Identifying the moderating influences of external environments on new product development process

Few studies have attempted to investigate the following: (1) whether the firm's core capabilities or resources and routines (e.g., integration among functions) for product development, in the presence of environmental dynamics, become incumbent inertia or core rigidities? and (2) how environmental dynamics affect the influence of a project team's implementation capabilities in the new product development (NPD) process on new product launch performance? This study approaches these questions by addressing the three most indispensable NPD process components (i.e., marketing, technology, and organization) and incorporating new moderators, namely pace of technological change and competitive intensity, within a single study. It specifically examines the extent to which the latter two external environmental variables moderate the impact of NPD practices on new product launch outcome. Data obtained from a survey of NPD projects developed and launched by Korean manufacturers suggest that environmental dynamics would reduce the contribution of functional-specific sources of advantage (resources) and project-specific sources of advantage (e.g., integration among functions) to organizational implementation capabilities (i.e., a project team's proficiency in executing NPD activities). Moreover, the research also shows that market dynamics may increase the contribution of organizational implementation capabilities to NPD project performance.     

An exploratory review of the relationship between enterprise training and technology upgrading: evidence from South African manufacturing firms

The study examines the extent to which disaggregated training variables are related to technological upgrading, in the context of a middle-income developing country trying to manage its integration into the global economy. For a developing country, successful integration into the global economy requires that local manufacturing firms are able to competitively restructure, as a precondition for survival and long-term growth. Consequently, skills and technological upgrading are crucial in raising the international competitive advantage of local firms. Enterprise-provided training is one means that can be used by local firms to continuously upgrade their knowledge bases, increase their international competitiveness, and enhance employment growth over time. This paper uses South Africa as a case study, to demonstrate how economic reform measures can expose skills deficiencies in the manufacturing sector and lead to an increase in capital intensity of the sector. Exposure of skills deficiencies, in turn, raises the importance of skill-upgrading through schooling and training of existing workforce. Despite a couple of studies on the evolution of the labour market in South Africa, no previous research has explicitly examined the relationship between technological upgrading and disaggregated training/learning variables at the firm level. This paper aims to fill that gap by focusing on disaggregated enterprise-based training efforts. The study uses the Human Capital theoretical framework to answer the main research question: Which disaggregated learning variables (i.e., on-the-job or off-the-job training offered to different occupational groups) are significantly associated with technological upgrading? The study raises possible issues of heterogeneity in returns to training offered to different occupational groups in the context of technological-upgrading. On the other hand, technological upgrading may not necessarily always disadvantage all unskilled workers. Possible policy implications of research findings are outlined.     

Evaluating efficient public good provision: Theory and evidence from a generalised conditional efficiency model for public libraries

Provision of most public goods (e.g., health care, libraries, education, police, fire protection, utilities) can be characterized by a two-stage production process. In the first-stage, basic inputs (e.g., labor and capital) are used to generate service potential (e.g., opening hours, materials), which is then, in the second-stage, transformed into observed outputs (e.g., school outcomes, library circulation, crimes solved). As final outputs are also affected by demand-side factors, conflating both production stages likely leads to biased inferences about public productive (in)efficiency and its determinants. Hence, this paper uses a specially tailored, fully non-parametric efficiency model allowing for both outlying observations and heterogeneity to analyse efficient public good provision in stage one only. We thereby employ a dataset comprising all 290 Flemish public libraries. Our findings suggest that ideological stance of the local government, wealth and density of the local population and source of library funding (i.e., local funding versus intergovernmental transfers) strongly affect library productive efficiency.     

