经济危机背景下中小型第三方物流服务企业发展策略

在阐述第三方物流内涵、运作模式及特点的基础上,总结了经济危机对中小型第三方物流服务企业产生的影响,最终提出了经济危机背景下中小型第三方物流服务企业的发展战略,以促进中小型第三方物流服务企业的健康、有序发展。     

第三方物流企业顾客满意度关键影响因素分析

以研究我国第三方物流企业顾客满意度关键影响因素为主题,探索如何通过实施关键影响因素提高第三方物流企业顾客满意度。通过对国内20家提供第三方物流服务企业和100余家使用第三方物流服务企业的面谈和问卷调查,采用效度、相关分析、回归分析等定性分析方法,提出了适合我国第三方物流企业顾客满意度的服务可靠性、完整性等七个维度服务稳定程度、派送方顾客满意情况等十个关键影响因素的理论模型。     

南昌市第三方物流企业服务能力现状与对策

首先从内、外部环境方面分析了南昌市第三方物流发展现状,找出南昌市第三方物流服务能力的特点;接着通过对比国内外第三方物流服务能力评价指标,分析南昌市第三方物流存在的问题;最后提出提升南昌市第三方物流企业服务能力的四项对策。     

第三方物流企业客户忠诚的驱动因素及其作用机理研究

第三方物流作为新兴的物流管理模式,成为理论界和实践界广泛关注的问题之一。但服务意识缺位、缺乏完善的服务指标、信息化服务能力薄弱等因素导致第三方物流企业客户忠诚度较低,极大地阻碍了第三方物流企业发展。在分析第三方物流企业发展现状和特征基础上,提出驱动第三方物流企业客户忠诚主要因素:客户感知价值、客户满意、转换成本和相关环境因素,运用层次分析法测度这些因素对第三方物流企业客户忠诚的作用机理。最后,通过案例验证其可行性和有效性。     

基于CRM的第三方物流企业客户服务策略研究

物流业是一个以服务为核心的行业,第三方物流客户服务水平的高低直接决定了其竞争力的高低,因此提高物流服务水平对于第三方物流企业具有重要意义。文章对第三方物流的服务现状进行了总结,同时针对我国第三方物流在客户服务上存在的种种问题,结合CRM理论进行分析和探讨,提出了切实可行的解决方案,形成了一套第三方物流企业可以实际操作的客户关系管理策略。     

论我国第三方物流企业服务水平的提升对策

第三方物流是上世纪末新兴的产业,是现代物流的重要组织形式。第三方物流产业对于提高我国物流企业的整体实力方面有着重要的作用。因此研究探讨我国第三方物流服务中的问题,具有重大的现实意义。文中首先介绍了我国第三方物流服务的现状,并基于现状指出第三方物流在服务中存在的问题,继而提出提升我国第三方物流服务水平的对策。     

第三方物流企业物流服务能力实证研究

以第三方物流企业服务能力为研究对象,建立指标体系,运用层次分析法AHP确定各指标权重,选取长春市某第三方物流服务企业进行实证分析,得出决定第三方物流服务能力的因素,在此基础上,对第三方物流服务能力改进提出相应对策建议。     

第三方物流企业物流服务能力实证研究

以第三方物流企业服务能力为研究对象,建立指标体系,运用层次分析法AHP确定各指标权重,选取长春市某第三方物流服务企业进行实证分析,得出决定第三方物流服务能力的因素,在此基础上,对第三方物流服务能力改进提出相应对策建议。     

第三方物流企业市场需求分析

需求问题是中国第三方物流发展的关键,正确分析物流需求是第三方物流企业发展的首要前提.本文引用迈克尔·波特的五力竞争模型从第三方物流企业间的竞争、买方情况、潜在入侵者、第三方物流企业的供应商和第三方物流服务的替代品五个方面对微观的第三方物流企业需求进行了深入分析,以寻求合理把握物流企业市场需求的方法.     

