Choosing union representation: the role of attitudes and emotions

In the United States, most unions are recognised by a majority vote of employees through union representation elections administered by the government. Most empirical studies of individual voting behaviour during union representation elections use a rational choice model. Recently, however, some have posited that voting is often influenced by emotions. We evaluate competing hypotheses about the determinants of union voting behaviour by using data collected from a 2010 representation election at Delta Air Lines, a US‐based company. In addition to the older rational choice framework, multiple regression results provide support for an emotional choice model. Positive feelings toward the employer are statistically significantly related to voting ‘no’ in a representation election, while positive feelings toward the union are related to a ‘yes’ vote. Effect sizes for the emotion variables were generally larger than those for the rational choice variables, suggesting that emotions may play a key role in representation election outcomes.     

Emotion work and psychological well-being: A review of the literature and some conceptual considerations

In this article, the state of the art of research on emotion work (emotional labor) is summarized with an emphasis on its effects on well-being. It starts with a definition of what emotional labor or emotion work is. Aspects of emotion work, such as automatic emotion regulation, surface acting, and deep acting, are discussed from an action theory point of view. Empirical studies so far show that emotion work has both positive and negative effects on health. Negative effects were found for emotional dissonance. Concepts related to the frequency of emotion expression and the requirement to be sensitive to the emotions of others had both positive and negative effects. Control and social support moderate relations between emotion work variables and burnout and job satisfaction. Moreover, there is empirical evidence that the cooccurrence of emotion work and organizational problems leads to high levels of burnout.     

Job stressors and voluntary work behaviours: mediating effect of emotion and moderating roles of personality and emotional intelligence

Framed within an emotion‐centred model, the current study investigated the mediating role of negative and positive emotion between job stressors and counterproductive work behaviours (CWB) and organisational citizenship behaviours, and the moderating effects of personality and ability‐based emotional intelligence (EI) on the relationships between job stressors and emotions. Results from a sample of 202 Caribbean employees across eight public and private sector organisations showed that both positive and negative emotion mediated the relation between job stressors and citizenship behaviours, whereas only negative emotion was found to mediate the relation between job stressors and CWB. Some support was found for the moderating effects of personality and EI. Implications for research and practice are discussed.     

Managing work-generated emotions at home: An exploration of the “Bright Side” of emotion regulation

This conceptual paper applies the construct of emotion regulation to the work-family interface in order to further expand our understanding of the positive aspects of emotional labor. Contrary to the predominant view that emotional labor is stressful and produces primarily harmful outcomes, we propose that emotion regulation in work-to-home transitions reduces an individual's work-family conflict, enhances job satisfaction, and improves their spouse's family satisfaction. Indeed, work stress can cause employees to remain preoccupied with work-related thoughts and negative moods when moving from work to family settings. We argue that social display rules positively influence an individual's engagement in emotion regulation to meet family role demands. Drawing on current research on role boundaries, emotion regulation, emotional labor, and work-family conflict, we offer testable propositions to encourage future research on the beneficial aspects of emotion regulation in research on work and family. Theoretical and practical implications are discussed in closing.     

Leader Emergence in Nascent Venture Teams: The Critical Roles of Individual Emotion Regulation and Team Emotions

This study advances a theory of how different aspects of emotion regulation influence individual leader emergence in the intensely emotional context of nascent venture teams. Despite the growing amount of research on the role of leadership in the entrepreneurial process, the emergence of leaders in nascent venture teams has rarely been explored. Drawing on theories and research on leadership emergence and emotion regulation, we argue that the two aspects of emotion regulation (i.e., reappraisal and suppression) exert opposite effects on the degree to which nascent venture team members come to perceive an individual as a leader. We also theorize that team emotions arising from affective events moderate the relationship between reappraisal and leader emergence in such teams. Data from 103 nascent venture teams without prior leaders show a negative relationship between individuals’ trait disposition to suppress emotions and their emergence as leaders, and a positive relationship between their trait disposition to reappraise emotions and their emergence as leaders. Moreover, we find that negative team emotions magnify the positive association between reappraisal and leader emergence, while positive team emotions mitigate it. We discuss the implications of our findings for the literature on entrepreneurial leadership, entrepreneurial emotions, and leadership in general.     