About and beyond leading uniqueness and belongingness: A systematic review of inclusive leadership research

The purpose of this systematic review of 107 papers is to address the conceptual confusion about what inclusive leadership (IL) behavior entails and understand the theoretical development of IL. Synthesizing the divergent conceptualizations of inclusive leader behaviors, we propose a multi-level (i.e., employee, team, organizational) model of IL behavior consisting of four dimensions namely, fostering employee's uniqueness (e.g., promoting diversity); strengthening belongingness within a team (e.g., building relationships); showing appreciation (e.g., recognizing efforts and contributions); and supporting organizational efforts (e.g., promoting organizational mission on inclusion). Further, we provide a summary of studied variables as a nomological network in relation to inclusive leadership and an overview of the different theories (e.g., social exchange, intrinsic motivation) supporting the respective relationships and explaining the underlying mechanisms (e.g., reciprocity, motivation). We propose future research to empirically test the multi-level model of IL and examine the predictive value in terms of employee and organizational outcomes.     

Algorithms as work designers: How algorithmic management influences the design of jobs

We review the literature on algorithmic management (AM) to bridge the gap between this emerging research area and the well-established theory and research on work design. First, we identify six management functions that algorithms are currently able to perform: monitoring, goal setting, performance management, scheduling, compensation, and job termination. Second, we show how each AM function affects key job resources (e.g., job autonomy, job complexity) and key job demands (e.g., workload, physical demands); with each of these resources and demands being important drivers of worker motivation and their well-being. Third, rejecting a deterministic perspective and drawing on sociotechnical systems theory, we outline key categories of variables that moderate the link between AM on work design, namely transparency, fairness and human influence (e.g., whether workers can control the system). We summarize our review in the form of a model to help guide research on AM, and to support practitioners and designers in the creation and maintenance of meaningful jobs in the era of algorithms.     

The effects of IT-enabled supply chain process change on job and process outcomes: A longitudinal investigation

Prior research on information technology (IT)-enabled supply chain management (SCM) has primarily focused on macro-level issues (e.g., IT capabilities related to SCM, and SCM design and optimization) and outcomes (e.g., firm performance). There has been limited research that focuses on micro-level outcomes related to employees who actually execute SCM processes in organizations. These employee-level outcomes are important because successful implementation of SCM systems and processes hinges on SCM employees’ support and commitment. I develop and test a model positing that SCM employees’ perceptions of changes in their work process characteristics, i.e., process complexity and process rigidity, following a new SCM system implementation will influence their job outcomes, i.e., job performance, job satisfaction, job anxiety, and job security, and their perceptions of process outcomes, i.e., process performance and relationship quality. The model incorporates a holistic appraisal of the extent of change—change radicalness—as a mechanism between work process characteristics and outcomes. The model is supported in three studies conducted in the context of three different SCM system implementations (N = 278, 282, and 304, respectively). In particular, I found that individuals perceived a significant change in their work process characteristics following an SCM system implementation, and changes in work process characteristics had a significant impact on job and process outcomes. These findings contribute to the information systems and operations management literatures and their intersections by offering insights on challenges related to IT-enabled SCM innovation implementation in organizations.     

Threats to new product manufacturability and the effects of development team integration processes

The thesis of this article is that new product manufacturability (NPM) is influenced by certain challenges inherent in new product development (NPD), and by efforts to integrate manufacturing and other functional concerns into the product design process. This research tests the direct and interacting effects of these influences via a survey of 91 completed NPD projects representing a variety of manufacturing industries. While most hypotheses were supported, the analysis also provides some surprising findings. Project complexity and increased levels of design outsourcing are associated with poorer NPM. Product newness and project acceleration are associated with better NPM. All the measured aspects of development team integration are associated with better NPM, including intense manufacturing involvement, a collaborative work environment, supplier influence on the product design, and strong management support in the project. Furthermore, certain integration variables exert moderating effects on relationships between technological uncertainty, product newness, design outsourcing, project acceleration and NPM. By exposing these relationships this research extends the theory of product development influences on manufacturability beyond a focus on engineering-oriented approaches (e.g., design-for-manufacture). The results suggest that larger managerial issues must be addressed and that more contingency-oriented research is needed to explore the benefits and limitations of development team integration processes.     

