本土快递企业的生存之道

改革开放以来．随着我国经济快速发展．现代快递业在中国从无到有,快速发展．成长为名副其实的朝阳产业。据统计．全国从事快递服务的法人企业近万家．从业人员达到百万人．2007年中国快递行业的收入达500多亿元．增长速度超过30％。中国快递行业的高速发展．也吸引了外资快递巨头的进入。     

调整政策 多元业务反哺快递——访申通快递市场总监 夏祖彬

8月底以来,申通快递频频出现在媒体上,原因之一就是进军房地产行业的政策调整。申通快递位列民营快递三通之首,1993年成立。然而,申通快递在发展现有快递业务同时,也开始进入房地产等其他行业。申通内部人士却认为这只是一次普通的战略调整,通过调整快递服务产品结构、发展仓储和物流、扩张海外公司等多种渠道,来扩大资金而后反哺快递业务。     

浅议快递行业科学发展

快递行业随着经济的飞速发展,快递需求日渐增加,大量民营快递企业不断的加入,快递行业成为经济领域内一个不容小视的领域。快递服务关系到广大的消费者,快递包裹能否安全快速的送到买家手里屹然成为我们非常关心的问题。本文立足于快递行业的科学发展为宗旨,浅议快递行业如何更好发展,如何在企业效率与消费者满意中找到一条契合点。     

快递业现状及未来发展对策探讨

随着我国社会经济的稳步发展,快递行业也在迅速发展。当前交通技术、信息技术以及互联网技术的发展,对于快递业的发展有着重要影响。航空运输业则成为既快速又高效的运输方式。因此,快递企业,特别是航空快递企业需要了解当前快递业发展现状,利用先进的快递技术,提升行业竞争力,通过优化服务提升客户满意度,保障企业的稳步发展。在当前铁路、水路、航空等快递行业发展过程中,仍然存在许多发展问题,阻碍了快递行业的进步以及发展。因此,快递企业需要明确快递行业的发展需求,制定适应时代的发展策略,实现稳步发展。文章通过探讨当前快递行业发展过程中遇到的问题,提出科学有效的发展策略,为我国社会经济建设作出贡献。     

构建“一带一路”背景下内蒙古自治区民营快递行业发展对策研究

近年来,随着内蒙古自治区经济发展速度不断加快,人民生活水平日益提高,快递行业呈现出迅猛发展的态势。其中尤以民营快递业发展最为迅速。在国家大力推进"一带一路"建设的大背景下,内蒙古地区市场对快递行业的需求量和需求类型也必将不断增大,这对于民营快递企业而言既是机遇,也是极大的挑战。如何有效解决制约行业发展的问题,满足市场多样化需求,成为了内蒙古地区民营快递行业的当务之急。文章通过分析内蒙古地区民营快递行业发展现状及存在的主要问题,提出了提升行业服务意识、丰富营销策略、拓宽融资渠道等策略,为新常态下内蒙古民营快递行业平稳健康发展提供了参考。     

校园快递存在问题及新模式探讨

经济的快速发展和网络的迅速普及带动了快递行业的发展,作为快递业主要服务对象之一的高校师生,对于快递的发展也起着重要的促进作用。但是,针对这一庞大群体的校园快递服务又如何呢?文章首先介绍了校园快递的现状并分析了当前存在的主要问题,指明校园快递服务新模式创建的必要性,最后提出了几种新模式如校企合作建立快递超市、鼓励学生自主创业、建立自动存货柜、拓展新业务等几种模式以供参考。     

快递服务顾客满意度研究

当前我国快递服务业市场竞争惨烈,但行业的顾客满意度较低,国内快递服务企业必须将顾客满意提到发展战略高度上,因此,一个科学全面的顾客满意度评价体系对国内快递服务企业成功实施顾客满意战略具有重要意义。文章在借鉴国内外关于顾客满意度研究成果的基础上,结合快递服务流程、特点和影响快递服务顾客满意度的因素,参考其他学者提出的快递服务顾客满意度评价指标,建立了快递服务顾客满意度评价指标体系。然后通过实证分析,计算出快递服务顾客满意度值,并对快递服务提出相应的对策。     

快递企业员工服务接触过程中情绪感染机制研究

随着快递行业的迅速发展,服务接触过程成为快递服务质量研究的一个新视角。文章基于服务接触理论和情绪感染理论,构建了快递员与顾客情绪感染交互模型,并在收集311份有效问卷的基础上,结合服务接触的互动情景探讨快递员与顾客之间的情绪感染机制,以及顾客人格特征在快递员情绪展示与顾客情绪展示之间的调节作用。     

