Is bank staff interaction associated with customer saving behavior in banks?

Major changes are underway in the U.S. retail banking sector toward heavy investments in technology and fewer in personnel. Using the 2017 survey of household economics and decision‐making (SHED) (n = 11,359), we examine the relationship between saving behavior related to emergency, long‐term and periodic expenses and personal, technological, and hybrid bank account access methods. Binary logistic regression models were used to estimate the odds of reporting various saving behaviors in relation to various banking access methods. Findings suggest that the personal access method is positively associated with savings behavior for periodic expenses for the general population, and negatively associated with emergency savings in people with lower education attainment. Technology is associated with all types of saving behavior, while the hybrid access method is associated only with saving for periodic expenses. As investments in self‐service technology increase, the importance of access methods to savings behavior must be considered.     

创新生态系统视角下价值共创如何影响企业创新绩效——一个有调节的中介模型

以创新生态系统为视角，引入创新资源互动与生态系统规范机制为中介变量和调节变量，探究价值共创如何影响企业创新绩效。基于307家企业样本数据，运用结构方程模型、Bootstrap和层级回归方法对数据进行分析。研究发现：创新生态系统中，价值共创不完全直接影响企业创新绩效；创新资源互动部分中介价值共创对企业创新绩效的影响；生态系统规范机制部分正向调节价值共创对创新资源互动的影响。最后提出，创新生态系统调控方与企业要差异化地制定提升创新绩效的实施方案，营造活跃的创新资源互动氛围，形成并完善系统内生态规范机制。     

关系质量对企业知识创造绩效的作用机理：一个被调节的中介模型

基于嵌入性视角，分别引入知识转移、合作模式作为中介变量和调节变量，深入探究关系质量影响企业知识创造绩效的内在机理。利用277份来自全国多地的制造业及高新技术企业调查问卷，采用多元回归方法进行实证研究。结果表明：经济型和社会型关系质量均正向影响企业知识创造绩效；社会型关系质量通过元素知识和架构知识转移正向影响企业知识创造绩效。在契约治理模式下，经济型关系质量更倾向于通过元素知识转移正向影响企业知识创造绩效；在股权治理模式下，社会型关系质量更倾向于通过架构知识转移正向影响企业知识创造绩效。     

Abuse of Market Dominance Under China’s Anti-Monopoly Law: The Case of Tetra Pak

Review of Industrial Organization - In this paper, we analyze a recent antitrust case of abuse of dominance that was decided by a Chinese administrative enforcement agency under China’s...     

Marketing online banking services: The voice of the customer

US banks have invested heavily in developing online capabilities, with the expectation of migrating customers to the new cheaper delivery system. Results in the USA thus far have been mixed at best; market penetration is low and customer usage is sporadic, focusing mainly on simple tasks. This paper reports on the first of two studies conducted to investigate the reasons for the mediocre performance. A qualitative consumer study revealed significant differences in attitudes and opinions between early users and those that banks hope will adopt next. Most importantly, future prospects could be characterised as indifferent about online banking; many were not convinced about its benefits and the value it provides. While the potential to expand the market for online banking services exists, banks need to re-examine their marketing approach.     

浅谈邮政企业管理在市场竞争环境下的机制创新

文章对邮政企业管理在市场竞争环境下如何进行机制创新的有关问题作了探讨,对如何构建产品创新机制,如何改革前台操作机制,如何构建业务管理机制作了具体的阐述。     

农村税费改革后乡镇财政面临的困难与对策

农村税费改革一方面促进了乡镇财政的规范化,另一方面也使乡镇财政面临更加严重的收支缺口和债务压力,并最终影响农村基层政权的正常运行.税费改革对乡镇财政带来的负面影响并非改革本身所致,而是由于相关的配套改革没有及时跟上造成的.解决乡镇财政困难的思路和对策是,调整中央与地方财力分配比例,理顺政府间分配关系;合理划分中央与地方的税收管理权限,逐步建立相对独立和完整的地方税体系;尽快建立规范的政府转移支付制度,加大对困难地区的转移支付;审慎解决乡镇债务问题,化解乡镇财政风险;努力构建乡镇公共政府和公共财政.     

江苏省耕地保护区划研究

文章以江苏省58个县级行政区为区划单元,应用主成分析法得出影响耕地保护的4个主成分,在此基础上应用聚类分析法初步得出耕地保护区,再结合定性分析最后确定六大耕地保护区。从区划结果看,与江苏省综合农业区划相一致,与客观实际能很好地吻合,说明应用综合数值分析模型研究耕地保护区划是成功的。最后,对得出的六大耕地保护区进行了简要的分析,为有计划分区制定耕地保护政策、措施提供了理论基础。     

双重二元经济条件下失地农民补偿问题研究

本文以福建省为例，探讨失地农民问题形成的原因和双重二元经济条件下现行征地补偿标准的缺陷，指出随着工业化和城市化的发展单位农业用地产值和单位建设用地产值两者之间差距不断扩大，征地补偿标准应综合考虑土地的新用途对产值的边际贡献以及土地利用对当地GDP的贡献。