亲子依恋与情绪调节关系的研究

这篇文章探讨依恋与情绪调节的关系。依恋是儿童早期社会关系的重要内容,对个体情绪调节能力的发展具有重要影响。依恋内部工作模式能够促使依恋系统在一个安全受到挑战的情境中提供情绪调节策略,使紧张的消极情绪得到调节。与依恋有关的情绪调节主要有三种,即承认并表露情感,寻求支持和供应,参与冲突和问题解决。     

Using a dual system of reasoning in small businesses: Entrepreneurial decisions and subjective risk intelligence

This study aims at introducing subjective risk intelligence (SRI) in the context of small businesses to analyze how both rationality and intuition may influence the entrepreneurial decision-making process, particularly in affecting firms’ financial equilibrium.

SRI aggregates four dimensions: two positive attitudes (imaginative capability and problem-solving self-efficacy) and two detrimental ones (emotional stress vulnerability and negative attitude towards uncertainty). In particular, we argue that imaginative capability and emotional stress vulnerability refer to Kahneman’s System 1 (the intuitive), while problem-solving self-efficacy and negative attitude towards uncertainty appertain to System 2 (the rational).

We conducted an empirical investigation collecting data from an ad hoc survey administered to owners and managers of small businesses and their balance sheets over 2013–2017. After testing the proposed constructs’ reliability, we tested the influence that both Systems 1 and 2 have on SMEs’ financial structure through a pooled OLS regression estimator.

Results show that the intuitive and the rational components of risk intelligence affect entrepreneurs’ decision-making differently. The rational component seems to stimulate the entrepreneurial orientation to risk tolerance. The intuitive component limits the entrepreneurial propensity to take financial risks due to the desire for stability attached to this cognitive process. Accordingly, we highlight the importance of enhancing a balance between the two systems of thinking. Practical implications suggest that entrepreneurs with a dominant attitude towards problem-solving self-efficacy, or a positive attitude towards uncertainty, should invest in developing imaginative capabilities or emotional control, and vice versa.

     

上行何以下效?创业型领导对员工越轨创新的影响

通过采用226位领导者-员工的调研数据,以积极情绪的扩展-构建理论及工作要求-资源模型为基础,基于感性与理性双路径,通过实证检验,得到以下研究结论:创业型领导能够正向预测员工越轨创新;工作繁荣在感性路径中起中介作用,工作重塑在理性路径中起到中介作用;社会自我效能感在创业型领导与工作繁荣的感性路径中,以及在创业型领导与工作重塑的理性路径中均起到正向调节作用;社会自我效能感同时也调节了工作繁荣与工作重塑的中介效应。基于此,提出了选拔及培育创业型领导、营造“自由决策”氛围、形成鼓励创新制度、构建容错文化、制定基于“结果”衡量创新的制度,以激励并管理越轨创新。     

Performance feedback interviews as affective events: An exploration of the impact of emotion regulation of negative performance feedback on supervisor–employee dyads

Emotion has been treated as merely an underlying and implicit phenomenon in organizational performance feedback scholarship and has yet to be examined in its own right. This paper conceptualizes negative performance feedback interviews as affective events that elicit negative emotions in both employees (as feedback receivers) and supervisors (as feedback givers). We argue that both employees and supervisors cope with these emotions, utilizing emotion regulation strategies, which differently impact employees' engagement in learning behaviour through psychological safety, and supervisors' satisfaction with giving negative performance feedback. Drawing on affective events theory (AET), appraisal theory of emotion, emotion regulation and performance feedback literature, we offer theoretical insights that may encourage empirical studies to explore the role emotion regulation plays in performance feedback interviews. Theoretical and human resource management implications are discussed.     