Demographics,personality, contact,and universal‐diverse orientation: An exploratory examination

This study explores relationships between race, gender, agreeableness, openness to experience, contact, and a measure of attitudes toward diversity—universal‐diverse orientation (UDO). UDO consists of three attitudinal components: realistic appreciation (a cognition), comfort with difference (a feeling), and diversity of contact (a behavior). Results suggest that race, agreeableness, and openness relate to UDO attitudes, primarily due to the relationships of these variables with the behavioral component—diversity of contact. Identifying characteristics of tolerant people (e.g., agreeableness) and training managers in skills related to those characteristics may improve contextual performance and make managers better role models within the organizational context. © 2003 Wiley Periodicals, Inc.     

Agent-system co-development in supply chain research: Propositions and demonstrative findings

In this study, we develop an agent-system co-development (ASC) theoretical framework for behavioral research in supply chains. The ASC framework aims at explaining the dynamic agent-system relationships in supply chains whereby both action-influencing properties of human agents (e.g., beliefs, personalities, attitudes) and governance-influencing properties of supply chain systems (e.g., social norms, power-dependence, partnerial/adversarial relationship forms) mutually influence each other over time. Two empirical studies are conducted to illustrate how ASC can be a useful theoretical framework in supply chain research and to partially validate the central thesis of ASC in the contexts of partnerial/adversarial supply chain relationships and cooperative/competitive attitudes of human agents in supply chains. The results of both studies support the central thesis of ASC regarding the dynamic agent-system relationships. From two replicated experiments in Study 1, the results suggest that agents’ cooperative and competitive attitudes in business relationships are altered as they are exposed to different supply chain conditions of partnerial and adversarial relationships. In addition, from the multi-method research efforts in Study 2, the results from two survey studies and an experiment are largely consistent with one another, suggesting that personnel turnovers in existing supply chain systems can eventually lead to changes in supply-chain-system properties including the degrees of long-term commitment, information sharing, and joint problem-solving between supply chain partners, as well as the frequency of opportunism occurrences in the supply chains. Finally, we propound that the dynamic agent-system relationships proposed in the ASC framework can be a useful analytical lens in viewing various supply chain issues, such as supply chain evolutions and changes, supply chain designs and personnel decisions, and self-reinforcing feedback loops and decision tendencies in supply chains.     

A deterministic profit attribution model: The postal service,a case study

This paper derives a positive model relating changes in profitability to output levels, price, input quantities, and costs. The model involves decomposition of profit changes to define contributions associated with changes in the product market and production input variables. It can be derived from basic profit concepts without additional assumptions regarding the organization's behavioral decisions or about the shapes of the demand or production functions. It therefore avoids all normative underpinnings and is based strictly on measurable changes in the environment. The model is applied to results obtained from the United States Postal Service income statement. Changes in the Service's productivity and its components (e.g., labor, materials, and capital) are fully reconciled in an accounting sense with reported changes in net income. This reconciliation permits the identification of the sources of net income change.     

The Dynamic Production Axioms and System Dynamics Behaviors: The Foundation for Future Integration

Realistically, organizational and/or system performance is dynamic and non-linear. However, in the efficiency literature, system performance is frequently evaluated considering linear combinations of the input/output variables and without explicitly taking into account the causes of efficiency behavior nor the dynamic behavior of systems. Policy decisions based on these results may be sub-optimized because the non-linear relationships among variables, causal relationships, and feedback mechanisms are ignored.This research takes the initial step of evaluating system performance in a dynamic environment, by relating the factors that effect system performance to the policies that govern it. To accomplish this, this paper extends the concepts of the static production axioms into a dynamic realm, where inputs are not instantaneously converted into outputs. The relationships of these new dynamic production axioms to the basic behaviors associated with system dynamics structures are explored.     

Mechanisms behind China's innovation achievements: A Multi-level View

The aim of this special issue was to investigate the mechanisms behind China’s innovation ecosystem by viewing the key participants at multi-level: firms, research institutes, universities, intermediaries, supply-chain systems, governments and so forth. There were interesting threads connecting research on innovation participants throughout the submitted papers. Briefly, the following topics were addressed: 1. evaluation of China’s innovation performance at a regional (provincial) level and recognition of successful practices as well as problem issues; 2. the influence at a micro level of uniquely Chinese factors on firms’ innovation performance - for instance, how has the regulatory context (e.g., state ownership, industry policy) shaped corporate innovation activities? 3. the relative importance of government and industry support mechanisms; 4. the roles of Chinese state research institutes and the significance of their network positions (e.g. structural hole and centrality) on innovation performance.     

