从服务营销系统模型看电信服务竞争优势

通信业务需求的飞速增长,直接导致异常激烈的电信业竞争。本质上,电信业竞争就是服务的竞争,正确把握这一理念是电信企业成功的关键因素之一。本文首先构造和分析了服务系统。其次,在此基础上分析其营销系统模型,并以中国移动通信公司(CMCC)所提供的服务,对相关问题做了进一步的分析与说明。最后,给出了电信运营企业如何获得服务竞争优势的几点建议。     

对电信增值业务项目投资及运营管理的探索与再思考

随着电信市场的开放,国内电信业务市场竞争日益激烈。文章根据新的市场经营形势,对电信增值业务项目开发投资及运营管理进行总结与思考,以提高企业的经济效益。     

对电信增值业务项目投资及运营管理的探索与再思考

随着电信市场的开放,国内电信业务市场竞争日益激烈。文章根据新的市场经营形势,对电信增值业务项目开发投资及运营管理进行总结与思考,以提高企业的经济效益。     

泰国城市化过程及其启示

20世纪60年代以来,泰国经济迅速发展,但城市化的进程却相对滞后.由于历史、政策以及政治体制等多方面原因,泰国在城市化过程中出现了城乡发展不协调、城市规模等级体系畸形化、贫民窟等严重的城市问题.泰国城市化过程的经验和教训对如何实现城乡协调和可持续发展具有重要的借鉴意义.对于发展中国家城市化而言,政府更应该重视优化城市层级,赋予城市一定的自治权,尊重农民的地方性知识并努力缩小城乡教育水平的差距.     

Small system dynamics model for alleviating the general practitioners rural care gap in Ontario,Canada

The disproportionate concentration of healthcare professionals in urban areas is a concern in many countries, including Canada. A need to address this rural care gap has driven a large number of government led initiatives worldwide over the years. This paper presents a model that can be used as a tool to examine the efficacy of such policies on the workforce distribution in the long term. A small system dynamics model is employed to simulate the current and future distribution of general physicians at a jurisdictional level. The model represents the transition of general practitioners to provide insight into the dynamics of care provision over time. The movement, and competition, between rural and urban areas is modeled to enable detailed exploration of the ability for proposed measures to alleviate the care gap in the future. Among the tested policies are such commonly used initiatives as financial incentives to rural professionals, promotion of medical education in rural areas, expansion of rural education programs and the engagement of international medical graduates etc. We demonstrate how the model can be used as a tool to determine an efficient and well-chosen combination of policies which can help alleviate the rural care gap in the future, given that some policies are more effective than others alone but also combined with other initiatives. The presented small system dynamics model is tested on Canada's reality, but its simple nature lends itself to easy application to other countries that experience a similar problem.     

Housing the Urban Poor in Developing Countries

A bstract . Conventional Shelter policies that focus on slum clearance, public housing, sites-and-Services, upgrading of core dwellings and government assisted self-help are inadequate to meet the growing needs of the urban poor in developing countries for low-cost housing. An examination is made of alternative options including cooperative housing programs and of policies that lower housing construction costs and encourage the participation of the urban poor, the informal sector, and private enterprise in low-cost shelter construction. Such policies include those that modify land use and building regulations , that increase the incomes of the poor so that they can afford privately constructed dwellings or the materials to build their own houses , and that increase the security of land occupation to encourage self-help activities. Governments in developing countries must give more attention to tailoring housing policies to the needs of the urban poor, to developing multiple modes of shelter provision, and to strengthening the housing finance system.     

Supply Restricted Telecommunications Markets: The Effect of Technical Efficiency on Waiting Times

The paper is concerned with supply constraints in the provision of telecommunications services. As a measure of supply constraint we use the average waiting time for telephone connections. Duration models are employed to analyze a panel data set for 28 countries. In addition to economic variables, we consider the role of technical efficiency in causing supply constraints. Stochastic frontiers are used to determine the technical efficiency with which countries use labor and capital inputs to connect customers. When technical efficiency is included in duration models for waiting times until connection, we find that it is the major determinant.     

