The influence of variability and strategy of service supply chains on performance

This paper aims to empirically examine how customer-induced variability, process variability, supply chain strategy, and business performance interrelate in a service firm context. Quantitative data were collected via a questionnaire-based survey. A total of 376 organizations responded and 313 responses were usable. This represents an adjusted response rate of 10.43 %. The survey results were analyzed by factor analysis, ANOVA, and regression models. The results provided the basis for testing the proposed model. They indicated a positive association between customer-induced variability and process variability. Since firms have different levels of variability, each firm will have a different strategic focus. The emphasis of that strategy will, in turn, result in greater flexibility and customer satisfaction. More specifically, firms with high and low levels of variabilities are suggested to focus on the cost- and flexibility-oriented strategies, respectively.     

To tell or not to tell? The roles of perceived norms and self‐consciousness in understanding consumers' willingness to recommend online secondhand apparel shopping

Secondhand apparel shopping resides in a domain characterized by used goods traditionally associated with financially marginalized consumers. Acknowledging the elusive psychological barriers associated with preowned apparel, this study explores mechanisms that facilitate consumers' willingness to recommend online secondhand apparel shopping. Results from three experimental studies and a cross‐sectional survey of online secondhand shoppers in the United States reveal that hedonic and ethical benefits influence recommendation behavior via perceived norms, whereas economic benefit directly influences consumers' willingness to recommend. Moderated mediation analyses further demonstrate that self‐consciousness alters the strength of the indirect effects, such that consumers with lower self‐consciousness displayed greater willingness to recommend compared to highly self‐conscious consumers. Findings contribute to a greater theoretical understanding of the roles perceived norms and self‐consciousness play in facilitating or inhibiting recommendation behavior in a context that implicitly involves self‐disclosure of one's secondhand purchase behavior. Managerial implications offer insights on salient benefits that can be leveraged to influence word‐of‐mouth recommendation.     

Entrepreneur subsidiary of business groups from emerging markets: a multi-level perspective

International Entrepreneurship and Management Journal - This study examines the effects of firm resources on entrepreneur subsidiaries of business groups. Resource-based theory is the foundation...     

Maintaining cost and ruin probability

Review of Quantitative Finance and Accounting - Specialized funds such as charitable trusts do not attach much value to consumption, instead, they pursue to maintain a satisfactory level of...     

Expanding the two wings of social capital for value creation: strategic entrepreneurship of HTC, 1997–2008

This study draws on a historical, qualitative case study to explore how a leading Taiwanese high-tech mobile phone manufacturer, HTC, successfully and continuously manoeuvred the two wings of social capital – that is, structural social capital and cognitive social capital – to create value in its strategic entrepreneurial process between 1997 and 2008. Taiwan is a wide-spreading trust-based Chinese Confucian-influenced culture. The process of developing trust-based social capital for value creation consists of three central actions: identifying potential social capital, reinforcing cognitive social capital, and extending structural social capital. Our findings advance knowledge of trust-based social capital based on the perspective of strategic entrepreneurship for value creation and offer practical implications for the mobilisation of social capital. In sum, we suggest that firms could develop trust-based social capital considering business conditions to reduce possible risks or uncertainties of network management in an international arena.     

外商投资与中国经济发展--产业和区域分析证据

本文将有关外商直接投资影响的分析 ,与中国经济的特定发展模式联系起来 ,从中得出两项分析结果。一是在产业发展层面 ,外商投资确实有助于改进资源配置效率 ,然而这种贡献却是以妨碍生产效率改进为代价的 ;二是在区域发展层面 ,以进口替代加资本深化为特征的“上海模式” ,在促进地区和全国经济发展方面 ,确实优于以出口导向加劳动密集为特征的“广东模式” ,只是前一模式本身存在着严重的可持续性问题     

Rural tourism quality of services: fundamental contributive factors from tourists’ perceptions

Despite the importance of quality of services in the rural tourism sector, it is somewhat surprising that little study has been done to delve into the fundamental contributive factors that contribute to quality of services from the tourists’ perceptions. This is the first known study undertaken with a view to understand the fundamental contributive factors (i.e. climate change, carrying capacity, relaxation environment, and community support) from the environmental perspectives that link with quality of services in rural tourism destinations. A total of 400 questionnaires were distributed to the tourists who visited four study sites from Borneo Heights, Sarawak, and 215 were returned and used for analysis. To assess the developed model, SmartPLS 2.0 (M3) is applied based on path modelling and then bootstrapping. Interestingly, the findings revealed that tourists are more concerned about the changing of climate and relaxation environment at the destination. They also agreed that community support plays a significant role in the development of quality of services in the rural tourism. This study further discussed on the implications of the findings, limitations, and directions for future research.