What do seasonal lodging operators need to know about seasonal workers?

Part of the seasonal employee retention problem stems from a lack of understanding of diversified seasonal employees. The overall job satisfaction of seasonal workers and the attitudes toward co-workers and the workplace need to be studied to identify factors that would help employers in retaining a full workforce. Job satisfaction, the workers' perceptions, and expectations of social and physical working environments were identified. Seasonal workers perceive different social and moral values, and management might affect seasonal worker job satisfaction. Such differences may help in explaining the relationship between social value and job satisfaction relationship in summer destination resorts.