旅游网站信息功能与旅游预订行为关系

随着中国的互联网的发展和普及，网站的各种功能越来越多也越来越强。旅游网站作为旅游信息服务的专业网站，在提供大量的有关旅游信息的同时，也提供强大的旅游预订功能。旅游网站信息的预订功能与游客的预订行为关系密切，旅游预订发展迅速。从旅游网站信息功能方面出发，探索了其与旅游预订行为的关系。     

社区商业文化价值的开发

社区商业文化产生于社区商业细致入微的服务及相对稳定的服务对象两者之间积极互动的过程。社区商业经营活动的过程就是社区商业文化形成的过程。质优价宜的商品、全面细致的服务、社区活动的参与和促销宣传活动的结合,强化了社区网点与社区居民之间的亲和关系。充分发挥社区商业文化吸引消费、引导消费的价值,必须从战略的高度对待选址、服务配套、人员配备、参与社区建设等经营管理的问题。     

Examining a hybrid model for e-satisfaction and e-loyalty to e-ticketing on airline websites

In the air transportation industry, web-based marketing has already been widely applied to service frequent customers as well as to attract new ones. The importance of attracting new customers and keeping existing ones loyal to e-ticketing on airline websites is crucial. Accordingly, this study proposes an integrated model for evaluating the effectiveness of airlines' websites from a customer point of view. This model is based on the three perspectives of the marketing mix 4Ps, E-SERVQUAL and Expectancy Disconfirmation Theory. E-marketing and E-SERVQUAL features are divided into three dimensions, specifically information, system and service disconfirmations. The methodology was applied based on Structural Equation Modeling (SEM) and was administered to online customers who carry out e-ticketing via an airline website. The results show that customer disconfirmations have a positive significant impact on overall customer e-satisfaction. The significance of this relationship was more considerable in the service dimension of e-marketing, as well as the system dimensions of E-SERVQUAL and e-marketing. Moreover, overall e-satisfaction was found to mediate the relationship between customer disconfirmations and consumer e-loyalty.     

E-loyalty driven by website quality: The case of destination marketing organization websites

The capability of website quality management to drive tourism customer e-loyalty is the key factor to achieve superior performance of destination marketing organization (DMO) website operations. The quality management approaches that revolve around website design quality and online relationship quality have drawn intensive attention from e-loyalty researchers in recent years. Thorough empirical investigation, however, still lacks in incorporating the integrative impact generated by the two approaches into DMO website quality management. The current study introduces and validates a theoretical framework based on such impact. As the research result reveals, six facets predict tourism customer e-loyalty directly: informational usefulness, navigational effectiveness, aesthetic appeal, entertainment, social presence, and self-concept congruity embedded in the functional, emotional, and symbolic dimensions of website design quality. Online relationship quality, comprised of relationship satisfaction and relationship trust, plays a partial mediator role in amplifying the e-loyalty driving effect of website design quality in the DMO website context.     

Promoting Giving Campaigns in University Websites: A Cross-cultural Comparison between the United States and South Korea

ABSTRACT

This study was designed to compare the ways the websites promote giving campaigns between the United States and South Korea. Furthermore, this study explored how the campaign appeals are associated with the distinct cultural values between universities in the United States and Korea. Guided by a content analysis of 200 universities in the United States and South Korea, the findings of this study demonstrated that, compared to the Korean university websites, U.S. university websites more frequently targeted university-affiliated donors, including alumni, students, parents, and so forth, and used multimedia-based exemplars about the giving campaigns.     

高性能电子商务网站前端设计理念研究

随着电子商务的发展,电子商务网站数量越来越多,流量越来越大,页面元素也越来越多,这就使得电子商务网站的页面响应速度变慢,为了使电子商务网站前端提高其性能,本文首先对相关概念进行界定,然后找出影响电子商务网站前端性能的因素,最后根据这些因素提出高性能电子商务网站前端设计理念。     

变频器调速系统在门式起重机上的应用

随着新技术和控制系统设备的发展,变频调速技术在起重机领域得到广泛应用,为可靠调速及节能提供全新的方案。文中研究了变频调速技术在门式起重机中的应用,对变频调速系统常见故障做了归纳总结,并提出了相应的解决措施,为起重机电控系统设计及改造提供了参考。     

研究生网络思想政治教育实效性的制约因素研究

研究生网络思想政治教育是一项庞杂的系统工程,追求实效性是这项系统工程的基本理念和本质要求。文章从理念、环境、技术、内容、方法、投资、制度、素质8个方面探究研究生网络思想政治教育实效性的制约因素,对于增强研究生网络思想政治教育的针对性,提升其工作的实效性,以及实现其价值目标,具有重大的理论价值和现实意义。     

The impact of the introduction and use of an informational website on offline customer buying behavior

Do customers increase or decrease their spending in response to the introduction of an informational website? To answer this question, this study considers the effects of the introduction and use of an informational website by a large national retailer on offline customer buying behavior. More specifically, we study a website's effects on the number of shopping trips and the amount spent per category per shopping trip. The model is calibrated through the estimation of a Poisson model (shopping trips) and a type-II tobit model (the amount spent per category per shopping trip), with effect parameters that vary across customers. For the focal retailer, an informational website creates more bad than good news; most website visitors engage in fewer shopping trips and spend less in all product categories. The authors also compare the characteristics of shoppers who exhibit negative website effects with those few shoppers who show positive effects and thus derive key implications for research and practice.     

安徽省旅游网站建设的比较研究

旅游网站评价研究对旅游网站发展极为重要。采用比较研究法,从网站建设的数量特征和质量特征两个角度出发,将安徽旅游网站与北京、上海、广东等旅游强省（市）的旅游网站建设进行比较研究。研究结果显示,安徽旅游网站数量偏少,总体质量偏低。最后,提出安徽旅游网站建设的建议。