品牌权益影响下的双渠道供应链定价决策及协调研究

针对一个制造商开通直销渠道销售产品与零售商的价格竞争问题,文章基于制造商与零售商共享品牌权益的视角,研究在制造商双渠道供应链结构中,价格和品牌权益同时作用下的双渠道供应链定价决策,分别分析在集中决策下和分散决策下,品牌权益对两种渠道价格和利润的影响。研究发现：在集中决策下,两种渠道的价格、利润与品牌权益成正相关;在分散决策下,当品牌权益超过一定临界值时,其对制造商直销渠道的价格和制造商总利润的影响大于零售商。鉴于品牌权益对供应链定价决策的重要影响,文章建立制造商和零售商之间的品牌权益成本共担机制,并通过数值仿真分析发现,当实施品牌权益成本共担机制时,制造商和零售商的销售价格和利润均是最优的。因此,零售商应加强与制造商的互动,共同创造高品牌权益的同时,也应共同分享高品牌权益。     

考虑自有品牌与直销渠道下的广告模型研究

本文研究制造商引入直销渠道和零售商创建自有品牌之间渠道的竞争关系。零售商创建自有品牌作为制造商品牌的替代品,消费者判断购买何种产品时,受制造商产品广告效应的影响,而制造商开通直销渠道受消费者渠道偏好的影响。研究发现,当制造商产品的销售比例小于一定范围时,零售商和制造商渠道的均衡决策是双方同时引入自有品牌和直销渠道。     

零售商风险规避对制造商双渠道选择的影响

在随机的市场需求条件下,本文针对风险中性制造商为主导和风险规避零售商为随从的两级供应链,构建了单源渠道和双源渠道情形下供应链Stackelberg博弈模型,对比分析了不同情形下供应链均衡策略的变化。研究结果表明零售商的风险规避只能改变零售渠道的价格,而不会影响制造商批发价格和电子直销价格的制定;电子直销渠道市场份额会影响制造商和零售商决策的制定,减缓零售商的风险规避影响程度,品牌差异策略并不能完全协调渠道间的冲突。     

虚拟品牌社区环境下顾客参与价值共创对品牌体验的影响

以虚拟品牌社区顾客为研究对象,采用结构方程模型的方法,实证检验了顾客参与两种类型价值共创行为与品牌体验之间的关系。结果发现:顾客参与发起的价值共创对感官体验、思考体验和行为体验具有正向显著影响;顾客参与自发的价值共创对感官、情感、思考、行为和关联体验都具有显著正向影响。因此,顾客参与价值共创是提升虚拟品牌社区顾客品牌体验的有效路径。     

零售商自有品牌思辨

零售商自有品牌战略为零售商更好地利用自身优势,参与市场竞争提供了一个可供选择的方案,但其实施是个复杂的耗时耗力的系统工程。能否获得比经营制造商品牌更大的利润,是判断是否实施自有品牌的一个标准,它取决于零售商的规模、对渠道的控制能力以及对自有品牌的经营与运作。     

浅谈渠道机会主义行为的控制机制

近年来,渠道机会主义行为盛行,从各行各业经常发生的经销商窜货事件就可见一般。在渠道管理中,经销商的机会主义行为损害了制造商的利益、同事损害了品牌形象,对交易关系带来了巨大挑战。作为制造商,对掌握渠道终端资源的经销商,应该采取措施减少经销商的渠道机会主义行为。本文将对渠道机会主义行为进行分类并给出其影响因素。     

低卷入产品品牌体验如何影响品牌忠诚

基于Schmitt的心理学模组概念,将品牌体验进行维度划分,之后以牙膏产品为代表,研究了品牌体验各维度对品牌忠诚的影响。在上海、青岛、沈阳三座城市随机发放问卷,构建了以五种品牌体验为自变量,两种品牌忠诚为因变量的结构方程模型进行实证研究。结果发现不同的品牌体验对品牌态度忠诚和行为忠诚存在不同的影响。     

品牌农产品网络营销多主体协同激励策略研究

随着数字技术的快速发展，电商已成为农产品销售的重要渠道。实现农产品品牌网络营销行为的规范化，是优化农产品品牌电商营销环境与保障我国“菜篮子”安全民生工程建设必须解决的问题。为探索消费者与政府对品牌农产品网络营销行为的正负双向协同激励机制，建立政府、消费者与品牌农产品企业间的三方演化博弈模型，通过理论推演分析三方行为演化规律与演化稳定策略，结合仿真实验验证模型结论并识别激励策略的关键影响因素。研究结果表明：仅依赖于政府单一激励模式无法有效优化农产品品牌的营销环境，构建消费者参与的政府双向协同激励机制更有助于优化农产品网络营销环境。基于此，应创造多元沟通渠道，营造社会协同激励环境；促进正负双向激励互补，推动网络营销环境优化；推进制度与技术互补，人工智能赋能品牌监管。     