快递加速资本超车

快递企业的"资本渴求症",恐怕不会在短时间内结束。跟随电商行业的爆发,以及传统物流低下的效率,快递行业的几大民营集团,在风口上高速成长了很多年。如今,经过多年的发展之后,整个行业度过了高营收增长、高利润的阶段,随着竞争的日趋激烈,以及体量增长之后的投入加大,各大快递公司都开始面临成长的瓶颈:发展快速,但缺钱了。根据国家邮政局数据显示,2015年全国快递服务企业业务量累计完成206.7亿件,同比增长48%;业务收入累计完成2769.6亿元,同比增长35.4%。预计到2020年快递年业务量将达到500亿     

快递开通物流普运大件也能“门到门”

正大连顺丰快递公司从仓储到小件到大件陆运转变,这是针对客户不同需求的服务生态链。业内人士观点认为,快递处于物流行业金字塔顶端的位置,从国际快递发展历史来看,专业的快递企业向综合物流、供应链延伸是行业发展的趋势。(半岛晨报)     

Incumplimiento del salario mínimo en Europa central y oriental

En este estudio se analiza el incumplimiento del salario mínimo durante el periodo 2003–2012 en diez países de Europa central y oriental con salario mínimo obligatorio nacional. A partir de los datos de EU‐SILC y la metodología propuesta por Bhorat, Kanbur y Mayet (2013), se cuantifica la incidencia y magnitud del incumplimiento. Se realizan análisis de regresión sobre determinantes individuales, laborales y macroeconómicos. Aunque la incidencia permanece relativamente baja, los trabajadores a los que se dirigen las políticas de salario mínimo parecen los más expuestos a su incumplimiento. Con el tiempo, una mayor incidencia se asocia a una razón más alta entre salario mínimo y salario medio.     

Value at Risk in the Suburbs: Eminent Domain and the Geographical Politics of the US Foreclosure Crisis

Several US counties and local governments have recently considered a novel solution to the foreclosure crisis. They plan to use eminent domain to compel the owners of mortgage debt—and specifically of private‐label mortgage‐backed securities—to sell the debt to the government at a price reflecting the loan's market value. The government would then restructure the debt and resell it to new investors. The plans are striking because—in contrast to both development‐driven eminent domain and the federal subprime bank bailout—they would force investors to assume asset devaluation and increased long‐term risk. Notably, the plans have emerged as an instance of financialization‐focused politics in suburbs and suburban cities of color, specifically majority‐black and ‐Latino/a suburbs. Local support for the plans, we argue, is rooted in the long‐term disinvestment of these ‘suburbs of exception', which became targets of subprime lending and eventually sites where the ‘financial exception' has been localized. But these demographic shifts, fragmentation and fiscal pressures have at the same time created a suburban political terrain in which the plans have gained their strongest political support.     

Towards a Theory of Serendipity: A Systematic Review and Conceptualization

Serendipity – the notion of making surprising and valuable discoveries – plays a major role in the success of individuals and organizations alike. Previous research has established the importance of serendipity and identified important individual- and organizational-level antecedents. However, the literature has been dispersed and the boundaries of the concept have been blurry, leading to a lack of conceptual clarity and structure, and thus limiting validity and managerial actionability. Based on a systematic literature review, I synthesize existing management-related research on serendipity and explicate the emergence and composition of serendipity in the organizational context. I first identify three necessary conditions that differentiate serendipity from related concepts such as luck or targeted innovation: agency, surprise, and value. Then, I draw from the literature on sensemaking, event-based theorizing, and quantum-based approaches to management to conceptualize the process of cultivating serendipity in the organizational context as a process of enabling potentiality and materialization, and develop a multi-level theory of (cultivating) serendipity. This conceptualization contributes to our collective understanding of how, why, and when (i.e., under what conditions) organizations can leverage the value in the unexpected, which opens up fruitful avenues for further research.     

Accountability of NGOs in Bangladesh A critical overview

NGOs in Bangladesh have been recognized as effective change agents in the socio-economic arena throughout the world. Their contributions in micro credit, non-formal education and primary health care are widely known. NGOs play a significant role in society. NGO accountability, as a result, has become a critical issue. NGO accountability in Bangladesh has been examined here in relation to patrons, clients and themselves. Of the three relationships only accountability to patrons is in a near satisfactory state. Accountability to clients is handicapped by lack of opportunities of beneficiaries to participate meaningfully in NGO policy making. Accountability to themselves is adversely affected due to the adherence to a strictly hierarchical system and the influence of founding and charismatic NGO leaders.     

