:项目协调管理,并提出了项目协调管理的定义,讨论了项目协调管理的框架性内容,给出了项目协调管理的主要方法。     

Pattern of information technology use: The impact on buyer–suppler coordination and performance

The use of information technologies between supply chain organizations has been shown to promote organizational coordination and have a positive impact on performance. Drawing from organizational theories of learning, we build on this research by proposing a model that relates the pattern of supplier use of IT to specific types of supply chain coordination activities and a comprehensive set of organizational benefits. Specifically, we evaluate how two patterns of IT use by suppliers (exploitation and exploration) relate to two specific types of coordination activities with their buyers (operational and strategic coordination), which in turn are posited to promote specific organizational benefits. Using data from 241 first-tier OEM suppliers in the computer industry, our findings show that each pattern of IT use directly promotes a specific type of coordination activity. Although both types of coordination activities are needed to achieve both strategic and operational benefits, we find each coordination activity to be uniquely promoted by a specific pattern of IT use. IT use for exploitation is found to be an antecedent to operational coordination; IT use for exploration is found to be an antecedent to strategic coordination. No crossover between pattern of use and coordination activities is found. Our findings show that to achieve a complete set of benefits, suppliers must ultimately use IT for both exploration and exploitation. These findings provide a deeper understanding of the mechanism of how the pattern of IT use can result in a comprehensive set of organizational benefits for supplier firms.     

Managing the Intangible Aspects of a Project: The Affect of Vision,Artifacts, and Leader Values on Project Spirit and Success in Technology‐Driven Projects

Successful projects are often characterized by a unique spirit. Phase one results, based on 193 employees partaking in 60 projects across organizations, support a model positing that leader building activities affect employees' emotions, attitudes, and behavioral norms that are focused on expected project outcomes, termed project spirit. Spirit affects employees' contextual performance behavior, which in turn affects success as proposed. Phase two cases, designed to ground these results in technology‐driven project contexts, highlight the value of managing the project's intangible aspects captured by spirit. Quantitative and qualitative findings imply that leaders can be coached to execute behaviors that generate a project's spirit, which boosts contextual performance behavior and increases project success.     

Adopting key lessons from agile manufacturing to agile software product development—A comparative study

Many industrial new product development (NPD) software projects apply nowadays agile methodologies. These methodologies, such as Scrum, eXtreme Programming (XP), and Feature-Driven Development (FDD) date back to 1990s, and the Agile Manifesto was declared in 2001. However, already before that the concept of agile manufacturing (AM) was discovered to describe a corporate ability for quick adaptation to changing requirements. There is surprising amount in common between these two fields. This raises a question of whether NPD software development companies could take even more overall advantage of those different agile approaches. This interdisciplinary paper explores the commonalities between the key concepts of AM and some of the most popular agile software methods, and consequently suggests potential new areas for software process improvement (SPI) in large-scale NPD organizations. An industrial case example illustrates how agility in embedded software product development can be enhanced by following typical NPD principles. We conclude that there is potential for further improvements in software product development industry in general by seeing agility as a wider, organization-oriented business concept following the AM/NPD learning. Current agile software process models cover only a subset of this space.     

Autonomy and teamwork in innovative projects

The use of teams that incorporate autonomy in their designs continues to be an important element of many organizations. However, prior research has emphasized projects with mostly routine tasks and has assumed that autonomy resides primarily with a team leader. We investigate how two aspects of team autonomy are related to teamwork quality, a multifaceted indicator of team collaboration (Hoegl & Gemuenden, 2001). Specifically, we hypothesize that team‐external influence over operational project decisions is negatively related to teamwork quality, while team‐internal equality of influence over project decisions is positively related to teamwork quality. Testing our hypotheses on responses from 430 team members and team leaders pertaining to 145 software development teams, results support both predictions. Acknowledging the possible benefits of certain types of external influence (e.g., constructive feedback), the findings demonstrate that team‐external managers of innovative projects should generally refrain from interfering in team‐internal operational decisions. Likewise, the study shows that all team members should share decision authority, recognizing that their contributions to team discussion and decision making may well differ given differences in experience and expertise. © 2006 Wiley Periodicals, Inc.     

How Far Can BIM Reduce Information Asymmetry in the Australian Construction Context?

Building Information Modeling (BIM) systems are increasingly used in construction projects. Theoretically, these systems provide greater transparency and access to construction project information and, in doing so, should reduce the information asymmetry that commonly arises in construction contracting relationships. This typically occurs when suppliers of products and services opportunistically take advantage of the client due to the imbalance in information. The article therefore explores whether or not the high level of information content offered by BIM and the potential for sharing that information among contracting parties means that the information asymmetry can be alleviated using BIM. In order to investigate this, evidence was collected through three purposively sampled case studies of large principal organizations undertaking projects in Australia—each representing a different type of customer in the supply chain on construction projects. Our findings suggest a gap between the theoretical potential and practical application of BIM to reduce information asymmetry. The study found that, although BIM has the capability to reduce information asymmetry, it has not reached a mature enough stage in the Australian construction industry to clearly confirm that it actually reduces the problem. There is even a degree of evidence that, under certain circumstances, a reverse asymmetry may exist in which a client has the technical knowledge to more successfully analyze the BIM model (relative to the organizations they contract with) and then use the resulting information to their own opportunistic advantage.     

Stakeholders' Engagement in Promoting Sustainable Development: Businesses and Urban Forest Carbon

To better understand how businesses' motivation and support for green projects varies by their organizational objectives and characteristics, this study investigates a case of urban forestry carbon credits in a broader context of climate change mitigation efforts. Companies and organizations currently participating in the Chicago Climate Exchange (CCX) were surveyed regarding their perception of consumers' concerns with climate change, attitudes toward government regulations, factors important to their emission management decisions, and their interest in buying and paying premiums for carbon credits sourced from urban forestry. Statistical analysis of the responses reveals noticeable differences among various types of business organizations. The findings are useful for understanding how businesses respond to different kinds of green products and will help in the development of green product markets. Finally, the results will help in developing effective environmental policies that respond well to businesses' objectives and preferences. Copyright © 2011 John Wiley & Sons, Ltd and ERP Environment.