The benefits of releasing the bell companies from the interexchange restrictions

We foresee substantial benefits to consumers if the regional telephone companies arereleased from the Modified Final Judgement's interexchange services restrictions. Smaller interexchange service customers, largely neglected because of the inadequate competitiveness of the incumbent interexchange carriers, would receive much of these benefits. Since divestiture, state and federal regulatoy agencies have developed a robust set of regulatory safeguards, which would prevent regional telephone companies' anticompetitive actions in the interexchange market. If, instead of theorizing about possibilities, one looks at the actual experience in unregulated post-divestihue regional telephone company markets, one finds no signs of anticompetitive telephone company behavior. The regional telephone companies' access services are experiencing substantial competition. Given those facts, we do not believe that it matters to the health of interexchange competition whether competitors are attacking other regional telephone companies' services. Still, their other services arc being attacked, and this will limit any residual ability of the regional telephone companies to subsidize their interexchange operations by shifting costs to regulated ratepayers. In short, we see substantial benefits and low risks in allowing the regional telephone companies to enter the regional interexchange services market.     

中国电信市场的需求关系估计与需求效应分析

本文采用全国31个省市自治区2002～2004年的Panel观测数据,运用两阶段固定效应法,估计了中国电信市场的常弹性需求函数。估计结果显示,电信服务的价格水平、移动电话用户的数量、城镇居民人均可支配收入、互联网接入用户的数量和通信工具的相对价格等5个因素,对中国电信市场的需求具有统计上的显著影响。但从实际需求效应上看,对中国电信市场业务总量增幅的贡献主要来自于电信服务价格水平的大幅度下降,以及移动电话用户数量的急剧增长。估计结果支持,中国电信市场经历了一个市场结构消除垄断、电信业务移动化和消费对象大众化的过程。可以说,正是市场竞争程度的大幅度提升,以及由此触发的国民消费观念的转变,推动了中国电信市场需求的高速增长。     

电信企业经营分析系统研究与实施

随着全球电信市场逐渐走向开放和自由化,顾客需求在不断变化和增加,业务的复杂程度日益提高,新技术的采用日新月异,市场竞争方式推陈出新,电信运营商面临日益激烈和复杂的竞争环境。电信企业需建立以数据仓库技术为基础,以联机分析处理和数据挖掘工具为手段的企业经营分析系统,通过对业务运营系统日常积累的大量历史数据进行智能化分析,揭示企业运作和市场情况,从而帮助管理层做出正确明智的经营决策,进而提高企业的市场竞争力。     

Contribution of telecommunications to rural economic development: variations on a theme?

The main contention of this paper is that the contribution that telecommunications can make to rural economic development will vary appreciably from one area to another, depending on the presence or absence of a range of other features of the rural area environment. An attempt to analyse variations in local telecommunications potential in the case of Scotland is reported upon. We also presents local area case studies in order to demonstrate the differing ways in which telecommunications is becoming central to the functioning of the rural economy. In so doing, it is argued that ‘the rural economy’ stereotype is belied by the evidence of rural areas’ integration into national and even global communications networks. The paper finally considers the considerable variability in the nature of the supply of telecommunications services to rural areas, and predicts some negative consequences for more remote rural areas in the shift occurring from a universally-provided integrated network to market-driven specialized network.     

Influence of the regional entrepreneurial ecosystem and its knowledge spillovers in developing successful university spin-offs

University Spin-Offs (USOs) are dynamically involved in the knowledge spillover process and incorporated in the regional entrepreneurial ecosystem. Drawing on the knowledge spillovers related concepts and entrepreneurial ecosystem approach, the paper aims to explore the hypothesis that the regional context may partially determine the USOs' growth via a cross-national analysis and using an ‘interactionist’ approach. Two samples of Spanish and Italian USOs (516 and 904 firms, respectively) over the period 2005–2013 were used and it was applied the multilevel modelling to empirically test the hypotheses. The findings show that regional context affects firm's growth only for Spanish USOs, while for the Italian USOs the evidences seem to suggest a not significant determining influence. The paper provides evidence that the region is a critical contextual dimension and an influential factor in building a more explicative research agenda on entrepreneurial universities.     