Cultural Economy Planning in Creative Cities: Discourse and Practice

While a growing body of research analyses the functional mechanisms of the cultural or creative economy, there has been little attention devoted to understanding how local governments translate this work into policy. Moreover, research in this vein focuses predominately on Richard Florida's creative class thesis rather than considering the wider body of work that may influence policy. This article seeks to develop a deeper understanding of how municipalities conceptualize and plan for the cultural economy through the lens of two cities held up as model ‘creative cities’ — Austin, Texas and Toronto, Ontario. The work pays particular attention to how the cities adopt and adapt leading theories, strategies and discourses of the cultural economy. While policy documents indicate that the cities embrace the creative city model, in practice agencies tend to adapt conventional economic development strategies for cultural economy activity and appropriate the language of the creative city for multiple purposes.     

Input/output ranges and performance: an examination of US machine tool producers

Despite the establishment of high-tech multinational enterprises (MNEs) in Ireland since the late 1950s, the country did not succeed in closing the technological gap with most of its EU counterparts. The weak National System of Innovation (NSI), and in particular low business and government R&D levels, combined with a lack of research and technology linkages between MNEs and indigenous firms, explain these poor results. However, the Shannon region in the West of the country presents some specific institutional characteristics that could theoretically make the region a strong technological enclave. The various actors in the region - i.e. the administrative, financial, political and research institutions, as well as the business organizations - have indeed infused a new type of economic development. After a brief review of the available concepts and models articulated around these actors and their interrelationships, the paper analyses whether the Shannon region, taken as an illustrative example, mirrors a specific economic and technological localized setting. The study is based on a survey of indigenous and foreign firms.     

Sixty years of discrimination and diversity research in human resource management: A review with suggestions for future research directions

This article reviews discrimination and diversity research published in Human Resource Management (HRM) over the past 60 years. While discrimination and diversity are very different constructs, it is often informative to study them together, because when people recognize each other's diversity, this can result in bias, stereotyping, and discrimination. We conducted bibliographic searches for terms related to discrimination and diversity as well as a manual search through every title and abstract published in HRM over the last 60 years to assess article relevance. The search resulted in 135 research articles with 136 unique studies (i.e., samples) which are reviewed in this article. Sex and race are the demographics that have been examined the most in HRM, while religion has been examined the least. Moreover, the number of studies examining lesbian, gay, bisexual, transgender, and queer (LGBTQ) employees in the workplace in HRM has grown quickly within the past 10 years, culminating in a recent meta‐analysis. Our review looks at some of the earliest research published, the most recent research published, and the overall trends we identified in the research over the years for both discrimination and diversity articles. We then make future research suggestions and recommendations to advance the study of discrimination and diversity in the coming years.     

Towards an Asian model of human resource management? A comparative analysis of China,Japan and South Korea

There has been much discussion regarding the possible decline and weakening of national systems of human resource management (HRM). Yet, culture and institutions are often cited as the major stumbling blocks to this outcome. Such constraints may dissipate in the analysis, particularly if ‘regional clusters’ are considered where geographic and cultural closeness and ‘openness’ to similar economic pressures exist. In such cases, it might be postulated that convergence in HRM will occur. We argue that China, Japan and South Korea represent such a cluster. This article examines these countries, to see if a degree of convergence is taking place and if it is towards an identifiable ‘Asian’ model of HRM. A model of change is presented that distinguishes between levels of occurrence and acceptance. Details of the development and practice of HRM in each country are then set out. The article ends with a discussion and implications section and a brief conclusion.     

The Early History of the Cumulants and the Gram-Charlier Series

The early history of the Gram-Charlier series is discussed from three points of view: (1) a generalization of Laplace's central limit theorem, (2) a least squares approximation to a continuous function by means of Chebyshev-Hermite polynomials, (3) a generalization of Gauss's normal distribution to a system of skew distributions. Thiele defined the cumulants in terms of the moments, first by a recursion formula and later by an expansion of the logarithm of the moment generating function. He devised a differential operator which adjusts any cumulant to a desired value. His little known 1899 paper in Danish on the properties of the cumulants is translated into English in the Appendix.     

Capturing the Implications of Services Trade Liberalization

This paper evaluates the impact of service sector trade liberalization on the world economy by a ten-region, eleven-sector CGE model with import embodied technology transfer from developed countries to developing countries. Simulation results show that service sector trade liberalization not only directly affects world service production and trade, but also has significant implications for other sectors in the economy. The major channel of the impact is through inter-industry input-output relations and TFP growth induced from services imported by developing countries from developed countries, which may be embodied with new information and advanced technology.