Measuring inter-organizational trust—a critical review of the empirical research in 1990-2003

This study reviews empirical research on inter-organizational trust. Since the early 1990s, researchers on inter-organizational relationships have consistently argued that mutual trust is an essential factor of relationship quality and performance. The purpose of the study was to evaluate the advancements and setbacks in current empirical research in terms of measuring inter-organizational trust. This paper analyzes the theoretical approach, the conceptualization and operationalization, and the measurement issues covered in studies on inter-organizational trust conducted from 1990 to 2003. Although trust has emerged as an important factor in inter-organizational relationships, there are still major conceptual and methodological challenges to be met in studying this complex concept. The results show major inconsistencies in conceptualization, operationalization, and measurement of trust. The paper concludes with suggestions for further empirical research.     

Explaining Trade Flows of Singapore

The objective of this paper is twofold. First, the development of the trade patterns of Singapore and particularly between Singapore and its South-East Asian partners will be outlined and interpreted against a backdrop of relevant trade policy measures, for example in the context of the Association of Southeast Asian Nations (ASEAN). Second, a simple model of the gravity type is applied in order to establish and quantify the role of various trade determinants. Despite the fact that Singapore has strived at being a 'global city', it remains rather heavily biased towards East Asia as far as foreign trade is concerned. The role of ASEAN in particular is strong, even if the role of entrepôt trade tends to exaggerate the degree of integration between the economies of Singapore and ASEAN. It also seems clear that the latter, as an organization, has not contributed much to the development of trade relations between its members. Rather the closeness and the liberalization of these economies during the last 15 years or so appear to have been decisive. It is interesting to note that the newer members of ASEAN seem to have been integrated quickly in Singapore's economic network.     

Key capabilities in knowledge-intensive service business

The purpose of this study is to identify key capabilities in knowledge-intensive service business. Current service research lacks evidence on this topic, since knowledge-intensive services constitute a very heterogeneous group, making the identification of key capabilities challenging. To bridge this gap, a conceptual framework is developed, integrating discussion on knowledge intensity with the classical service features. Empirical data are collected from two case firms with the help of focus groups, theme interviews and a survey. Based on the developed framework and analyzed data, we identify four specific capability categories of knowledge management, service productization, project management, and relationship orchestration.     

Orderly exits from adjustable pegs and exchange rate bands

This paper examines the exit process from adjustable pegs and exchange rate bands, and the role of capital flows in these exits. It dwells on the experience of various countries, including Chile, Colombia, Egypt, Israel, India, Poland, and Yemen. It begins by identifying conditions under which exits are sought. Next, it discusses the prerequisites for a successful exit, factors affecting the pace of exit, and the nature of the post‐exit regime. It then examines the behavior of private capital flows, interest rates, and official reserves before and after three successful exits (Chile, India, and Poland), and draws broad policy lessons.     

Making things stick: enforcement and compliance

Environmental rules and regulations are only useful insofaras firms can be persuaded to comply with them in full or inpart. We survey the rapidly growing literature on the enforcementaspects of environmental policy. The difficulties facing anyregulatory agency are likely to be exacerbated by informationproblems, penalty constraints, and the evasion efforts of firms,and we emphasize the role that recent innovative approachesto implementation can play in bolstering more traditional enforcementinstruments.     

Urban job creation and unemployment in LDCs: Todaro vs. Harris and Todaro

Overwhelming urban migration occurred so rapidly in many developing countries that widespread unemployment and squalid living conditions are commonplace. For many of these countries, stopping urban migration has become a major policy. Two models propose 2 different theories of urban unemployment. Todaro's short-term effects model concludes that job creation actually causes unemployment. Todaro and Harris formulated a long-term effects model in which welfare subsidies create more employment and stimulate the economy. A real solution to urban job creation would include optimal allocation of investment between the rural and labor sectors. A once and for all hiring tax would reduce replacement hiring. It is impossible to design an optimal tax subsidy package for urban unemployment unless it includes knowledge of the dynamic response of migration and unemployment to the rate of net and gross hiring of labor. If subsidy taxes are levied on the agricultural sector, the net result may be a higher rate of capital formation in the (low social return) manufacturing sector and a lower one in the agricultural sector.     

Towards networked R&D management: the R&D approach of Sonera Corporation as an example

In this paper the authors delineate the challenges of a dynamic environment to R&D management. The authors build on most recent ideas, such as the dynamic capability view of the firm, as strategic foundation for modern R&D management. Collaboration is emphasized as a meta-capability for innovation. These ideas are merged into a 'Networked R&D Management' approach that emphasizes internal and external collaboration networks as critical for companies operating in a dynamic business environment. The approach is illustrated with ICT industry as an example. The implementation of Networked R&D Management is reflected in the illustrative case discussion of R&D management of Sonera Corporation.