A model of individual and organizational factors affecting quality-related outcomes

This article integrates previous theory and research on work adjustment, individual performance, human relations, and high involvement systems to develop a model of the individual and organizational factors thought to affect quality-related outcomes. The model suggests that organizational values influence the design of internal organizational systems, and the degree of congruence between individuals and organizational systems influences the attainment of quality-goals. Furthermore, the model emphasizes that the success of a TQM system may depend on the congruence between organizational systems (e.g., human resources practices) and quality goals. A number of research propositions based on the model are offered to motivate future research on quality-related issues.     

Endogenous network efficiency,macroeconomy, and competition: Evidence from the Portuguese banking industry

Although performance analysis has become a vital part of the banking industry, research on the efficiency of Portuguese banking remains scarce and focused on discussing rankings to the detriment of unveiling its productive structure relative to its competition. This issue is of utmost importance considering the relevant transformations in the Portuguese economy over the last ten years. In this study, we developed a network productive structure comprising two paradigms (the production and intermediation approaches, respectively) to assess how market competition and other macro-economic variables impact bank efficiency and their feedback effects in Portugal. Unlike previous research, an integrated multi-layer perceptron (MLP)/hidden Markov model (HMM) was used for the first time to unveil endogeneity among banking competition, macro-economic variables, and the efficiency levels of the production and intermediation approaches in banking. The findings illustrate the pattern of interaction among these variables and verify that the production efficiency is the cornerstone of endogeneity in Portuguese banks. Policy makers will find the results helpful.     

Helping at NASA: Guidelines for using process consultation to develop impactful research

Management research has long been criticized for its perceived lack of relevance or impact beyond academia. How can we, as management scholars, create research that is more relevant and impactful? I argue that Edgar Schein's process consultation approach can be part of the answer. Process consultation's ultimate aim is to help client organizations. Key aspects of what is now recognized as engaged scholarship were fundamental to process consultation even before engaged scholarship was part of the management vocabulary. Based on my engagement process with the National Aeronautics and Space Administration since 2013, I argue that trust can fruitfully be seen as an outcome and an enabler of productive long-term helping relationships and of engaged scholarship; that what I call pragmatic bricolage is important in terms of offering help based on the client's needs as they develop at different junctures; and that unexpected dilemmas in such relationships are inevitable, but ways forward can be found by applying key principles of social systems. I conclude by outlining guidelines for impactful research and for disseminating research to wider audiences.     

Encouraging organizational performance through the influence of technological distinctive competencies on components of corporate entrepreneurship

Firms’ technological distinctive competencies (TDCs) help CEOs to confront their reality based on technological knowledge to achieve and exploit competitive advantage by encouraging the different dimensions of corporate entrepreneurship (innovation, new business venturing, proactiveness and self-renewal). The main purpose of this paper is thus to highlight how companies that strive to improve technological competencies within the firm achieve higher organizational performance through different components of corporate entrepreneurship and their interrelationships. This study seeks to fill this research gap by analyzing theoretically and empirically how TDCs enhance innovation, new business venturing and proactiveness and their interrelationships to achieve self-renewal and thus improve firms’ organizational performance. The methodology used is LISREL analysis. We test the model with data from 201 Spanish organizations. Our research contributes theoretical and empirical arguments on the value of TDCs to the organization, arguments that are especially important because organizations sometimes fail to achieve sustainable competitive advantage due to their limited understanding of the relationships between these strategic variables.     