第三方物流服务产品的分析

我国第三方物流企业发展很快,但服务产品的结构不是很合理。通过对我国物流企业的服务产品的分析和总结,在产品的结构上分析了物流产品的性质、物流产品结构的三维,提出了第三方物流产品结构的合理性和原则,为第三方物流企业的服务产品结构的发展提供一些建议。     

Incumplimiento del salario mínimo en Europa central y oriental

En este estudio se analiza el incumplimiento del salario mínimo durante el periodo 2003–2012 en diez países de Europa central y oriental con salario mínimo obligatorio nacional. A partir de los datos de EU‐SILC y la metodología propuesta por Bhorat, Kanbur y Mayet (2013), se cuantifica la incidencia y magnitud del incumplimiento. Se realizan análisis de regresión sobre determinantes individuales, laborales y macroeconómicos. Aunque la incidencia permanece relativamente baja, los trabajadores a los que se dirigen las políticas de salario mínimo parecen los más expuestos a su incumplimiento. Con el tiempo, una mayor incidencia se asocia a una razón más alta entre salario mínimo y salario medio.     

Value at Risk in the Suburbs: Eminent Domain and the Geographical Politics of the US Foreclosure Crisis

Several US counties and local governments have recently considered a novel solution to the foreclosure crisis. They plan to use eminent domain to compel the owners of mortgage debt—and specifically of private‐label mortgage‐backed securities—to sell the debt to the government at a price reflecting the loan's market value. The government would then restructure the debt and resell it to new investors. The plans are striking because—in contrast to both development‐driven eminent domain and the federal subprime bank bailout—they would force investors to assume asset devaluation and increased long‐term risk. Notably, the plans have emerged as an instance of financialization‐focused politics in suburbs and suburban cities of color, specifically majority‐black and ‐Latino/a suburbs. Local support for the plans, we argue, is rooted in the long‐term disinvestment of these ‘suburbs of exception', which became targets of subprime lending and eventually sites where the ‘financial exception' has been localized. But these demographic shifts, fragmentation and fiscal pressures have at the same time created a suburban political terrain in which the plans have gained their strongest political support.     

Towards a Theory of Serendipity: A Systematic Review and Conceptualization

Serendipity – the notion of making surprising and valuable discoveries – plays a major role in the success of individuals and organizations alike. Previous research has established the importance of serendipity and identified important individual- and organizational-level antecedents. However, the literature has been dispersed and the boundaries of the concept have been blurry, leading to a lack of conceptual clarity and structure, and thus limiting validity and managerial actionability. Based on a systematic literature review, I synthesize existing management-related research on serendipity and explicate the emergence and composition of serendipity in the organizational context. I first identify three necessary conditions that differentiate serendipity from related concepts such as luck or targeted innovation: agency, surprise, and value. Then, I draw from the literature on sensemaking, event-based theorizing, and quantum-based approaches to management to conceptualize the process of cultivating serendipity in the organizational context as a process of enabling potentiality and materialization, and develop a multi-level theory of (cultivating) serendipity. This conceptualization contributes to our collective understanding of how, why, and when (i.e., under what conditions) organizations can leverage the value in the unexpected, which opens up fruitful avenues for further research.     

Accountability of NGOs in Bangladesh A critical overview

NGOs in Bangladesh have been recognized as effective change agents in the socio-economic arena throughout the world. Their contributions in micro credit, non-formal education and primary health care are widely known. NGOs play a significant role in society. NGO accountability, as a result, has become a critical issue. NGO accountability in Bangladesh has been examined here in relation to patrons, clients and themselves. Of the three relationships only accountability to patrons is in a near satisfactory state. Accountability to clients is handicapped by lack of opportunities of beneficiaries to participate meaningfully in NGO policy making. Accountability to themselves is adversely affected due to the adherence to a strictly hierarchical system and the influence of founding and charismatic NGO leaders.     

Cultural Economy Planning in Creative Cities: Discourse and Practice

While a growing body of research analyses the functional mechanisms of the cultural or creative economy, there has been little attention devoted to understanding how local governments translate this work into policy. Moreover, research in this vein focuses predominately on Richard Florida's creative class thesis rather than considering the wider body of work that may influence policy. This article seeks to develop a deeper understanding of how municipalities conceptualize and plan for the cultural economy through the lens of two cities held up as model ‘creative cities’ — Austin, Texas and Toronto, Ontario. The work pays particular attention to how the cities adopt and adapt leading theories, strategies and discourses of the cultural economy. While policy documents indicate that the cities embrace the creative city model, in practice agencies tend to adapt conventional economic development strategies for cultural economy activity and appropriate the language of the creative city for multiple purposes.     

