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The introduction of an internal market to the NHS in April 1991 has created a vastly different structure for the delivery of healthcare throughout the UK. This paper investigates the relationship between the changing income structure of acute care Trusts and their use of marketing as a tool to manage an increasingly complex operating environment. Primary data from a postal questionnaire to Trust Chief Executives (or their representatives) has been used to classify the 51 responding Trusts according to their performance within an acute care market that accounts for some £3.57 billion of the annual NHS spend.This is the first time that this type of marketing risk analysis as been attempted within the UK Health Service. An innovativepositional matrix has been developed, categorising all the acute healthcare Trusts into four categories according to theirMarketing Index (MI) and Perceived Future Income Instability (INS) scores. The study suggests that about 24 per cent of all the Trusts are excessively exposed to future business risk as evident by their rather high income instability scores and low useof marketing tools and therefore more attention to marketing has to be given by these Trusts. Closer analysis of the results ofthe data indicates that those Trusts with a high marketing index (i.e. those more likely to be able to handle income instability),place market analysis, marketing strategy, demand forecasting and personal contact with purchasers, as top priorities. ThoseTrusts with low marketing indexes give priority to pricing analysis and personal contact with purchasers only. 相似文献
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《商对商营销杂志》2013,20(3):27-48
ABSTRACT We argue that the model of relationships and networks proposed by the IMP group in terms of actors, activities and resources (AAR), which forms the basis of much IMP research, needs to be extended to incorporate a fourth dimension of relations and networks, namely that of ideas or schemas. These schemas are the way managers make sense of their world and the interactions taking place with other organizations and represent a different kind of dynamical force shaping relationship and network development. We use an extended longitudinal case study to illustrate the role of firms' schemas in shaping the evolution of a business network and consider the research and management implications arising from this additional network dimension. 相似文献
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网络营销──现代企业制胜之术 总被引:1,自引:0,他引:1
网络营销作为一种新兴的营销方式,越来越被现代企业所重视,并成为21世纪的营销趋势。网络营销与传统的营销方式相比具有显著的优势。然而由于我国网络营销的发展总体水平较低,网络营销还属于起步阶段,网络对企业营销的巨大优势与潜力没有被挖掘出来。因此,要解决好我国网络营销中注意的问题,加大力度发展我国的网络营销。 相似文献
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奥运会作为世界顶级体育赛事,奥运营销的商机必然备受瞩目,到目前为止,北京2008年奥运会已签订了10家合作伙伴和8家赞助商。在这些有幸参与奥运营销的企业感到无限风光的同时,也有专家提醒,赢得奥运会赞助资格并不意味着掌握了打开金库大门的钥匙,对于那些渴望通过奥运赞助实现 相似文献
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据统计,目前中国网民总人数为1.23亿,和去年相比增长了19%。互联网作为第四媒介,其受众一直保持着高增长的趋势。在用户增长的背后,网络环境在发生变化。休闲娱乐和获取信息成为网友上网的主要目的,而休闲娱乐已经成为最主要的目的。 相似文献
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计算机网络日益普及丰富了家具企业市场营销的内涵,为家具企业网络营销带来了良好的机遇。在网络环境下,客户处于倾向建立一种学习型关系的强势地位。因此,树立客户资产观、重组业务流程、导入并实施客户关系管理、营造"客户至上"的家具企业网络文化、有效锁定客户及增强网络形象和信誉是家具企业营销获取竞争优势的关键所在,同时也为家具企业市场营销策略的选择和营销手段的科学化提供了技术支持。 相似文献
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The New Industrial Organization and Small Business 总被引:2,自引:0,他引:2
The small business sector is an important part of the American economic landscape, in both absolute and relative terms. Despite its absolute growth, however, the sector accounts for a diminishing share of private sector activity. But its importance, and changes in importance, vary across industrial sectors of the economy.Drawing on the theoretical and empirical insights developed in recent books by John Sutton, we suggest that the presence or absence of endogenous strategic behaviors of the larger firms with respect to advertising, promotion, research and development, and other sunk cost expenditures may well play an important role in explaining the differing levels of small business importance, both cross-sectionally and over time. We conclude the paper with suggestions for research directions that could shed further light on these ideas. 相似文献