Influence of subcontracting on innovation and economic performance of SMEs in Indian automobile industry

Trans-national corporations (TNCs) expanding their production bases to developing countries having better conditions of manufacturing and domestic markets provide increasing opportunities for local small and medium enterprises (SMEs) to have subcontracting relationships with these TNCs. Even though some theoretical and a few empirical studies throw light on the nature of assistance provided by TNCs to local SMEs through subcontracting relationships, none of the studies so far quantitatively analysed the role of this assistance on the innovative performance of SMEs leading to better economic performance. This paper probes the extent and diversity of assistance received by SMEs from a TNC through subcontracting and its influence on technological innovations and economic performance of SMEs, in the Indian automobile industry. Indian SMEs were able to receive mainly product related and purchase process assistance, thereby implying that subcontracting is largely confined to purchase–supply relationships. However, assistance received through subcontracting is beneficial as it promoted technological innovations of SMEs: the higher the degree of assistance, the higher the level of innovations carried out by these SMEs, which, in turn facilitated their economic performance. Thus, this paper substantiates in the Indian context that subcontracting relationship with a TNC can be an important source of technological innovations and enhanced economic performance for SMEs.     

The re-regulation of working communities and relationships in the context of flexwork: A spacing identity approach

Existing studies on flexwork stress its individualizing inclination by showing how it gives autonomy to employees, boosts individual productivity, or supports personal well-being at the expense of group cohesiveness, social ties and other characteristics of the “collective” in organizations. Obviously, flexwork both continues and contributes to an individualization process of working activities and relationships. But, how exactly does flexwork re-regulate working relationships and communities? Is the “collective” irremediably damaged and doomed to disappear? Building on a case study conducted in an insurance company having implemented flexwork, we observe invisibilized employees working from diverse premises (e.g., home, office, etc.) initiating alternative ways of staying united and close. This article shows the re-regulation of these working relationships and communities' through a collective identity process involving de/re-spacing identity; i.e., the spatial and material aspects of flexible work in relation to identity.     

Nonlinear Structural Equation Models with the Theory of Planned Behavior: Comparison of Multiple Group and Latent Product Term Analyses

Nonlinear relationships in structural equation analysis became moreinteresting for applied researchers since the implementation of nonlinearconstraints in software programs (i.e., LISREL). This article provides acomprehensive application of the expectancy × value part of the Theory of Planned Behavior (Ajzen, 1991) including interactions of latent variables.The main purpose of the study is to overcome limitations of similarprevious analyses of Baumgartner and Bagozzi (1995) and Yang Jonsson (1997,1998) with an empirical example from representative survey data. Nonlinearrelationships of the theories' constructs (Attitude toward the behavior, subjectivenorm and perceived behavioral control) are analyzed one upon another withmultiple group comparisons and latent interaction models. Results confirmthe strategy to use multiple group techniques for preliminary analyses(i.e., detection of an interaction effect). With latent interaction models thestrength and the significance of the interaction is estimated under controlfor random measurement error. Parameters, standard errors, andgoodness-of-fit statistics are compared between three estimationtechniques (ML, GLS and WLS). Multiple group analyses and latentinteraction modeling detect a significant interaction for perceivedbehavioral control but not for attitude toward the behavior and subjective norm. Variations of the estimators of the perceived behavioral controlsubmodel is proved by bootstrapping. Further model improvements andalternative model techniques are discussed in the final chapter.     

Modeling tourists' visiting intentions toward ecofriendly destinations: Implications for sustainable tourism operators

The previous literature has overlooked the examination of tourists' visiting intentions for ecofriendly destinations. Hence, anchored in Schwartz (1992) personal values and the theory of planned behavior (TPB), the present study aims to develop a research model for application in Chinese settings. Survey findings from 467 tourists reveal significant positive relationships between tourists' values of resultant self‐transcendence and conservation and TPB factors (i.e., attitude, subjective norms, and perceived behavioral control), with the exception of the relationship between conservation and perceived behavioral control. Moreover, TPB factors and perceived green image were found to have positive effects on tourists' intentions to visit ecofriendly destinations. In addition, environmental consciousness positively moderates the relationships between the two Schwartz values and attitude. Theoretical implications are provided, and the study's findings have strategic practical implications for business managers. We acknowledge the study's limitations and offer research directions for future ecofriendly tourism scholars.