Input/output ranges and performance: an examination of US machine tool producers

Despite the establishment of high-tech multinational enterprises (MNEs) in Ireland since the late 1950s, the country did not succeed in closing the technological gap with most of its EU counterparts. The weak National System of Innovation (NSI), and in particular low business and government R&D levels, combined with a lack of research and technology linkages between MNEs and indigenous firms, explain these poor results. However, the Shannon region in the West of the country presents some specific institutional characteristics that could theoretically make the region a strong technological enclave. The various actors in the region - i.e. the administrative, financial, political and research institutions, as well as the business organizations - have indeed infused a new type of economic development. After a brief review of the available concepts and models articulated around these actors and their interrelationships, the paper analyses whether the Shannon region, taken as an illustrative example, mirrors a specific economic and technological localized setting. The study is based on a survey of indigenous and foreign firms.     

Sixty years of discrimination and diversity research in human resource management: A review with suggestions for future research directions

This article reviews discrimination and diversity research published in Human Resource Management (HRM) over the past 60 years. While discrimination and diversity are very different constructs, it is often informative to study them together, because when people recognize each other's diversity, this can result in bias, stereotyping, and discrimination. We conducted bibliographic searches for terms related to discrimination and diversity as well as a manual search through every title and abstract published in HRM over the last 60 years to assess article relevance. The search resulted in 135 research articles with 136 unique studies (i.e., samples) which are reviewed in this article. Sex and race are the demographics that have been examined the most in HRM, while religion has been examined the least. Moreover, the number of studies examining lesbian, gay, bisexual, transgender, and queer (LGBTQ) employees in the workplace in HRM has grown quickly within the past 10 years, culminating in a recent meta‐analysis. Our review looks at some of the earliest research published, the most recent research published, and the overall trends we identified in the research over the years for both discrimination and diversity articles. We then make future research suggestions and recommendations to advance the study of discrimination and diversity in the coming years.     

Towards an Asian model of human resource management? A comparative analysis of China,Japan and South Korea

There has been much discussion regarding the possible decline and weakening of national systems of human resource management (HRM). Yet, culture and institutions are often cited as the major stumbling blocks to this outcome. Such constraints may dissipate in the analysis, particularly if ‘regional clusters’ are considered where geographic and cultural closeness and ‘openness’ to similar economic pressures exist. In such cases, it might be postulated that convergence in HRM will occur. We argue that China, Japan and South Korea represent such a cluster. This article examines these countries, to see if a degree of convergence is taking place and if it is towards an identifiable ‘Asian’ model of HRM. A model of change is presented that distinguishes between levels of occurrence and acceptance. Details of the development and practice of HRM in each country are then set out. The article ends with a discussion and implications section and a brief conclusion.     

Ansätze und Ergebnisse anglo-amerikanischer M&A-Forschung

Based on a review of established U.S. management journals (1995–2003), six schools of thought are identified within the Anglo-American M&;A research: “Capital Market”, “Principal/Agent”, “Industrial Organization”, “Organizational Behavior”, “Human Resources” and “Strategic Management”. The literature review shows that the definition of M&;A success, the methods applied, and insights from empirical research differ according to the respective school of thought. Empirical studies focus on the resource combinations of merger partners, the specific circumstances of merger negotiations, and on integration management as antecedents of merger performance. Unfortunately, empirical findings have not yet provided reliable explanations for M&;A success. Based on the current state of Anglo-American M&;A research, the authors discuss implications for business practice, identify research gaps, and propose areas for future research.     

Introduction of New Technology with a Sound Transition of the Input-Output Structure

We examine the general equilibrium repercussions associated with the introduction of new technologies, using the generalized Leontief system that allows technological substitutions. We show that an untested introduction of cost-increasing technologies in any industry may result in creating a non-productive technological structure that does not satisfy the Hawkins-Simon condition, following the autonomous dynamic adjustment process with structural transitions in the economic system. Therefore, we propose a practicable control scheme of introducing cost-increasing technologies that strictly avoids the creation of non-productive structures in all periods of structural transition, using the available information on the ex ante technological structure.