RATIONAL MODEL OF DECISION MAKING, STRATEGY, AND FIRM PERFORMANCE

The present study tests the proposition that the normative rational model of decision making influences diversification strategy which, in turn, influences the firm’s performance. Questionnaires measuring rational decision making were mailed to 441 large U.S. manufacturing firms with a response rate of 23%. Compustat was used to measure Palepu’s entropy measures of diversification: total, related, and unrelated diversification. The results show a significant positive relationship between top management’s emphasis on rational decision making and diversification as well as a significant negative relationship between diversification and firm performance. Thus, the study shows strong support for the role of diversification strategy as a mediator between rational decision making and firm performance.     

Young Americans' ethnic identity toward disaster advertising: The effects of disaster location and message types

The purpose of this study is to examine young American donors' perspectives toward disaster ad messages. Attitude toward helping others, social responsibility, ethnic identity on donation behavior, attitude toward ad, and advertising effectiveness were examined using 2 experimental variables (disaster location and message types). The findings explain that the constructs are positively related to each other and the 2 experimental variables significantly influence young Americans' attitudes toward ads and advertising effectiveness. In addition, young Americans expressed stronger feelings concerning attitude toward charity ads, and a higher level of advertising effectiveness was demonstrated when the disaster occurred domestically. Further, emotional messages were considered more persuasive than factual messages. As managerial suggestions, when charities work for domestic disasters, emphasizing patriotism and an emotional message can increase the positive attitude toward ads and advertising effectiveness. On the contrary, when charities work for international disasters, the messages should focus on diminishing distinctions between in‐group and out‐group perceptions.     

品牌关系、消费价值对品牌忠诚度的影响

本文以手机为研究对象,通过问卷调研和深度访谈法构建了消费者品牌忠诚度的影响因素模型,运用结构方程模型实证探讨了消费者品牌忠诚度的影响因素,得出了这些影响因素之间的相互关系,即:功能价值负向影响工具型关系,对情感型关系有一定正向影响,但不显著;情感型关系受情感价值正向影响,两者存在较强线性关系,但与工具型关系不显著;财务价值同时正向影响情感型和工具型关系;工具型关系分别正向、负向影响行为忠诚、态度忠诚;态度忠诚正向影响行为忠诚。     

Understanding why people do not give: strategic funding concerns for AIDS‐related nonprofits

• In this increasingly competitive environment for the individual donor's time and money, it is especially important for AIDS‐related nonprofits to understand why people choose not to give. Voluntary donations to organizations serving persons with HIV/AIDS could be negatively influenced by the social stigma that continues to be associated with the disease. Using the empathy‐altruism hypothesis from social psychology, the impact of gender, homosexuality, promiscuity, and drug use on donor cognitive situational empathy, emotional situational empathy, and altruism is examined. The findings have significant implications for nonprofits. Understanding the impact of these behaviors on giving is a first step in gauging the magnitude of challenges that AIDS‐related nonprofits may face in fund‐raising activities. Additionally, this information should be invaluable in the development of educational and/or promotional strategies to increase private sector support. Finally, initiatives in communication and marketing strategy are discussed to improve fund‐raising efforts.

Copyright © 2006 John Wiley & Sons, Ltd.     

Measuring the duration of emotional experience: the influence of actual duration and response format

In a number of retrospective studies it has been found that the duration of emotional experience is highly variable and several determinants that account for this variability have been identified. However, two issues that may have consequences for the measurement of emotion duration have been left unaddressed. First, it is unclear whether people are capable of remembering the duration of their actual emotional experience. Second, it is uncertain whether estimates of the duration of emotional experience are influenced by the format of the response scale. Participants watched joy- and sadness-sustaining movie fragments of different durations. At the end of the day they were asked to estimate the duration of each fragment or the duration of their emotions during each fragment on a relatively short-range or long-range scale. Regardless of whether fragment or emotion duration was estimated, estimates were (a) largely accurate and (b) higher on long-range compared to short-range scales.     

Negative Emotional Reactions to Project Failure and the Self-Compassion to Learn from the Experience

Project failure is likely to generate a negative emotional response for those involved in the project. But do all people feel the same way? And are some better able to regulate their emotions to learn from the failure experience? In this paper we develop an emotion framework of project failure that relies on self‐determination to explain variance in the intensity of the negative emotions triggered by project failure and self‐compassion to explain variance in learning from project failure. We discuss the implications of our model for research on entrepreneurial and innovative organizations, employees' psychological ownership, and personal engagement at work.     