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我国旅游企业网络化经营的探讨 总被引:2,自引:0,他引:2
网络化组织作为一种新的制度安排 ,符合我国旅游产业的结构调整和经营特点。本文在分析旅游产品的特性和网络化组织优势的前提下 ,讨论了网络化经营的条件和制度安排 ,并针对我国目前的市场经济和法制现状 ,提出集团化网络是我国旅游企业首选的制度安排模式。 相似文献
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与传统的营销方式相比,网络营销具有明显的优势,蕴藏着巨大的潜能,极具发展前景,必将成为21世纪企业营销的主流。而其发展之迅猛,使得客观分析我国网络营销的现状并提出发展对策已迫在眉睫。因此,在宏观和微观上制定相应对策,以促进我国企业网络营销的健康、有序、快速的发展。 相似文献
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我国网络营销发展中的问题及对策 总被引:3,自引:0,他引:3
自90年代Internet允许商业应用以来,网络营销在发达国家已经展现出光明和广阔的前景。我国网络交易仍处于初级阶段,存在许多问题,应在宣传、引导、网络建设和利用、基础设施、安全保障、法律法规等方面采取相应措施,以此推动网络营销的发展。 相似文献
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This paper analyses the role of knowledge intensive business services (KIBS) as innovation agents for other firms and industries with empirical evidence from the capital region of Oslo, Norway. It focuses in particular on the role of two sectors (software industry and organisational consultants) in stimulating innovation and growth, showing that firms in the two KIBS sectors mainly provide products and services tailored to individual clients and have frequent face-to-face meetings, relationships that may stimulate innovation. Moreover, data reveal that Oslo firms are more frequent users of consultancy services than firms located outside urban areas, suggesting a gap between ‘insiders’ and ‘outsiders’. 相似文献
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《Journal of Relationship Marketing》2013,12(4):39-60
Abstract Competition in higher education in many different countries mandates the need for assessments of customer perceived service quality for differentiation purposes. This study identified key determinants that influence students perception of quality in business education in New Zealand. Strategic implications for universities and suggestions for future research are provided. 相似文献
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Sun Yongjian LI Yinghong 《中国对外贸易(英文版)》2005,(15):7-11
"The network will foster new relationship between US and Chinese small and mediumsize companies in 14 key business centers, generating new opportunities for US SMEs in the China market and prosperity for both our great nations, " said Tim Hauser. 相似文献
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Sun Yongjian LI Yinghong 《中国对外贸易(英文版)》2005,(16)
“The network will foster new relationship between US and Chinese small and mediumsize companies in 14 key business centers, generating new opportunities for US SMEs in the China market and prosperity for both our great nations,“said Tim Hauser.…… 相似文献
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网络经济的到来对传统企业产生了巨大的影响,传统企业在开展互联网营销时存在着营销渠道冲突、战略定位不准、网上品牌危机以及营销速度较慢等问题,本文认为传统企业应从渠道整合、服务营销、网上品牌、营销速度几个方面实施战略转移,以加快企业信息化和组织结构扁平化进程,通过制定切实可行的网络营销计划,充分利用企业现有资源,体现竞争优势. 相似文献
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新营销理论的发展与整合 总被引:8,自引:0,他引:8
本分析了新营销环境的变化,阐述了二十世纪末新营销理论的发展与探索,指出CRM与新营销理论都建立在强调客户资产的基础上,CRM成为新营销理论与方法的整合。 相似文献
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《商对商营销杂志》2013,20(4):149-180
ABSTRACT A total of 131 books were reviewed over the period, 1993–2003 in the Book Review Section of the Journal of Business to Business Marketing. The books encompassed a broad array of topics, including the basic marketing mix elements of business-to-business marketing, purchasing, buyer-seller relationships, global marketing, Internet and e-commerce, organization studies, research methodology, strategy and general management and education. During this period, 5 review essays provided thematic and comparative evaluation of a set of books. This cumulative index is divided into two sections. The first provides a subject listing of books reviewed and the second is a chronological listing. All book reviews are located at the end of each issue of the journal. 相似文献