基于5W2H分析法的家电零售商品牌主推营销

当前,我国家电制造业和零售连锁业双双步入微利时代,家电企业与渠道企业同时将它们的利润增长都寄希望在渠道环节上,势必会带来激烈的利益冲突。品牌建设是解决中国家电业营销渠道冲突的有效之道,从战术层面来说,家电零售商利用连锁商业的品牌声誉进行制造商品牌主推营销作为一种新型的营销手段,值得研究与推广。本文从家电零售商的角度拟通过5W2H分析法,探索家电零售商如何有效进行品牌主推营销以达到更优质的营销效果。     

渠道效率评估模型选择

利用渠道模型评估渠道效率可以克服通常评估渠道效率时的两个缺点：一是没考虑最终用户，二是很少考虑渠道成员的各种成本。并且渠道流模型能进一步说明每类渠道成员对渠道所创造价值的贡献，以及决定该如何在制造商，中间商与最终用户间分配渠道利润。     

通道费的生产及其对生产商利润影响——基于品牌价值视角的研究

通道费的收取引起了渠道冲突和零供关系紧张,“效率促进论”和“市场势力论”两大阵营从自己的领域进行了研究,但对于通道费对生产商利润影响没有一致的结论。文章尝试从品牌价值的视角重新研究通道费的生产,解释了通道费的存在基础--零售商市场势力及其来源,并在此基础上研究了零售商品牌价值对零售数量和生产商利润的影响,最后通过我国制造业的数据说明通道费没有降低生产商利润的结论,这一研究不但具有理论研究的重要意义,更具有指导政策方向的现实价值。     

The Retailer's Perspective on the Link Between Logistical Resources and Perceived Customer Loyalty to Manufacturer Brands

The objective of this study was to investigate the relationships between logistics and brand‐related resources, and assess their impact on the retailer's perceptions of customer loyalty to manufacturer brands. On the basis of theoretical underpinnings of the resource‐based view, this study explores the relationships among four main variables: (1) variety of collaborative logistics technologies shared between retailers and manufacturers, (2) manufacturer's logistics operations quality provided to retailers, (3) retailer's brand differentiation orientation, and (4) retailer's perceptions of customers loyalty to manufacturer brands. An online survey was conducted on 313 senior marketing and supply chain managers from retailer firms. The results of the structural equation analysis support a mediated relationship between logistical resources and perceived loyalty to manufacturer brands. The retailers believe that shared logistics technologies enable manufacturers and retailers to offer higher levels of availability and visibility of preferred brands to their end‐user customers. In turn, the end‐users become more confident with their decisions to repurchase the same brand offerings.     

中国家电市场营销渠道变革与家电制造企业的渠道关系选择

随着大型家电连锁零售业态的迅速成长,中国家电市场营销渠道正处于冲突多发、重组加剧的演变阶段.处于变革环境中的家电制造企业如何调整自己的渠道关系,取决于外部环境的不确定性、中间商对下游渠道创造增加值的能力和制造商的可替代性三个变量的不同组合.本文基于上述变量,在Kim&Frazier对渠道关系类型研究的基础上,构建了我国家电市场的渠道关系模型,据此阐述不同品牌影响力的家电制造企业在不同层级市场的渠道关系选择.     

A Positive Theory of Private Label: A Strategic Role of Private Label in a Duopoly National-Brand Market

This article offers an economic rationale for national brands to provide private labels to their retailers. We build a game-theoretic model that analyzes the interactions among two national brand manufacturers and one common retailer. In an interesting strategic role, the private label mitigates the promotion competition between the two national brands and provides benefits for all three members in the channel. Our analysis shows that offering a private label can be a credible commitment from a national brand manufacturer that it will not engage in promotions and decrease the incentive of the national brand rival to engage in promotions. In this way, we attempt to provide a reason for why national brand manufacturers provide retailers with private labels in practice. In addition, we discuss the optimal quality level of private labels.     

自有品牌对连锁商业品牌战略的影响分析

零售商实施品牌战略是制造商和零售商之间垂直竞争加剧的产物,也是应对零售商之间水平竞争的需要.零售商品牌战略包括企业品牌和商品及服务品牌两个层次.作为零售商商品品牌的重要内容,自有品牌通过企业品牌和制造商品牌两个路径对零售企业的品牌战略产生影响.为保证品牌战略的有效实施,零售企业必须处理好业态选择、品类管理、品牌策略的管理等.     