激发幼儿学习数学兴趣的有效途径——情感教学

人的认识活动与人的情感是紧密联系的,在幼儿园的一日活动中,幼儿的感知、想象、思维等心理活动都受到自身和教师情感因素的影响。近几年来重点强调把情感教育作为早期教育的重要领域,从理论到实践确立情感教育在早期教育中的特殊地位,这无疑是幼儿教育价值观的又一次重大发展。心理学家研究证明:情绪、情感对学前儿童的心理活动和行为的动机作用非常明显。情绪、情感直接指导着学前儿童的行为,愉悦的情感往往使他们愿意学习,不愉悦的情感就会导致他们做出各种消极行为。因此,情感和认知是密切联系的,情感对儿童的认知活动及其发展起着激发、促进作用或抑制、延缓作用。     

The effects of information about health hazards in food on consumers’ choice process

This study examines the effects of context (health hazard), direction (positive versus negative) and intensity of information about health hazards on consumers’ choice processes. We propose that choice of frequently purchased food commodities, ceteris paribus, is based on a single dimension—taste. We develop a set of hypotheses regarding the type of choice process to be employed in various information types and empirically test them in a field experiment design. Our results indicate that a single-dimension choice process is employed under a nonsevere message and a multidimensional process under high-intensity negative information.     

Individual characteristics and the arousal of mixed emotions: consequences for the effectiveness of charity fundraising advertisements

• Charities that deal with emotionally upsetting issues (severe physical disfigurement, cruelty to animals, etc.) frequently include in their fundraising materials images and messages with the potential to cause substantial psychological distress to some members of the public. Often, the materials presented arouse mixed positive and negative emotions within viewers. This study examined the influences of a number of potential antecedents of the stimulation of mixed emotions among individuals confronted with highly emotional charity fundraising advertisements. The research sought to identify the type of person most likely to experience mixed emotions when observing an emotional charity advertisement, the specific kinds of emotion felt most deeply by individuals with various characteristics, and the consequences of mixed emotions for a person's attitude towards the advertisement and for the individual's behavioural intention vis‐à‐vis future donations. Three made‐up charity advertisements were presented to a sample of 771 respondents. A model was constructed to predict the participants' emotional reactions to the advertisements and was estimated, the results suggesting that mixed emotions represented an important determinant of both attitude towards the advertisement and the sample members' behavioural intention.

Copyright © 2014 John Wiley & Sons, Ltd.     

浅谈模糊限制语在英语情感教学中的应用

在英语情感教学中,英语教学的重要内容与目标是围绕情感展开的,把情感教育放在首位,尤其是培养学生的兴趣、态度和自信心,同时让课堂成为师生之间知识与情感的交流平台。那么教师的课堂话语显得尤为重要,恰当得体的教学语言能减轻学生的心理紧张感,尤其模糊限制语在英语课堂中的运用,能使教学更加灵活多变,可使师生之间成功进行情感交流以实现高效教学。本文从语用角度阐释了模糊限制语在英语情感教学中的应用及语用策略以此加强师生情感交流,以此优化教学手段,从而提高英语教学效果。     

Changing consumer behaviour through eco-efficient services: an empirical study of car sharing in the Netherlands

In this paper ‘innovation’ is discussed as a strategy to change consumer behaviour to reduce the environmental impact of consumption. Innovation aims to improve the ‘production process’ of certain end results or ‘units of service’ for the consumer, which is defined as the ‘consumption technology’. This concept includes the entire organization of how these units of service are produced. ‘Eco-efficient services’ are introduced as an innovation strategy, based on theoretical considerations through which more eco-efficient consumption technologies and less environmentally damaging consumption behaviour could be realized. This strategy is explored through an empirical consumer behaviour study on commercial car sharing services in the Netherlands. Based on an inventory of the environmental effects of this approach, as exemplified by the car sharing schemes, it can tentatively be concluded that the eco-efficient services concept offers an interesting framework for reconsidering the current consumption practice and for generating innovative activities in industry. © 1998 John Wiley & Sons, Ltd and ERP Environment.