电信行业市场营销策略研究

市场营销战略对市场营销的成败具有关键的作用。本研究在回顾相关市场营销战略文献研究的基础上,结合黑龙江联通公司的具体实际,研究了电信公司市场营销战略。文章通过实证研究的方法,重点考察了消费者的心理和行为等因素在市场营销战略制定中的作用,进而给出了具有充分客观依据的电信行业具体营销策略。本研究对科学合理的制定电信企业的市场营销战略具有一定的指导意义。     

关于我国城市可持续发展的几点思考

在全球和区域视角下,对城市可持续发展进行了理性思考,并提出以下观点:统筹城乡发展,实现城乡协调化;发展城市群,实现经济发展的集约化;建立不同尺度的区域循环产业,实现城市发展的生态化;建设道路通讯网络,实现要素的流动化;划分重点区域,实现城市与区域发展的协调化;完善社会保障体系,实现市民社会等观点.     

中原经济区产业政策支撑体系的路径选择

产业优化升级是加速中原经济区建设、促进河南走在中部地区前列的重要引擎,而产业优化升级急需系统的政策体系支撑。本文提出了一个包括基础性产业政策支持体系、引导性产业政策支持体系和服务性产业政策支持体系的系统的中原经济区产业政策支持体系框架,并提出了以统筹城乡土地政策为基础、以发展新型工业产业政策为突破点、以积极的财税政策和金融政策为保障、以改善民生作为中原经济区建设系列产业政策的最终落脚点的中原经济区产业政策支撑体系建设的路径选择。     

Are credit rating agencies regionally biased?

We investigate claims of regional bias in the sovereign credit ratings given by the rating agencies Fitch, Moody’s and Standard & Poor’s by considering a wide range of macroeconomic, financial, institutional, regional and geopolitical indicators for 99 countries categorized into eight regions plus the United States. Empirical results based on seemingly unrelated regressions indicate a strong home country bias towards the United States, while there seem to be no special biases against individual groups of countries. We also demonstrate how modeling errors such as omitted variables can increase dispersion in the estimated regional effects, causing agencies to appear biased.     

城乡公共服务一体化的价值导向与制度构建

城乡公共服务一体化是和谐社会建设和城乡统筹发展的内在要求,其核心内容和首要价值导向是维护社会正义、实现社会公平。我国既往的城乡公共服务有失公允,国家包揽了城市所有的公共服务,农村公共服务却要农民自己承担。因此,城乡公共服务一体化的构建,一要纠正农村公共服务的不公正制度安排,二要制定具体的惠及农村社会的措施,并最终消除农村公共服务的盲区和灰色地带。     

论城市科学学科体系的建设

依据国家城市化进展加速,城市经济已经成为国民经济的主体,中国城市化正面临着比发达国家和多数发展中国家更加复杂的背景和社会转型压力,论述了加快建设城市科学的重要意义.文章重点介绍了城市科学的学科构成、城市科学发展的现状、水平和存在问题,据此提出了我国城市科学建设的11个领域;中国城市化理论框架;转型期中国城市规划理论与方法;城市经济、城市土地与城市住房;区域经济、区域规划与区域政策;城市社会与城市社区;城市文化与城市史;城市快速、立体交通设计与物流综合;城市生态与环境;景观规划与设计;城市规划管理以及城市规划信息系统等.文章最后还对城市科学发展趋势进行了分析,并展望了中国城市科学发展的前景.     

A conceptual framework for the location of public facilities in the urban areas of developing countries: the Nigerian case

The provision of adequate public services to their urban populations within the constraints of financial resources is a major problem of most developing countries. The fact that the few available facilities are unevenly distributed in the urban areas suggests a need for efficient physical planning of public services. This paper suggests a conceptual framework for the provision of public services in Nigerian urban areas. The paper identifies the supply and demand factors which should govern the distribution of public services in the urban areas of the country.