An appraisal framework of the determinants and consequences of brand happiness

Recent academic discussions about the concept of brand happiness have introduced brand happiness as a promising new branding asset and a key research area. There is scientific evidence that its strong desirability, its characteristic of greatest emotional fulfillment, and its superior power to influence brand behavior qualify brand happiness as an important brand goal and differentiate it from other emotional‐relational concepts (e.g., emotional brand attachment, customer delight). However, there is no evidence on the effectiveness of brand happiness. To provide essential new insights in this research field, the authors theoretically develop an appraisal framework of the determinants and consequences of brand happiness and empirically verify it in four industry sectors. On the cross‐industry level, brand relationship quality, brand self‐relevance, brand goal‐congruence, and actual and ideal brand self‐congruence are confirmed to be important brand appraisal determinants of brand happiness, and pleasantness, fairness, and certainty are confirmed to be important situational appraisal determinants of brand happiness. The behavioral power of brand happiness was supported by showing that brand happiness strongly predicts five coping strategies; namely, the problem‐focused coping strategies of (re‐)purchase intention and price premium, and the emotion‐focused coping strategies of word‐of‐mouth, brand evangelism, and brand forgiveness. On an industry‐specific level, differences are observed regarding the influence of some of the brand appraisal determinants on brand happiness and regarding the influence of some of the situational appraisal determinants on brand happiness across the four analyzed industry sectors.     

Store brand and national brand promotion attitudes antecedents

Retailers compete against national manufacturers by launching store brands. National manufactures regularly use brand promotions to fight store brands back. The purpose of this article is to find out whether attitudes toward national brand promotions and store brands have similar or different conceptual antecedents. The study presents and tests a model of the effects of shoppers´ characteristics (price and non-price-related) on attitudes toward store brand and national brand promotions. The results support that constructs relating to price impact both store brand attitude and national brand promotion attitude, but the strength of some of these relationships differ. Other shopper characteristics like brand loyalty and store loyalty, have similar negative and positive effects, respectively. These slight differences suggest that promotions of national brands might be a good tool for fighting back store brands, but manufacturers need to design and target these promotions carefully in order to avoid head-to-head competition.     

The role of the brand in driving online loyalty for multichannel retailers

Multichannel retailers offer shoppers the possibility to cross channels to complete their shopping process. Multichannel retailers, unlike pure online sellers, offer shoppers multiple contact points to experience the brand. Also, multichannel retailers can leverage the trust and attachment to their brands that has been built with their offline presence to drive customers to buy online. Our paper explores the role of the customer relationship with the brand, with variables such as brand trust, brand attachment and length of brand relationship, as drivers of loyal behaviours towards the online channel. We compare the impact of these variables with those of the technology acceptance model. Multiple linear regression analysis is applied to data collected through a survey answered by 1533 multichannel retail shoppers in two product categories (apparel and consumer electronics) in two countries (UK and Spain). Our findings show that both brand trust and brand attachment have a positive impact on loyal behaviours towards the online channel, and that different loyalty behaviours, i.e. purchase intentions, word of mouth and electronic word of mouth are explained by different variables.     

产品伤害事件对消费者品牌忠诚度的影响机制研究

本文从产品伤害事件的感知损失程度的角度,研究了产品伤害事件的感知损失程度与品牌感知风险、品牌情感、品牌信任、品牌忠诚之间的关系。文章认为,产品伤害事件中的感知损失与感知风险正相关,与品牌情感、品牌信任负相关;感知风险与品牌情感、品牌信任负相关;品牌情感、品牌信任与品牌忠诚正相关。产品伤害事件对品牌忠诚度影响的机制是产品伤害事件以及与该事件相关的各项信息形成消费者的感知损失与感知风险,进而影响品牌情感与品牌信任,最后导致品牌忠诚度的改变。文章提出,在产品伤害事件不幸发生后,最佳的处理方式是尽量通过各种可能的措施使消费者感到本公司值得信赖,相信公司能够在未来避免此类事件再次发生,能够确保消费者的利益,从而减少消费者对该品牌的疑虑,减弱对该品牌的感知风险,只有这样才能尽量维持消费者对该品牌的喜爱与信任,并进而维持对该品牌的忠诚度。     

企业并购品牌整合对品牌资产的影响

全球金融风暴引起新一轮的企业并购浪潮。在品牌并购中,品牌整合是企业要解决的核心问题。在梳理相关文献的基础上,分析品牌整合对品牌资产的影响过程,构建基于消费者的品牌整合对品牌资产影响的理论模型,并提出加强并购品牌整合的对策建议。