Group Support Systems and Virtual Collaboration: The HKNET Project

Groupware, and particularly Group Support System (GSS) tools, support organisational co-ordination and interaction between various organisational structures working within a decentralised market that evolves in different times and places. In 1998, 1999 and 2000 an educational project (HKNet) between the City University of Hong Kong (China) and the Eindhoven University of Technology (The Netherlands) has shown that remote collaboration can lead to successful problem solving in multicultural groups. This study focused on 178 participants, all of whom were involved in academic courses on software engineering, informatics and management using e-mail, videoconferencing, Internet phone connections and GroupSystems^T for both synchronous and asynchronous interactions. The task was to participate in a joint project on a chosen IT-related subject resulting in a joint report. The HKNet project created a win-win situation for both universities. Throughout the three-year project, GroupSystems^T supported efficient group problem solving, development of new-shared meaning and cultural attitude changes. The groups wrote creative reports that reflected their having worked successfully together. This paper presents selected results in an abbreviated form and the lessons learned from the last three years of the HKNet experience. Special emphasis is given to social and cultural phenomena. Limitations of our study will be discussed before to conclude with future research plans.     

Inferring Market Structure from Customer Response to Competing and Complementary Products

We consider customer influences on market structure, arguing that market structure should explain the extent to which any given set of market offerings are substitutes or complements. We describe recent additions to the market structure analysis literature and identify promising directions for new research in market structure analysis. Impressive advances in data collection, statistical methodology and information technology provide unique opportunities for researchers to build market structure tools that can assist real-time marketing decision-making.     

Exploring goal‐setting as a tool for leadership development

Goal‐setting theory is based on the premise that conscious goals affect action and is supported by four decades of research and more than 1,000 scholarly publications. Although the theory has been widely applied in management settings, it is an underused framework in the broader field of leadership development. This study considers the effects of goal‐setting as applied in a leadership program conducted for local board members in a nonprofit membership organization, the Florida Farm Bureau Federation. A final reduced regression model explains about 25% of the variance in individual performance by considering goal specificity, goal difficulty, education level, and gender. This study has implications for professional development programming and its application of goal‐setting theory. Additional research is needed to explore further the application of goal‐setting theory in programming for volunteer leaders.     

Life Sciences Roundtable: Strategy and Financing

In light of the challenges facing the pharmaceutical industry, a distinguished group of pharma executives and strategic and financial advisers discusses the following corporate decisions:

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